Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 8 users reviews
4.3
Rating Distribution
Positive
88%
Neutral
0%
Negative
13%
Starting Price
$2.95
per advance
Tapcheck Specifications
- Employee Self-Service Portal
- Payroll Integration
- Integration With Payroll Systems
- Mobile App
Tapcheck Features
No-Code Integration
It offers an easy, API-driven setup that connects Tapcheck to an employer's existing infrastructure without requiring software programming or code rewrites. Businesses can launch the on-demand pay program instantly via the ADP Marketplace or other platforms with zero maintenance and no change to existing workflows.
Automatically Calculated Net Pay
The software has a proprietary earned wage engine that factors in real-time hours worked, taxes, and withholdings to update balances with precise net accuracy. That prevents employees from over-advancing beyond what they have safely earned, protecting the employer’s payroll team from corrections and overdraft errors.
On-Demand Pay/Early Paycheck Access
Tapcheck gives employees the opportunity to access their earned wages at any time, getting up to 70% of it paid prior to the payday date. It makes it immediately possible for employees to deal with unexpected bills without taking a payday loan with high-interest rates or using credit cards.
Tapcheck Mastercard/Free Tapcheck Mastercard®
The platform offers a specialized payroll debit card that allows employees to route their early pay transfers instantly at a reduced transaction fee. Company's unbanked and underbanked employees can get a secure method to store earnings, and can complete everyday purchases, pay bills online, and withdraw physical cash fee-free at MoneyPass ATMs.
Discounted Gift Cards Via Prizeout
It also allows workers to turn their earned salary directly into digital store gift cards from many of the most recognized brands like Walmart and Amazon. This enables clients to get a bonus of up to 20% to spend on their daily purchases without paying any transfer fees for early access to their earned amount.
Pros And Cons of Tapcheck
Pros
Convenient access to earned wages before payday
Reliable and consistent fund transfers
Responsive customer support for questions
Fast transfer times, often within hours
Helpful during unexpected financial situations
Cons
Some users experience delays with fund availability
App can be confusing for first-time users
Transfer fees add up with frequent use
Tapcheck Reviews
Total 8 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars13%
Share your experience
Anonymous
Employee Health, 1-10 employees
Less than 6 months
“0/10”
Pros
Nothing I’m annoyed my job switched over to Tapcheck it’s horrible never update hours, only help is “escalating a ticket” I’m sure i have 20 escalated tickets by now
Cons
I am extremely disappointed with Tapcheck’s customer service and lack of resolution. My hours have repeatedly not been updated correctly, which directly affects my access to my earned wages. I have submitted over 20 support tickets and each time I’m told my issue will be “expedited,” yet nothing is actually resolved. Calling the support number has not helped, and there is no clear escalation process or accountability. It feels like I am being given the same response over and over without any real action being taken. For a service that deals with people’s earned income, accuracy and timely support should be a priority. Based on my experience, Tapcheck has failed in both areas. I hope they improve their communication and actually follow through on resolving customer issues.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Kate Y.
Human Resources, 51-100 employees
“An excellent employee benefit”
Pros
Tapcheck offers great value for our employees, giving them easy access to daily pay, emergency funds or even extra cash. The simplicity of the app makes it easy for them to get funds when they need them the most, with only a minimal fee involved. I appreciate the automation of it from notifying new hires about their options to the seamless payroll process that handles deductions. The employer portal is userfriendly and the marketing materials provided make it easy to promote. My customer relations manager is outstanding. He's always quick to respond, solves any issues within 24 to 48 hours and assists me whenever I need help.
Cons
There is no customer service contact number. Employees would rather have a phone line to reach customer support instead of just chat as they don't want to wait for responses when issues come up with their Tapcheck account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Keila C.
Human Resources, 51-100 employees
“Company that truly values people and understands their needs”
Pros
Tapcheck has been a huge help to our employees specially in bridging their daily financial needs. Our account manager, has been exceptional with her communication and quick response times, offering solutions within 24 hours. His service sets the bar high.
Cons
It would be great to have a customer service phone number instead of just a chat option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
What language does Tapcheck support?
Tapcheck offers support in the English language.
Who are the typical users of Tapcheck?
Typical users of Tapcheck include employers with hourly or shift-based workforces, such as retail, hospitality, healthcare, and staffing industries.
Does Tapcheck offer an API?
Yes, the software has an API.
What level of support does Tapcheck offer?
Tapcheck offers support through phone, email, and an online help center.
What types of pricing plans does Tapcheck offer?
Tapcheck is completely free for employers, while employees pay a small, flat transaction fee starting at $2.95/advance. Contact us for a custom Tapcheck price to determine the exact transfer fees for your workforce.
Does Tapcheck have a mobile app?
Yes, Tapcheck offers a mobile app available on both the App Store and Google Play.
What other apps does Tapcheck integrate with?
The platform offers integration with payroll and timekeeping systems, including Paycor, Paychex, UKG, Workday, QuickBooks, and ADP.