Aesthetic Record
Last Updated
Key Takeaways
Generated from the text of customer reviews
Aesthetic Record is an EMR platform for medical spas and aesthetic practices, supporting providers, front-desk staff, medical directors, and practice managers. While some users report that Calendar navigation can be inconsistent, others value its tools for managing virtual consultations. A recent update introduced an ‘Exclude credits added before’ setting in the Wallet Settings, giving practices greater control over dollar-credit expiration rules.
Our Verdict
Aesthetic Record is an ideal choice for aesthetic practices that want a dedicated solution to address patient engagement, clinical documentation, and business operations. From a pricing perspective, optional features and modules can increase the overall cost beyond the base subscription. We recommend it for clinics looking to consolidate clinical and administrative workflows within a single system.
Overall Rating
Based on 15 users reviews
2.7
Rating Distribution
Positive
40%
Neutral
20%
Negative
40%
Starting Price
$15
per user per month
Aesthetic Record Specifications
- Appointment Management/Scheduling
- E-Prescriptions
- Patient Portal
- Mobile App
What Is Aesthetic Record?
Aesthetic Record is an electronic medical record (EMR) and practice management software built specifically for aesthetic, medical, and wellness practices. It can scale from a single-provider clinic to a multi-location enterprise. The system is designed to handle three key areas that typically create administrative drag in a practice: getting patients on the calendar, documenting what happens during their visits, and collecting payment. It brings these workflows together with features such as Smart Scheduling, ChartSmart AI, patient communication, and business management tools.
What Is Aesthetic Record Best For?
Aesthetic Record stands out for its two-way texting, which helps practice centralize ongoing patient conversations and keep them securely documented. This feature is included in the Accelerator and Enterprise plans. Messages sent and received through the AR box are linked to the patient’s chart. Its shared inbox keeps every conversation time-stamped, searchable, and visible to front desk staff, providers, and managers. Staff can also use the inbox to communicate with patients about appointment confirmations, rescheduling, and follow-up questions without relying on personal phone numbers.
How Much Does Aesthetic Record Cost?
Aesthetic Record pricing starts at $15/user/month + a one-time $399 startup and onboarding investment for the Essentials plan. This plan comes with four system audit calls and access to the AR learning lab, among other inclusions. Further, Aesthetic Record pricing tiers include:
- Accelerator – $19/user/month + a $399 startup and onboarding investment
- Enterprise – Custom pricing
Two add-on modules are sold separately from the core platform:
Electronic Prescription Options
- Cloud Eprescribing + EPCS – $45/prescriber/6 months
- Cloud Eprescribing – $40/prescriber/6 months
ChartSmart AI Options
- Starter Plan – $30/month, covering up to 50 charts/month
- Pro Plan – $50/month, covering up to 100 charts/month
- Unlimited Plan – $75/month, with unlimited charts/month
Some users describe Aesthetic Record price as affordable, noting that it offers many of the same features as higher-priced aesthetic EMR platforms at a lower cost. However, some note that additional modules, such as marketing tools, can increase the overall investment and affect perceived value.
Disclaimer: The pricing is subject to change.
Aesthetic Record Integrations
Aesthetic Record supports integration with several tools that practices commonly already use, including:
- Shopify software
- Zoho CRM software
- HubSpot CRM software
- Stripe
- Klarna software
- Zapier software
- RepeatMD
- Mailchimp software
How Does Aesthetic Record Work?
Here’s how you can get started with the platform:
- Log in to your Aesthetic Record account with your provider or staff credentials
- Set up your practice profile by defining operating hours, equipment, provider availability, and treatment rooms
- Manage appointments through the calendar by booking visits, adding patients to the waitlist, and setting appointment reminders
- Process payments at checkout using AR Pay, Text2Pay, or standard point-of-sale transactions tied directly to the patient record
- Communicate with patients through 2-way texting or patient portal to manage appointment confirmations and follow-ups
- Track practice performance through Business Insights reports covering revenue, expenses, provider productivity, staff performance, and patient activity
Who Is Aesthetic Record For?
