Last Updated
Key Takeaways
Generated from the text of customer reviews
Aesthetic Record is a cloud-based EMR designed for medical spas and aesthetic practices. Although some users say onboarding can take time, many users value the all-in-one platform for streamlining clinical, scheduling, and practice management tasks. Recent updates include the launch of its Online Booking & eCommerce portal designed to improve patient experience.
Our Verdict
Aesthetic Record is an ideal choice for aesthetic practices that want a dedicated solution to address patient engagement, clinical documentation, and business operations. It provides a rich feature set contributing to its overall value. However, it is also important to consider the extra capital needed for optional modules when evaluating the overall investment. We recommend it for clinics seeking a centralized system to manage patient care and administrative tasks.
Overall Rating
Based on 15 users reviews
2.7
Rating Distribution
Positive
40%
Neutral
20%
Negative
40%
Starting Price
$15
per user per month
Aesthetic Record Specifications
- Appointment Management/Scheduling
- E-Prescriptions
- Patient Portal
- Mobile App
What Is Aesthetic Record?
Aesthetic Record is an electronic medical record (EMR) platform built specifically for aesthetic and medical practices. It can scale from a single-provider clinic to a multi-location enterprise. The system is designed to handle three key areas that typically create the most administrative drag in a practice: getting patients on the calendar, documenting what happens during their visits, and collecting payment. The software facilitates these tasks with built-in features like smart scheduling, ChartSmart AI, and billing tools.
What Is Aesthetic Record Best For?
The platform is best for its two-way texting, making it ideal for practices that need to keep ongoing conversations centralized and securely documented. Messages sent and received are attached directly to the patient’s chart. Its shared inbox keeps every conversation time-stamped, searchable, and visible to front desk staff, providers, and managers.
How Much Does Aesthetic Record Cost?
The platform’s pricing starts at $15/user/month + a one-time $399 startup and onboarding investment. This entry-level plan comes with four system audit calls and access to the AR learning lab, among other inclusions. Further, Aesthetic Record pricing tiers include:
- Accelerator: $19/user/month + a $399 startup and onboarding investment
- Enterprise: Custom pricing
Two add-on modules are sold separately from the core platform:
Electronic Prescription Options:
- Cloud Eprescribing + EPCS: $45/prescriber/6 months
- Cloud Eprescribing: $40/prescriber/6 months
ChartSmart AI Options:
- Starter Plan: $30/month
- Pro Plan: $50/month
- Unlimited Plan: $75/month
Users generally describe Aesthetic Record's pricing as affordable and competitive. Users often note that it includes many of the same features found in higher-priced aesthetic EMR platforms, but at a lower cost. Some note that additional modules, such as marketing tools, can increase the overall investment and affect perceived value.
Disclaimer: The pricing is subject to change.
Aesthetic Record Integrations
The platform supports integration with several tools that practices commonly already use, including:
- Shopify software
- PatientFi
- Zoho CRM software
- HubSpot CRM software
- Sunbit
- Mailchimp software
- ActiveCampaign software
How Does Aesthetic Record Work?
Here’s how you can get started with the platform:
- Log in to your Aesthetic Record account with your provider or staff credentials
- Set up your practice profile by setting provider schedules, treatment rooms, and user access so the system reflects how your practice runs
- Manage appointments through the calendar by booking visits, adding patients to the waitlist, and setting appointment reminders, helping minimize no-shows
- Process payments at checkout using AR Pay, Text2Pay, or standard point-of-sale transactions tied directly to the patient record
- Communicate with patients through 2-way texting or patient portal to manage confirmations and follow-ups
- Track performance through business insights reports covering revenue, provider productivity, and appointment utilization
Who Is Aesthetic Record For?
The software is ideal for professionals working in the following industries and sectors:
- Cosmetics
- Medical spas
- Wellness centers
- Marketing
Aesthetic Record Use Cases
Based on our analysis of Aesthetic Record’s current capabilities, we’ve identified real-world situations where this software is a good fit for aesthetic and medical practices:
Solo Providers Launching A New Practice
For solo injectors or aesthetic nurses opening a new practice, the priority is usually testing a system without a large upfront commitment. Aesthetic Record's entry-level package is the low-cost alternative for clinics with a single location. It helps manage appointments, patient records, and payments, making it a good choice before expanding to a larger plan.
