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Overview

Cliniko software, a cloud-based solution for healthcare clinics, streamlines day-to-day workflows. Manage schedules, treatment records, and invoices efficiently. Explore telehealth for seamless remote care sessions. Navigate a user-friendly dashboard to automate your operations and enhance patient care. Explore Cliniko today!

Cliniko Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

Cliniko Features

Booking And Scheduling

The software offers a robust appointment calendar tool to streamline the patient scheduling process. Users can gain a comprehensive overview of their appointments and can offer online booking services for convenient scheduling through the website. It also provides SMS and email reminders to reduce no-shows.

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Telehealth

This feature empowers providers to conduct video consultations and offer remote patient care, regardless of their location. It allows them to arrange virtual appointments or group sessions to connect with their patients, discuss treatment plans, and provide guidance. Moreover, clinicians can send SMS messages for appointment reminders or updates.

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Finance Management

The software efficiently handles invoices, payments, expenses, and taxes. It synchronizes financial data with client profiles, stored communications, and appointment history. Users can also generate and track invoices, record payments, and manage expenses accurately.

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Customizable Notes

Cliniko’s practice management software enables users to tailor treatment notes using personalized templates. This customization streamlines the documentation process, allowing clinicians to efficiently capture essential information in a format that aligns with their unique workflow and preferences.

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Reporting And Tracking

The software provides access to detailed performance reports to track and record a clinic's performance over time. Users can access key metrics, identify potential areas for improvement, and generate comprehensive reports that provide visibility into patient outcomes, appointment statistics, and financial performance.

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Pros And Cons of Cliniko

Pros

  • User-friendly interface

  • Offers online chat support

  • Supports online bookings for appointments

  • Provides SMS reminder to reduce no-shows

  • Great customer support

Cons

  • Initial setup complexity, according to some Cliniko reviews

  • Steep learning curve for new clinicians

Cliniko Reviews

Total 16 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

0%

3

Stars

0%

2

Stars

6%

1

Stars

6%

Share your experience

R

rob

General Practice, 1-10 employees

More than a year

2.0
February 2025

“The software is lacking a lot”

Pros

general stuff is ok.

Cons

emails not delivered to clients, cant customise important things, cant do clients mass data upload to via excel to update existing records - it will create duplicates !! inventory is very limited... and more!

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

3

Functionality

2

G

Ge

Mental Health Care, 1-10 employees

1.0
January 2023

“Software that has so many glitches”

Pros

I used to like the online booking feature, but unfortunately the software has glitches that make it unreliable for a reliable business.

Cons

The platform sends emails and gives feedback that the emails have been sent, but in reality, some emails are never delivered, and our users are not notified about it. This lack of trustworthiness in the software and the slow support response to the issue is a major drawback.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

J

Jen

Medical Practice, 11-50 employees

5.0
January 2023

“Makes my job easy and less tedious”

Pros

I'm really happy and very much satisfied with Cliniko software as it is fairly easy to use. What I love the most is how simple it makes booking patient appointments and processing payments. A few clicks, and it's done. Overall it saves my time and really boosts efficiency.

Cons

There are no downsides to this software. All of its features are highly useful and user-friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

What level of support does Cliniko software offer?

Cliniko software offers various support options, including help guides, email and chat support, and community forums.

Who are the typical users of Cliniko software?

The typical users of Cliniko software include speech pathologists, physiotherapists, psychologists, and Nutritionists.

What languages does Cliniko support?

Cliniko supports the English language.

Does Cliniko support mobile devices?

Yes, Cliniko supports Android and iOS mobile devices.

Does Cliniko software have an app?

No, the software does not have any dedicated app.

How much does Cliniko software cost?

Cliniko’s pricing is tiered by practice size: for one practitioner it’s $45/month, for 2–5 practitioners it’s $95/month, 6–8 practitioners is $145/month, 9–12 practitioners is $195/month, 13–25 practitioners is $295/month, and 26–200 practitioners is $395/month. Request a personalized Cliniko cost quote according to your requirements.