The software is ideal for professionals working in the following industries and sectors:
- Cosmetics
- Medical spas
- Wellness centers
- Marketing
- Supply chain
Aesthetic Record Use Cases
Based on our analysis of user feedback and Aesthetic Record’s current capabilities, we’ve identified real-world situations where this software can be a good fit for aesthetic and medical practices:
Solo Providers Launching A New Practice
For solo injectors or aesthetic nurses opening a new practice, the priority is usually testing a system without a large upfront commitment. Aesthetic Record's entry-level package is the low-cost alternative for clinics with a single location. It helps solo providers manage appointments, patient records, and payments in one platform, with the option to upgrade to a higher plan as their practice grows. As practices expand to multiple locations, the Enterprise plan offers additional features to support their growing operational needs.
Practices Prioritizing Clinical Documentation And Compliance
Medical aesthetic clinics and injectable practices need to document treatment details, including injection sites, dosages, before-and-after photos, and patient consent. Aesthetic Record supports these requirements through customizable charting, digital forms, and clinical documentation tools. Its chart review and sign-off process also allows providers and medical directors to review and electronically sign patient charts, supporting documentation oversight within the practice.
Growing Medical Spas Consolidating Multiple Tools
Many medical spas begin by using different tools for appointments, payments, and marketing. As the practice grows, keeping all these systems updated becomes difficult and takes extra work. Aesthetic Record solves this by bringing scheduling, communication, and payments into one system. Its Enterprise plan includes franchise and multi-location dashboards, account cloning across locations, and an enterprise management portal for practices with more complex operations. These features give growing practices a centralized way to manage operations across locations while maintaining consistent workflows as they add staff, services, or new sites.
Practices Running Digital Marketing Campaigns To Increase Bookings
Practices that spend money on online ads want website visitors to book appointments. If visitors leave without booking, revenue is lost. Aesthetic Record helps by offering an online booking page that matches the practice's brand and is available 24/7 on its website. It also includes built-in GA4 tracking, so practices can see which marketing activities result in real bookings and adjust their marketing spending accordingly.
Is Aesthetic Record Right For You?
For practices that need a scalable EMR built around the workflows of medical spas and aesthetic clinics, Aesthetic Record is worth considering. It is used by more than 9,000 aesthetic clinics, including Care Clinics, Smooth Aesthetic, MK Aesthetics, and Beauty By Dr. K.
Its infrastructure is HIPAA- and HITECH-compliant and includes SOC 2 and PCI Level 2 certifications. From a security standpoint, Aesthetic Record uses encryption for data transmission, access controls, two-factor authentication, and regular security audits.
Still unsure whether Aesthetic Record is the right fit? Reach out at (661) 384-7070, and our experts will assist you in making the right decision.
Aesthetic Record Features
Patient Financing
Patient financing is available through AR Pay, which brings together five buy-now-pay-later providers: Cherry, Sunbit, Affirm, PatientFi, and Klarna. Patients and staff can access these available financing options in one checkout process without logging into separate websites or portals. Patient Financing also lets staff view financing approvals and available balances through the Patient Wallet.
Waitlist Management
It gives practices a formal place to capture demand when the calendar is already full. Staff can add patients along with their preferred service, provider, and time of day. Additionally, they can pull from that list using the selected criteria whenever a cancellation opens a slot. Because it is tied to the practice's cancellation policy and deposit settings, a card can be collected at the time a patient joins the waitlist, so a last-minute opening can be booked immediately.
Smart Scheduling
Aesthetic Record’s smart scheduling helps practices coordinate appointments by managing provider availability, treatment rooms, equipment, and service requirements in real time. Staff can schedule multiple services in a single visit, create out-of-office blocks, maintain waitlists, double-book when appropriate, and book appointments outside regular hours. It also coordinates provider availability, treatment rooms, and equipment when appointments are booked, while allowing practices to accommodate VIP appointments and high-demand periods.
Chart Sign-Off And Auditing
Aesthetic Record software has built-in chart review and approval workflows, chart sign-off, and auditing to help providers and medical directors review and electronically sign patient documentation. Through its Provider Room and MD Room, providers can track signed charts, monitor pending reviews, and respond to requests for missing information. In addition, audit trails record chart activity, helping practices track documentation changes and review who made them.
