Wellyx

Wellyx includes native access control as part of its core platform, removing the need for third-party integrations or separate hardware subscriptions. Businesses can manage entry based on active memberships, class bookings, or scheduled sessions. Members can use mobile keys or QR codes instead of physical fobs, while the system supports magnetic locks, strike locks, and turnstiles. It also continues working in offline mode during internet outages, helping 24/7 facilities stay accessible, and allows operators to monitor access across multiple locations remotely.

Wellyx allows businesses to create flexible membership plans, including shared, family, and corporate options. Every plan supports unlimited members without seat limits. Staff can manage enrollments, renewals, and cancellations from one place, while automated reminders help keep upcoming payments on track. The platform also provides retention analytics to support membership and pricing decisions.

The platform helps businesses schedule trainers, classes, rooms, and equipment from one system to avoid booking conflicts. Members can book sessions anytime from any device, making the process more convenient. It also includes built-in waitlist management that automatically fills available spots, reducing manual follow-ups and helping keep classes full.

Wellyx captures every new inquiry in a structured pipeline, making it easier to track leads from the first interaction to membership sign-up. Businesses can automate follow-ups through SMS, email, and WhatsApp while tailoring communication to each prospect. The Customer Relationship Management (CRM) system is built into the platform, so there is no need for a separate module.

The feature allows businesses to sell memberships, products, and services from a single checkout screen, with every purchase automatically linked to the member's record. It supports payments, inventory management, and receipts at the front desk, through the member app, and online. Real-time inventory tracking also helps businesses monitor stock levels and reduce the risk of shortages.

With this feature, businesses can automate campaigns across email, SMS, WhatsApp, and in-app messages based on member activity. It allows teams to segment audiences and send targeted offers, class reminders, and renewal notifications to the right members at the right time. This helps support member acquisition and retention.

Wellyx includes native member and staff apps with every plan at no additional cost. Businesses can also upgrade to a fully branded app published under their own name on the App Store and Google Play. Members can book classes, reserve sessions, and make payments through an app that features only the gym's brand, without competitor ads or third-party marketplace listings.

The platform supports payroll for full-time employees, commissioned trainers, and independent contractors from one system. It also manages custom commission structures, performance-based earnings, certification and insurance expiry tracking, and shift coverage without relying on spreadsheets. This helps keep payroll organized, and each payroll cycle ready for review.

Multi-site operators can manage every location from a single dashboard while maintaining location-specific reporting, shared member access, and staff permissions for each site. Membership packages can be set up across all locations, selected locations, or a single flagship site, making it easier to manage multiple facilities without increasing administrative work.

Wellyx automates billing with recurring payments, invoice tracking, smart payment retries, and automatic card updates to help businesses manage payments as they grow. The platform includes built-in GDPR and PCI-DSS compliance to protect payment information. It also supports payments in USD, GBP, AUD, EUR, and CAD through Stripe, PayTabs, and GoCardless, with some of the lowest merchant rates in the industry.