Practices Prioritizing Clinical Documentation And Compliance
Medical aesthetic clinics and injectable practices need comprehensive patient records that regular scheduling software cannot handle. Aesthetic Record includes a chart review and sign-off process that allows providers and medical directors to work together. This allows practices to ensure that every patient chart is reviewed and properly documented.
Growing Medical Spas Consolidating Multiple Tools
Many medical spas begin by using different tools for appointments, payments, and marketing. As the practice grows, keeping all these systems updated becomes difficult and takes extra work. Aesthetic Record solves this by bringing scheduling, communication, and payments into one system. This is especially helpful when a practice hires more staff or opens another location.
Practices Running Digital Marketing Campaigns To Increase Bookings
Practices that spend money on online ads want website visitors to book appointments. If visitors leave without booking, revenue is lost. Aesthetic Record helps by offering an online booking page that matches the practice's brand and is available 24/7 on its website. It also includes built-in GA4 tracking, so practices can see which marketing activities result in real bookings.
Is Aesthetic Record Right For You?
For practices that need a scalable EMR built around the workflows of medical spas and aesthetic clinics, Aesthetic Record is worth considering. The system supports HIPAA- and HITECH-aligned workflows, PCI DSS–compliant payment processing, and SOC-certified infrastructure. It also includes chart auditing capabilities that assist with secure documentation and compliance whether operating from a single boutique location or across multiple sites.
Still unsure? Reach out at (661) 384-7070, and our team will assist you with your software search.
Aesthetic Record Features
Patient Financing
Patient financing is available through AR Pay, which brings together five buy-now-pay-later providers: Cherry, Sunbit, Affirm, PatientFi, and Klarna. Patients and staff can access these available financing options in one checkout process without logging into separate websites or portals.
Waitlist Management
It gives practices a formal place to capture demand when the calendar is already full. Staff can add patients along with their preferred service, provider, and time of day. Additionally, they can pull from that list using the selected criteria whenever a cancellation opens a slot. Because it's tied to the practice's cancellation policy and deposit settings, a card can be collected at the time a patient joins the waitlist, so a last-minute opening can be booked immediately.
Smart Scheduling
Aesthetic Record’s smart scheduling helps practices coordinate appointments by managing provider availability, treatment rooms, equipment, and service requirements in real time. Staff can schedule multiple services in a single visit, create out-of-office blocks, maintain waitlists, double-book when appropriate, and book appointments outside regular hours for special cases. The platform ensures resources are used efficiently while maintaining flexibility for VIP appointments and high-demand periods.
Chart Sign-Off And Auditing
Aesthetic Record has built-in chart review and approval workflows along with chart sign-off and auditing to ensure accurate and compliant patient documentation. Providers and medical directors can track, review, and sign charts electronically. In addition, it has full audit trails, which can help to ensure accountability, compliance with regulations, and organization of documentation.
Telehealth
This feature allows practices to conduct virtual consultations, follow-up visits, and patient assessments within the EMR. Providers can document visits in real time, collect payments, send ePrescriptions, use AI-powered note assistance, and complete digital patient intake in one place.
