DrChrono’s All-in-One integrated EHR and medical billing software aims to modernize patient care and optimize practice efficiency. The EHR software is apt for practices of all sizes, small to large, caters to 16 specialties and is EPCS, HIPAA, and I-STOP compliant.  It comes with customizable and pre-built specialty based templates and forms, eRx with EPCS, lab orders submission to over 40k+ labs, smart shortcuts, and mobile compatibility.

DrChrono was the first EHR to develop a mobile app for the iPad and iPhone. Since inception, mobility was a central focus for this company which also takes great pride in being the only official Apple Mobility Partner for healthcare and is the No. 1 ranked mobile EHR for the last six years (Black Book Rankings). 

The Practice management side of the solution offers effective front end management with advanced scheduling tools, real-time eligibility checks to ensure patients are covered for treatment, automatic reminders and online appointment booking. With DrChrono’s Revenue Cycle Management (RCM), a dedicated team of in-house coders, billers and compliance officers handle the client’s practice from the second a patient checks-in to the claim submission and acceptance process. 

DrChrono Pricing: Pricing ranges between $50 - $500/month. There are four different pricing packages Prometheus, Hippocrates, Apollo, and Apollo-Plus. All of these vary in the number and type of features and functionalities offered. DrChrono demo is also provided upon request.

DrChrono Pros: Easy to learn and use. Efficient and intuitive scheduling tool for both in-patients and out-patients. Efficient practice management service with extensive tools and functions.

DrChrono Cons: Few bugs in the iPad version. Self-pay billing is slightly complex.

DrChrono EHR Software


DrChrono EHR Software reviews

Overall Rating

37 Reviews

Excellent
50%
Good
40%
Average
5%
Poor
0%
Terrible
5%

Liu Cheng

Urgently ortho

-

October 2019

Growing medical practice

Pros:
“Urgently ortho is on the bleeding edge of where healthcare is going. None of that could’ve been possible without a solid EMR with Drchrono and a payment system Square”

Cons:
-

Julie

Trua Health and Wellness

2-10 employees

February 2020

Great for small practices or someone starting

Pros:
I find it simple and easy while charting with apple products. I can use my iPad as effectively as I can use my PC. I am able to save time charting with the help of the form builder with macros.

Cons:
As a start-up, it would be ideal to pay less every month for the utilization of EHR and Revenue Cycle Management. I attempt to keep costs low so it would be great if EHR was more reasonably priced.

Jenny

Vista Maria

501-1,000 employees

January 2020

Good system. Zero support.

Pros:
In comparison to many EMRs, this one is relatively easy to use, this is mainly what I like about this system.

Cons:
It doesn’t flow well. It doesn’t run smoothly. There is no one that I may speak to in regards of support. The website doesn’t allow me to reset my password, I’ve also requested electronically to reset my password but no response yet. No response even after submitting a ticket. I wouldn’t really recommend this system; I just have to use it because my company uses this.

Karolyn

JDE Medical

2-10 employees

December 2019

DrChrono

Pros:
The usability, the various recordings that provide instructional exercises, the phenomenal help, and client care provided by DrChrono's team.

Cons:
They yet have to build a telemedicine portal like doxy.me into their platform. That is the main missing piece.

Brady

Image Surgical Arts

2-10 employees

October 2019

Good tool

Pros:
The fact that patients can fill out paperwork prior to arrival has saved a lot of time. You can easily customize the medical chart to streamline patient visits. This helps to receive full compensation for insurance accepting practices.

Cons:
The function of the reports leaves a lot to be desired. There are several aspects that could be enhanced in the accounting and financial fields.

Jaime

Concierge Medical

11-50 employees

October 2019

BEST!!

Pros:
DrChrono is the simplest EHR I've ever used. I worked in medical emergencies, surgery, business, beauty, and primary care. This EHR is by far the easiest to use and to customize.

Cons:
Unable to specify the time in which non-provider employees will access the EHR. It would be great to be able to set times for ancillary staff to be able to use the EHR. You can download the app to your mobile device. Unable to configure security settings that would prohibit workers from accessing the EHR from their mobile device, personal information is at risk to clinicians.

Seiichiro

Ando Chiropractic LLC

2-10 employees

October 2019

Expensive

Pros:
The custom SOAP notes and the user interface are great. I’ve been a customer for quite some time now. When I started using this tool everything was great. The customer service was great. In the last few years, I’ve noticed that customer service just got worse. It takes a while for us to speak to them, they usually just email us back. I do plan on switching as there are many EHRs that we can choose from, now.

Cons:
The customer support team is not great. The services they provide to their customers is very poor. The software is very expensive, and they also have extra charges. Patient reminders are not unlimited.

Nathan

Whole Fit Chiropractic

1 employee

September 2019

Easy to setup

Pros:
DrChrono is a perfect one-size-fits-all solution for my office and as a sole practitioner, it helps me do everything from scheduling to the intake of paperwork to note-taking, checkout, etc. from a single device. I love the ability to take templates created by other users and then edit them off. It also integrates square for payment.

Cons:
It would’ve been better if they had both an android app and the ios app. Being able to use many android tablets is better than spending the money on iPads.

Anisa

Beauty Boost Med Spa

2-10 employees

September 2019

It is not a good software

Pros:
It is a terrible software. Before signing with them check out every detail. I would still not recommend anyone getting this tool. They just promise that their software can do a lot, but in reality, it cannot.

Cons:
The implementation process is poor. The implementation specialist has been able to take less time and have very short meetings to answer questions about our business. Their team is highly unprofessional. They would ignore our calls and hang on us when trying to reach out to management to complain.

Chanelle

Strong Performance Chiropractic

2-10 employees

January 2019

I’ve been happy for years now.

Pros:
drchrono EHR is amazing, it has everything that you'll need. It allows you customize as well. It is easy to use. I also get 100 free text appointment reminders/ month with the package that I've bought. It is also very easy to change form, they also have online chat system. It is also easily accessible from anywhere and any device with the help of a wifi.

Cons:
The only thing that they need to work on and fix is the text reminders, usually when you schedule it at a certain time, they aren't received at that time as well. Most of the times my early morning patients receive their reminder when they walk in. They have allocated a certain time of the day in which the text reminders go out, that is the reason for all this, but I do hope they do something about it.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

Call us at (661) 384-7070