Vinsolutions Connect CRM

VinSolutions Connect CRM

17 Review(s)

Overview

VinSolutions Connect CRM is a customer relationship management software designed for car dealerships. Although a simpler design would reduce initial confusion from the complicated interface, it offers strong features for tracking leads and managing customer data, and its customization options make it a solid choice for improving customer engagement.

Overall Rating

Based on 17 users reviews

4.5

Rating Distribution

Positive

88%

Neutral

12%

Negative

0%

Starting Price
Custom

VinSolutions Connect CRM Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

View All Specifications

What Is VinSolutions Connect CRM? 

VinSolutions Connect CRM is a cloud-based platform designed to enhance workflows and improve multi-channel communication for automotive dealerships. It centralizes customer data, automates follow-ups, and integrates seamlessly with inventory and desking tools, providing actionable insights to boost sales. With features like performance management guidance and mobile access, it enhances customer engagement and ensures data accuracy through automated maintenance. Overall, VinSolutions Connect CRM software is an ideal solution for dealerships looking to optimize operations and strengthen customer relationships.

VinSolutions Connect CRM Pricing 

The VinSolutions Connect CRM cost is customizable and depends on the specific needs of your dealership.

So, request a custom quote of the VinSolutions Connect CRM price estimate tailored to your business goals and budget.

VinSolutions Connect CRM Integrations 

VinSolutions Connect CRM supports integration with multiple systems and platforms, such as: 

  • Autotrader
  • Dealer.com
  • Dealertrack
  • vAuto
  • Xtime
Watch a free VinSolutions Connect CRM demo to learn all about its integration arrangements.

Who Is VinSolutions Connect CRM For? 

VinSolutions Connect CRM serves different professionals across automotive dealerships, such as:

  • Sales Teams
  • Service Departments
  • Dealership Management
  • Marketing Teams
  • Inventory Managers

Is VinSolutions Connect CRM Right For You? 

VinSolutions Connect CRM is a cloud-based platform ideal for automotive dealerships seeking to improve operations, increase sales, and enhance customer follow-up. It benefits sales teams, service departments, and management by streamlining workflows and providing centralized data management. Its robust features, including automated follow-ups and mobile access, make it a strong choice for managing complex workflows. Designed specifically for the automotive industry, the software helps teams stay connected and organized while empowering dealerships to streamline customer relationships effectively.

Still not sure about VinSolutions Connect CRM? Contact support staff at (661) 384-7070 for further guidance.

VinSolutions Connect CRM Features

VinSolutions Connect CRM helps reduce manual work by automating repetitive tasks, for instance, sending follow-up emails, assigning leads to the right representatives, and reminding your team about appointments. Therefore, staff can focus on building relationships and closing deals rather than stressing about admin work.

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This feature provides you with the tools to track your team’s performance in real-time. Managers can set goals, monitor employee activity, and view reports that show the performance of each team member. It helps identify top performers and those who may need extra support or training.

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Its customizable dashboards give you a clear picture of how your dealership is performing. It allows you to track lead sources, sales activity, follow-ups, and more. Moreover, the built-in reports enable you to make data-driven decisions, identify bottlenecks, and refine your processes over time.

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The feature helps you manage inventory better by tracking the status, pricing, and availability of every vehicle from a single dashboard. It’s easy to update listings, view what’s moving fast, and adjust strategies accordingly. It helps your team quickly match the right cars to the right buyers.

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VinSolutions Connect CRM automatically detects and removes duplicate entries, updates customer information, and keeps your records organized without manual effort. It ensures your team works with reliable data, which means it improves targeting, reduces errors, and enhances efficient communication with potential buyers.

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The software ensures that every interaction with a customer, whether it’s a call, email, showroom visit, or service appointment, is stored in one centralized profile. This single customer record provides your team with complete visibility into a buyer’s journey, allowing you to build stronger relationships.

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Pros And Cons of VinSolutions Connect CRM

Pros

  • Users laud its data mining, campaign features, trackable analytics, and insights into team interactions

  • It keeps sales staff organized and aids in client follow-ups

  • Users can easily access customer profiles and add notes

  • Managers find performance management tools beneficial

Cons

  • Users with multiple locations face challenges

  • Navigation can be confusing at first but improves over time.

  • Some users encounter occasional stability issues when handling deals, especially during the end of the month

VinSolutions Connect CRM Reviews

Total 17 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

24%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Consumer Goods, 500+ employees

Less than 6 months

3.0
July 2024

Works but needs a lot of improvements

Pros

It is really simple to set up Connect CRM. Like we are able to do it within minutes that too without needing much help.

Cons

Setting up the lead tracking part was a bit tricky for us to get it just right.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

RA

Rachelle Anne

Public Relations and Communications, 51-100 employees

Less than 6 months

5.0
May 2024

Simplifies our daily job

Pros

Our team lead made our service better by using this tool. It helps us gather customer feedback quickly which makes it easier to improve how we support them.

Cons

I have not run into any problems while using this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michaela

Automotive, 51-100 employees

More than a year

5.0
December 2023

Best one we have tried

Pros

There is more info in this tool than you will probably ever need almost too much at first. But once you get the hang of it, it is pretty easy to use and helps our team stay on top of leads and client follow ups.

Cons

At times it feels quite overwhelming because there is so much packed in it. We have been using it for years and we still come across new reports, features or methods almost daily.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

VinSolutions Connect CRM primarily supports the English language.

VinSolutions Connect CRM offers support through phone, a help center, and a knowledge base.

Yes, VinSolutions Connect CRM offers a dedicated mobile app.

The VinSolutions Connect CRM cost varies based on your dealership’s unique needs. Acquire a personalized quote that aligns with your business objectives and budget.

Yes, VinSolutions Connect CRM provides API.

The typical users of VinSolutions Connect CRM are various teams from the automotive industry, such as sales, service departments, dealership management, marketing, and inventory managers.

VinSolutions Connect CRM seamlessly integrates with various systems, including Autotrader, Dealer.com, Xtime, Dealertrack, and others.