Pros And Cons of Aesthetic Record
Pros
Reduces paperwork with digital consent forms and signatures
Supports secure virtual consultations
Helps keep payment and financial information accurate
Shows the next available appointment time without needing to search
Cons
Limited flexibility when setting up certain services
Onboarding needs improvement
Frequent time-outs and app crashes can slow daily work
Aesthetic Record Pricing
Essentials
Startup and Onboarding Investment
$15 + $399 per month
View Price
What's Included
High-Res Photo Management
Procedure Charting and Tracking
Medical Director Oversight
Automated Reminders
Multiple Memberships
Patient Portal and Wallet
Discounts and Package Creation
Monthly Treatment Subscriptions
AR Pay*
eGift Cards
Accelerator
Startup and Onboarding Investment
$19 +$399 per user per month
View Price
What's Included
Everything in Essentials, plus:
High-Res Photo Management
Procedure Charting and Tracking
Medical Director Oversight
Automated Reminders
Multiple Memberships
Patient Portal and Wallet
Discounts and Package Creation
Monthly Treatment Subscriptions
AR Pay*
Enterprise
Custom pricing
View Price
What's Included
Everything in Accelerator, plus:
Enterprise Management Portal
Onsite Setup* and Train-The-Trainer
Branded Onboarding Materials
Dedicated Support Plans
Franchise and Multi-Location Dashboards
Disclaimer: The pricing details were last updated on Jul 20, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Aesthetic Record Reviews
Total 15 reviews
2.7
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars20%
3
Stars7%
2
Stars13%
1
Stars40%
Share your experience
heather a.
Medical Practice, 1-10 employees
“help desk to the rescue”
Pros
Overall the app is pretty user friendly. Generally I can use it without too much trouble. That said I wish I could open my admin schedule directly from the app which would be really helpful.
Cons
A few things bother me about the app that feel like small but constant annoyances. For instance, discounts are difficult to apply as they usually require planning ahead rather than being quick to add on the fly. The calendar behavior is inconsistent too as sometimes it slides up and down, and other times I have to swipe left and right to find future dates, which throws me off. When I'm booking a client before they leave my room, I cannot view the rest of my day, so I can't properly arrange appointments without jumping to that day's calendar view. Also the categories offered don't match most of my questions, so I often end up marking something as an emergency even when it is not just to get a useful response. Lastly it is annoying that I must select the only provider every time when there's just one of us, I mean the app should default to that provider automatically.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Cindy A.
Medical Practice, 1-10 employees
“Let's create awesomeness together”
Pros
I like that all my records are kept digitally. Access from both desktop and mobile is easy too. However I can only edit things easily from the desktop.
Cons
On my phone I do not have the same capabilities as on the desktop when it comes to setting up appointments at a different location, which is frustrating. Also my before and after photos seem to be swapped as the before shows as after and vice versa. Another problem is that the app won't let me book sessions in separate rooms for hands-free equipment, so workflow gets messed up. And in terms of support messaging, it would really help to have a single button to request a live person to respond because right now I have to navigate a bunch of hoops to get human help.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Melissa B.
Medical Practice, 1-10 employees
“Aesthetic Record EMR sets the bar high”
Pros
For my medical aesthetic practice, Aesthetic Record has been a great pick. The learning curve waas easy to manage thanks to the best resources and it really alignes patient management within a HIPAA-compliant EMR. It also delivers strong value for the price. I personally recommend it as a reliable, all-in-one system that handles secure billing and payments while supporting high-quality clinical work and helping my practice grow.
Cons
My only complaint is that the Essentials User Package feels a bit limited. I mean it would be great if it included more features up front. Also I am noticing quite a few add-on charges for upgrades, which can add up and make customization more expensive than I expected.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Frequently Asked Questions
What language does Aesthetic Record support?
Aesthetic Record supports the English language.
Does Aesthetic Record offer an API?
No, Aesthetic Record does not offer an API.
What other apps does Aesthetic Record integrate with?
Aesthetic Record integrates with PatientFi, ActiveCampaign, Shopify, Zoho CRM, Mailchimp, HubSpot CRM, and Sunbit.
What types of pricing plans does Aesthetic Record offer?
The platform offers three pricing plans: Essentials ($15/user/month), Accelerator ($19/user/month), and Enterprise (custom pricing). Optional add-ons include Electronic Prescription Options from $40/prescriber/6 months and ChartSmart AI from $30/month. Get a flexible Aesthetic Record price quote today.
What level of support does Aesthetic Record offer?
Aesthetic Record provides form submission and online chat support options.
Who are the typical users of Aesthetic Record?
Typical users of Aesthetic Record include professionals working in medical spas, marketing, cosmetics, and wellness centers.
Does Aesthetic Record have a mobile app?
Yes, Aesthetic Record offers a mobile app for iOS and Android devices.