Last Updated Oct 27, 2025
Key Takeaways
Insights from verified Software Finder Reviews from the past 9 years
DrChrono is a cloud-based electronic health record (EHR) and practice management system used by physicians and clinic staff across multiple specialties. Users praise its ease of use, mobile accessibility, and integrated billing tools. Some users mention that support can be delayed at times, and the system may experience minor slowdowns. Recently, DrChrono introduced a feature that bridges interoperability gaps.
Our Verdict
DrChrono EHR suits small to mid-sized practices requiring unified billing, scheduling, and telehealth tools. Its mobile-friendly interface supports flexible, fast-paced workflows. Pricing is customized and generally considered reasonable for growing teams. Overall, it’s a dependable option for practices prioritizing integration, accessibility, and simplified patient management.
Overall Rating
Based on 208 users reviews
3.6
Rating Distribution
Positive
63%
Neutral
17%
Negative
19%
Starting Price
Custom price
What Is DrChrono EHR?
DrChrono EHR is a cloud-based electronic health record (EHR) and practice management software designed for medical practices.
It provides an integrated solution for medical billing, telehealth, and revenue cycle management. Additionally, DrChrono software lets medical professionals handle various aspects of patient management, including patient intake, clinical documentation, and appointment scheduling.
The platform provides a range of features, such as customizable medical forms, e-prescribing capabilities, real-time patient eligibility checks, and a patient portal.
What Is DrChrono EHR Best Known For?
DrChrono EMR, the medical billing software, is popularly known for its ease of use. Its intuitive interface enables healthcare providers to execute seamless workflow and facilitate quality patient care.
How Much Does DrChrono EHR Cost?
The software offers five plans at custom pricing; each tailored with features and functionalities to suit various clinical needs.
- Essentials
- Essentials Plus
- Advanced
- Advanced Plus
- Elite
DrChrono EHR Integrations
DrChrono software integrates with several third-party applications, including the following:
- Updox
- Review Wave
- Square
- Solv Software
- Birdeye
- DeepScribe
- Curogram
Moreover, the software also has an API available for its users.
How Does DrChrono EHR Work?
Here’s how to get started with DrChrono EHR software after its successful installation:
- Log in to your account using your credentials or sign up if you are a new user
- Set up your practice details and preferences within the system
- Configure user roles and permissions for different members of your staff
- Import or enter patient information into the EHR system
- Customize medical forms and templates to match your practice’s needs
- Learn how to document patient encounters and clinical charting using the EHR
- Utilize e-prescribing features to send electronic prescriptions to pharmacies
- Explore scheduling tools to manage appointments and patient calendars
- Verify patient eligibility in real-time before providing services
- Use the patient portal to manage medical records and schedule appointments
Who Is DrChrono EHR For?
DrChrono EHR is designed for healthcare practices of all sizes, from solo physician clinics to multi-specialty practices. It is used across a variety of medical specialties, including:
- Family practice
- Pain management
- Pediatrics
- Mental and behavioral health
- Podiatry
- Urgent care
DrChrono Use Cases
Based on user feedback and independent analysis, here are the types of organizations that benefit most from DrChrono EHR and what users appreciate most about it:
Mid-Sized Clinics Seeking Unified Operations
DrChrono is ideal for mid-sized clinics and expanding practices that require an all-in-one platform to manage EHRs, billing, scheduling, and telehealth. Users praise its intuitive interface and cloud-based accessibility, which simplify daily operations and reduce administrative workload. Many highlight the convenience of customizable templates and integrated lab systems, noting that they help streamline charting and patient management.
Healthcare Providers Offering Virtual Consultations
Practices focusing on telehealth can rely on DrChrono’s robust virtual care tools. Its mobile-first design, available on iPad and iPhone, allows providers to conduct online consultations and access patient records remotely. Users commend the platform’s reliable telehealth experience and mobile accessibility, emphasizing how it enhances flexibility and supports seamless patient communication.
Practices with High Billing and Revenue Demands
Medical organizations with complex billing operations can leverage DrChrono’s integrated revenue cycle management tools. The software unifies coding, claims submission, and payment tracking while offering financial dashboards for monitoring performance. Users appreciate the automated billing workflows and built-in analytics, which help reduce manual errors and speed up reimbursements. However, some mention the need for occasional verification of reports to ensure accuracy.
Data-Driven Healthcare Organizations
Healthcare groups that rely on analytics benefit from DrChrono’s advanced reporting and API integrations. The platform supports tracking KPIs like patient volume, billing efficiency, and provider productivity. Users highlight its custom reporting flexibility and insightful dashboards, which empower them to make data-driven decisions and continuously improve practice performance.
DrChrono User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Ease Of Use/User-Friendliness | Customer Support Responsiveness |
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Users consistently praise the platform for its intuitive design and ease of navigation, which simplifies daily clinical tasks. | A significant number of users express frustration with long wait times and unresolved support tickets. Users put it as: 'Customer support can be slow to respond to issues.' |
Integrated All-In-One Platform | System Performace Slowdowns |
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The combination of scheduling, charting, and billing in a single system is highly valued for streamlining practice workflow. As one user put it: 'I like that it is an all-in-one system for scheduling, charting, and billing.' Another mentioned: 'Having everything integrated saves us time and reduces errors.' | Reviews frequently mention occasional system slowdowns, bugs, or unexpected errors that disrupt workflow. |
Effective Mobile Functionality | Limited Customization Options |
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The users praise the mobile app for its charting capabilities and on-the-go access. | Some users feel the software lacks flexibility to adapt to their practice's specific workflow needs. As one user put it: 'I wish there were more options to customize templates for our specialty.' Another stated: 'The reporting features could be more robust and customizable.' |
Is DrChrono EHR Right For You?
If you are looking for an all-in-one medical healthcare platform offering EHR, revenue cycle management, and telehealth services, DrCHrono might be the right software. The software also meets all HIPAA compliance requirements. Along with this, the software is also ONC-certified, ensuring data is safe and secure.
Moreover, it is highly scalable and caters to medical practices of all sizes, ranging from smaller ambulatory clinics to larger hospitals and enterprises. DrChrono's pricing plans are customizable and flexible, so you can find a solution that offers value for money and is tailored to meet your needs and budget.
Furthermore, the vendor has announced its 2024 MIPS Assist Program, which offers one-on-one consultations designed to empower your practice to maximize MIPS reporting. This program helps you minimize penalties and optimize potential bonuses, ensuring you get the most out of your participation in the MIPS program.
Interested in learning more about DrChrono? Browse DrChrono EHR reviews or call us at (661) 384-7070 to discuss your specific needs.
