Waystar offers end-to-end revenue cycle management, simplifying workflows across finance, billing, and payments. While the platform's extensive range of features may present a learning curve for new users, its comprehensive suite of tools is designed to enhance financial performance, reduce administrative burdens, and improve the overall patient experience.

Waystar Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

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What Is Waystar?

Overview

Waystar is a cloud-based healthcare revenue cycle management platform that offers end-to-end solutions to simplify revenue cycle workflows. By leveraging advanced analytics, automation, and real-time data insights, it helps healthcare providers optimize billing processes, manage claims more efficiently, and ensure compliance with industry regulations. Committed to transforming the healthcare financial landscape, Waystar empowers its clients to focus on delivering high-quality patient care while achieving greater financial stability and operational efficiency.

What Is Waystar Best For?

Waystar stands out with its single-platform approach. Unlike other point solutions, it offers all revenue cycle capabilities in a unified solution, bringing together financial clearance, billing, coding, and payment functions. This allows providers to have end-to-end visibility and control of the revenue cycle on one dashboard.

Waystar Pricing

Waystar’s cost is based on a customer’s needs and requirements. Get in touch with us to discuss Waystar pricing plans.

Waystar Integrations

The software integrates with the following third-party software:

How Does Waystar Work?

Here’s how to get started with the software after its successful installation:

  • Log in to the Waystar centralized dashboard
  • Configure system users and permissions for security and access control
  • Streamline your financial clearance workflow by conducting thorough eligibility checks
  • Setup charge integrity rules to capture complete and accurate charges
  • Define billing rules and authorized billing codes libraries
  • Facilitate seamless data exchange by integrating with external partners and systems
The Waystar demo takes you through these steps in more detail.

Who Is Waystar For?

The software is suitable for the following healthcare settings:

  • Ambulatory Surgery Centers
  • Clinical laboratories
  • FQHC
  • Home health + hospice

Is Waystar Right For You?

Is your billing department drowning in manual tasks?

Waystar could be the lifejacket your revenue cycle needs to stay afloat. With built-in automation and intelligence, mundane tasks are taken off users' plates so they can focus on strategic duties. Complex workflows run seamlessly in the background with minimal oversight.

Data security and compliance are a top priority at Waystar. The platform meets industry standards with bank-grade encryption, role-based access and detailed audit trails. Regular third-party assessments ensure information is protected.

Still unsure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision. 

Waystar Features

Waystar's financial clearance module simplifies the front end of the revenue cycle. It offers real-time eligibility verification, automated prior authorization tracking, and patient estimation tools. Providers can offer instant price transparency to patients. The system reduces claim denials by verifying benefits upfront. It also flags outstanding balances for collection before a claim is filed.

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The revenue capture feature ensures complete and accurate charge capture. It validates charges against billing guidelines to avoid revenue leakage. The system detects unbilled services using analytics and highlights them for coding. Revenue capture reduces manual efforts with claims scrubbing and billing intelligence.

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Waystar's claim manager simplifies claim submission processes. It offers features like automated claim monitoring and attachment management. The system tracks Medicare, Medicaid, and commercial claim workflows. Automated alerts notify users about rejected or pending claims. Claim management improves turnaround time, compliance, and overall reimbursements.

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The payment management module streamlines payment posting, ERA reconciliation, and deposit management. It interfaces with multiple payer portals for Electronic Funds Transfers. Users can configure rules-based posting of payments and EOBs. The system calculates contractual adjustments and timely filing deadlines. Agencies can leverage self-service portals to pay invoices online.

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Powerful reporting tools offer critical business intelligence. Users access role-based customizable dashboards and reports. They can filter data to spot problems and take prompt action. Standard templates alongside ad-hoc reporting capabilities improve decision-making. Managers can track KPIs, compare performance, and devise strategies with easily understood visuals.

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Pros and Cons of Waystar

Pros

  • Single platform for end-to-end revenue cycle
  • Robust automation and real-time visibility
  • Improves payment posting, cash flow, and productivity

Cons

  • Implementation support may be needed initially
  • It can have a steep learning curve

Waystar Reviews

Overall Rating

4.3

15 Review(s)

Rating Distribution

5

star

(10)

4

star

(3)

3

star

2

star

(1)

1

star

(1)

February 2024

Fake Integration and Cheat on Bills

David

Hospital & Health Care

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

Pros

I have no positive feedback t share, I dislike it as they misled in their advertising.

Cons

We chose this service based on its advertised integration with another clinical software we use for billing. However, the actual integration has been problematic. Despite using their software for less than two months at a monthly cost under $1000, we were shocked to see an additional charge of $15,000 on our bill. So I would say test thoroughly before transitioning to their software.

November 2023

Waystar is the Way to Go

Renee

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Tracking claims and errors for correction is good. Also navigating the site and pages is easy.

Cons

I cannot pinpoint anything I dislike as everything operates smoothly.

June 2023

Waystar works

Angela

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It is a great program that integrates with our complex operating system, facilitating easy claims processing, monitoring and corrections or resubmissions as necessary.

Cons

In general, we are satisfied with Waystar it is cost-effective and integrates well with our billing program Allscripts. The only downside is that not all payors are covered, necessitating a second system for insurance verification or claims submissions at times.

Frequently Asked Questions

Waystar provides expert implementation and continuous support, with a dedicated client services team readily available to assist.