Last Updated
Overview
Wice CRM provides comprehensive customer relationship management (CRM), aiding businesses in optimizing sales, marketing, and service processes. While the reporting features are relatively basic, its intuitive interface and robust integration capabilities justify the investment.
Overall Rating
Based on 3 users reviews
4.3
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Wice CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Wice CRM?
Wice CRM is a comprehensive CRM software designed to centralize and streamline sales, marketing, and customer service operations for small and medium-sized businesses. It offers dedicated modules for managing sales pipelines, enhancing marketing campaigns, and improving customer support, helping users overcome the pain point of disparate systems. Businesses can gain a unified view of customer interactions, enabling more informed decisions and fostering growth by consolidating all sales, marketing, and customer data on a single platform.
Wice CRM Pricing
Wice CRM offers the following pricing plans:
- On Demand Free: €0/month
- On Demand Plus: €40/user/month (monthly)
- In-house Variant: €650/user (one-time fee) + maintenance
Disclaimer: The pricing is subject to change.
Wice CRM Integrations
The Wice CRM software supports integration with multiple systems and platforms, such as:
- Microsoft Outlook
- Thunderbird
- Google Maps
Who Is Wice CRM For?
Wice CRM is ideal for a wide range of businesses and industries, including:
- Small businesses
- Medium-sized businesses
- Accounting
- Consumer services
- IT services
- Real estate
Is Wice CRM Right For You?
Wice CRM is an excellent fit for small and medium-sized businesses seeking a comprehensive, user-friendly solution to manage customer relationships effectively. One of the best Wice CRM features and its standout characteristic is the unwavering commitment to data security, with systems hosted exclusively in Germany.
Still doubtful if Wice CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Wice CRM Features
Wice CRM For Sales
This module empowers businesses to effectively manage sales processes and acquire new customers. It provides a clear overview of potential opportunities, enabling sales teams to track leads, manage pipelines, and make data-driven decisions that accelerate growth. This streamlines the entire sales cycle, from initial contact to deal closure, boosting the ratio of sales and accelerating decision speed.
Wice CRM For Marketing
Designed to enhance marketing efforts for both new and existing customers, this feature supports targeted campaigns. Users can efficiently create newsletters and serial letters, ensuring consistent communication. It helps businesses nurture leads, build customer loyalty, and ultimately improve the effectiveness and return on investment of their marketing initiatives, making marketing more efficient.
Wice CRM For Support
This functionality is dedicated to improving customer service and increasing overall customer satisfaction. It provides tools to manage customer inquiries, track support tickets, and ensure timely resolutions. By centralizing support interactions, businesses can deliver prompt, personalized assistance, building stronger customer relationships and enhancing retention, leading to customer success tracking.
Wice CRM for Invoicing
The invoicing module simplifies the creation of offers, sales forecasts, and the management of subscriptions. It integrates seamlessly with sales processes, ensuring accurate and timely billing. This feature helps businesses maintain financial clarity, predict revenue streams, and efficiently handle recurring billing, supporting overall financial health and providing a complete customer database.
Landing Pages And Forms
Wice Contact automatically transfers address data from contact forms and landing pages directly into the CRM system. This automation eliminates manual data entry, reducing errors and saving valuable time. It ensures that new leads and customer information are captured efficiently and immediately available for follow-up, simplifying data handling.
Pros And Cons of Wice CRM
Pros
Great for tracking sales and leads
Works well for the whole team
Helpful and quick support
Cons
Budget tool could be better
Search bar doesn’t always work right
Wice CRM Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“Effective CRM for Sales Growth”
Pros
We use this as our main CRM across the organization for both sales and marketing. The interface is user-friendly, making adoption smooth. It gives management a solid overview of opportunities, supports informed decisions, and integrates well with other apps. Mobile access is a huge plus, and the cost is reasonable for the value. I can also generate diagnostic reports and make edits when needed.
Cons
The budget management feature isn't very efficient compared to other platforms. The voice tool is missing key features, the search bar could be better, some dashboard displays are off, and document exports don't always convert properly to Word or Excel.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Useful platform”
Pros
I've been using this across the whole organization for sales and marketing. It's easy to use and helps everyone get up to speed quickly. I like how it provides clear visibility into opportunities, which helps management make data-driven decisions. The integration with our other apps is great.
Cons
The search feature could improve, as I sometimes have issues with the dashboard display. Exporting documents also occasionally causes conversion problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Small Business, 1-10 employees
“Amazing software”
Pros
This CRM is user-friendly, and our sales and marketing teams rely on it daily to track client information and identify opportunities. The interface keeps everything simple.
Cons
The search function isn't the most intuitive, and pricing is high compared to other CRM options.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Frequently Asked Questions
What language does Wice CRM support?
Wice CRM is primarily available in German.
Who are the typical users of Wice CRM?
Wice CRM suits small to mid-sized businesses across industries like accounting, IT, real estate, and consumer services.
Does Wice CRM have a mobile app?
No, it does not have a mobile application.
Does Wice CRM offer an API?
Yes, it offers an API.
What types of pricing plans does Wice CRM offer?
Wice CRM price includes a free plan (€0/month), on demand plus (€40/user/month), and an in-house option (€650/user one-time plus maintenance). You can request a Wice CRM cost quote that meets your needs.
What level of support does Wice CRM offer?
Wice CRM offers support by phone.
What other apps does Wice CRM integrate with?
Wice CRM integrates with various platforms like Microsoft Outlook, Thunderbird, and Google Maps.
