
WiredContact Enterprise
Last Updated
Overview
WiredContact Enterprise provides comprehensive cloud-based customer relationship management (CRM) solutions, streamlining sales, marketing, and customer interactions. Even though the platform may lack some of the modern automation tools found in newer CRMs, its extensive customization options and dedicated customer support make it worth the investment.
WiredContact Enterprise Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
WiredContact Enterprise Features
Comprehensive Task Automation
WiredContact Enterprise empowers users to create smart tasks, automating critical processes such as report distribution, lead follow-ups, and data updates. This capability ensures timely actions, significantly reduces manual effort, and enhances overall operational efficiency. Users receive automated alerts for deadlines and can trigger emails based on database actions, fostering proactive engagement and consistent workflow management.
Custom User Profiles
This feature facilitates the creation of an unlimited number of user security profiles, providing granular control over data access and permissions within the system. Organizations can restrict record or field access by user, team, or specific field values and define abilities such as data export or updates. This ensures robust data integrity and allows for tailored user experiences, maintaining confidentiality and operational control across the organization.
Email Document Integration
WiredContact Enterprise streamlines communication by enabling the sending of personalized HTML or plain text emails, which are automatically recorded to the contact's history. Users can seamlessly merge contact data into emails for a personal touch and create merged quotes or contracts for emailing or printing. This robust integration supports scheduled broadcast emails and mass mailings, ensuring efficient and compliant customer correspondence.
Flexible Customization
A cornerstone of WiredContact Enterprise, Flexible Customizations allow businesses to add unlimited custom tables, fields, views, and tabs, ensuring the CRM is precisely tailored to their exact operational needs. Different layouts can be displayed for various record types, and automatic triggers can be set to change field values or send emails. This profound adaptability ensures the system perfectly aligns with unique workflows and can integrate with external data sources.
Accounts And Contacts Management
This feature simplifies customer relationship management through organized, easy-to-read screens offering either contact-centric or account-centric navigation. Users can create unlimited fields to track detailed contact and company information and utilize Lookup Wizards for rapid record retrieval. It facilitates effortless recording of interactions, scheduling follow-ups, and dynamically grouping similar contacts, ensuring a comprehensive 360-degree view of all customer engagements.
Pros And Cons of WiredContact Enterprise
Pros
Easy to customize for unique business needs
Strong sales automation tools
Offers detailed reports and tracking
Cons
Dated interface
Limited native integrations
WiredContact Enterprise Reviews
Total 1 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
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3
Stars100%
2
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1
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Share your experience
Small Business, 11-50 employees
“There's room for improvement”
Pros
What stands out is being able to set up different views for the same contacts depending on the group they're in. I can see just the leads I've emailed recently, my connections from a specific company, or opportunities in my pipeline all from one screen without switching dashboards.
Cons
The analytics could use improvement. I'd like more detailed insights into campaign performance and which post types resonate most with audiences.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Frequently Asked Questions
What other apps does WiredContact Enterprise integrate with?
Details about the vendor's integrations have not been publicly disclosed.
What types of pricing plans does WiredContact Enterprise offer?
WiredContact Enterprise is a versatile CRM solution well-suited for a variety of industries. It supports the unique needs of professional services, manufacturing and distribution companies, financial service providers, nonprofit organizations, and sales and marketing agencies.
What level of support does WiredContact Enterprise offer?
WiredContact Enterprise offers support via call, email and online contact form.
Does WiredContact Enterprise offer an API?
Information regarding and API offered by WiredContact Enterprise is not available.
Who are the typical users of WiredContact Enterprise?
WiredContact Enterprise price options suit different business needs and hosting preferences. The Marathon Runner plan is priced at $36 per user per month with a one-time software fee of $449, ideal for long-term savings. The Sprinter plan costs $65 per user per month with no upfront software cost, offering a lower entry point. For businesses preferring to self-host, the Olympian plan is available for a one-time fee of $449 per user. You can request a custom WiredCustom cost quote that meets your requirements.
What language does WiredContact Enterprise support?
WiredContact Enterprise is primarily available in English.
Does WiredContact Enterprise have a mobile app?
No, it does not have a mobile application.