Telehealth
This feature allows practices to conduct virtual consultations, follow-up visits, and patient assessments within the EMR. Providers can document visits in real time, collect payments, send ePrescriptions, use AI-powered note assistance, and complete digital patient intake in one place. Telehealth also supports virtual appointment scheduling, audio transcription stored in encounter notes, predictive chart notes, and integrated EPCS and non-EPCS ePrescribing.
Pros And Cons of Aesthetic Record
Pros
Reduces paperwork with digital consent forms and signatures
Helps keep payment and financial information accurate
Shows the next available appointment time without needing to search
Cons
Service and inventory setup can be time-consuming
Frequent time-outs and app crashes can slow daily work
Aesthetic Record Pricing
Essentials | Accelerator | Enterprise |
|---|---|---|
$15 per user per month + $399 Startup & Onboarding Investment | $19 per user per month + $399 Startup & Onboarding Investment | Custom Pricing |
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|
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Disclaimer: The pricing details were last updated on Sep 29, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Aesthetic Record Reviews
Total 15 reviews
2.7
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars20%
3
Stars7%
2
Stars13%
1
Stars40%
Share your experience
Medical Practice, 1-10 employees
“help desk to the rescue”
Pros
Overall the app is pretty user friendly. Generally I can use it without too much trouble. That said I wish I could open my admin schedule directly from the app which would be really helpful.
Cons
A few things bother me about the app that feel like small but constant annoyances. For instance, discounts are difficult to apply as they usually require planning ahead rather than being quick to add on the fly. The calendar behavior is inconsistent too as sometimes it slides up and down, and other times I have to swipe left and right to find future dates, which throws me off. When I'm booking a client before they leave my room, I cannot view the rest of my day, so I can't properly arrange appointments without jumping to that day's calendar view. Also the categories offered don't match most of my questions, so I often end up marking something as an emergency even when it is not just to get a useful response. Lastly it is annoying that I must select the only provider every time when there's just one of us, I mean the app should default to that provider automatically.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Medical Practice, 1-10 employees
“Let's create awesomeness together”
Pros
I like that all my records are kept digitally. Access from both desktop and mobile is easy too. However I can only edit things easily from the desktop.
Cons
On my phone I do not have the same capabilities as on the desktop when it comes to setting up appointments at a different location, which is frustrating. Also my before and after photos seem to be swapped as the before shows as after and vice versa. Another problem is that the app won't let me book sessions in separate rooms for hands-free equipment, so workflow gets messed up. And in terms of support messaging, it would really help to have a single button to request a live person to respond because right now I have to navigate a bunch of hoops to get human help.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Medical Practice, 1-10 employees
“Aesthetic Record EMR sets the bar high”
Pros
For my medical aesthetic practice, Aesthetic Record has been a great pick. The learning curve waas easy to manage thanks to the best resources and it really alignes patient management within a HIPAA-compliant EMR. It also delivers strong value for the price. I personally recommend it as a reliable, all-in-one system that handles secure billing and payments while supporting high-quality clinical work and helping my practice grow.
Cons
My only complaint is that the Essentials User Package feels a bit limited. I mean it would be great if it included more features up front. Also I am noticing quite a few add-on charges for upgrades, which can add up and make customization more expensive than I expected.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Frequently Asked Questions
Does Aesthetic Record have an app?
Yes, Aesthetic Record offers mobile apps for providers and community members, including the Aesthetic Record EMR app and the Aesthetic Record Community app.
Is there a free trial for Aesthetic Record?
Yes, Aesthetic Record offers a 14-day free trial, allowing practices to try the platform before choosing a paid subscription.
Is Aesthetic Record an EMR?
Yes, Aesthetic Record is an EMR solution built for medical spas, aesthetic clinics, and dermatology practices.
How can users add a procedure in Aesthetic Record?
To add a cosmetic procedure, open the Provider App and access the relevant patient profile. Select the option to create a cosmetic procedure, enter the required procedure details, and save the record. The procedure will then be added to the patient's treatment record.
What data can users access with Aesthetic Record?
Aesthetic Record provides access to patient, clinical, financial, and operational data. Its reporting tools can help practices review information such as patient activity, treatment records, revenue, sales, and other business performance metrics.