Last Updated
Overview
Cliniko software, a cloud-based solution for healthcare clinics, streamlines day-to-day workflows. Manage schedules, treatment records, and invoices efficiently. Explore telehealth for seamless remote care sessions. Navigate a user-friendly dashboard to automate your operations and enhance patient care. Explore Cliniko today!
Overall Rating
Based on 16 users reviews
4.6
Rating Distribution
Positive
88%
Neutral
6%
Negative
6%
Starting Price
Custom
Cliniko Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Cliniko?
Cliniko is a cloud-based practice management software designed for healthcare clinics and allied health practitioners.
The platform provides a centralized solution for managing schedules, treatment records, invoices, payments, and other administrative tasks.
This enables clinicians to efficiently run their practices while focusing on delivering exceptional patient care.
What Is Cliniko Software Best Known For?
Cliniko software is widely recognized for its user-friendly interface, which streamlines the navigation and utilization of its extensive range of features. The software's intuitive design offers healthcare professionals a seamless experience, empowering them to prioritize the delivery of high-quality patient care.
How Much Does Cliniko Cost?
The pricing for Cliniko, a cloud-based practice management platform, ranges from roughly $45 to $395/month, depending on clinic size and number of practitioners. All subscriptions give you the full feature set, unlimited users and locations, and 24/7 monitoring and support.
- 1 practitioner: $45/month
- 2–5 practitioners: $95/month
- 6–8 practitioners: $145/month
- 9–12 practitioners: $195/month
- 13–25 practitioners: $295/month
- 26–200 practitioners: $395/month
Cliniko does not charge for data migration from many other systems. This service is free, helping reduce upfront costs.
However, practices may still consider internal or third-party costs for:
- Staff Training: $500–$3,000 worth of payroll cost (setup, training, template building adds hours)
- Workflow Setup And Process Alignment: $500–$1,500 (mapping your bookings, intake forms, and templates)
- Data Migration Cleanup: $300–$1,000
Additional Expenses Outside Base Subscription, include:
- SMS Messaging (10¢ per message)
- Third-Party Integration Fees - $300–$2,400/yr
- If your practice uses integrated payment processing, expect 2.4%–3.5% per transaction on payments taken through those gateways
- Local sales tax or VAT applies based on your region
Users consistently report excellent value for money given the comprehensive functionality included at each price tier. However, some practitioners say SMS costs can add non‑trivial monthly expenses, especially for high‑volume reminders.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Cliniko Software Integrations
Cliniko integrates with several third-party applications, including:
How Does Cliniko Software Work?
Here's how you can navigate the software’s dashboard and make use of its features:
- Log in using your credentials and access the dashboard
- Set up practice profile and configure system settings as per your needs
- Import patient data, including demographics and medical history, for comprehensive records
- Schedule appointments and manage calendar for efficient time management
- Use customizable templates to document patient evaluations and treatment plans
- Access reporting and analytics for practice performance and patient outcomes
- Utilize telehealth for virtual consultations and online therapy sessions
- Maintain secure communication and appointment scheduling with a patient portal
Who Is Cliniko Software For?
Cliniko's practice management system is suitable for clinics and allied health practices of all sizes. The software is typically used by:
- Allied healthcare professionals
- Speech pathologists
- Physiotherapists
- Psychologists
- Nutritionists
Is Cliniko Software Right For You?
If you're looking to enhance patient care and streamline practice management in your clinic, choosing Cliniko software might be the ideal decision for achieving your goals. As a leading practice management software with positive user feedback and glowing reviews, it provides a comprehensive solution for healthcare organizations.
Cliniko offers exceptional features that improve practice efficiency and patient care. It also prioritizes data confidentiality and security, complying with HIPAA and maintaining ONC certification. Furthermore, its scalability makes it suitable for practices of all sizes, from small clinics to large enterprises.
Still unsure if Cliniko software is the right choice for you? Contact us at (661) 384-7070, and we will help you address your concerns.
Cliniko Features
Booking And Scheduling
The software offers a robust appointment calendar tool to streamline the patient scheduling process. Users can gain a comprehensive overview of their appointments and can offer online booking services for convenient scheduling through the website. It also provides SMS and email reminders to reduce no-shows.
Telehealth
This feature empowers providers to conduct video consultations and offer remote patient care, regardless of their location. It allows them to arrange virtual appointments or group sessions to connect with their patients, discuss treatment plans, and provide guidance. Moreover, clinicians can send SMS messages for appointment reminders or updates.
Finance Management
The software efficiently handles invoices, payments, expenses, and taxes. It synchronizes financial data with client profiles, stored communications, and appointment history. Users can also generate and track invoices, record payments, and manage expenses accurately.
Customizable Notes
Cliniko’s practice management software enables users to tailor treatment notes using personalized templates. This customization streamlines the documentation process, allowing clinicians to efficiently capture essential information in a format that aligns with their unique workflow and preferences.
Reporting And Tracking
The software provides access to detailed performance reports to track and record a clinic's performance over time. Users can access key metrics, identify potential areas for improvement, and generate comprehensive reports that provide visibility into patient outcomes, appointment statistics, and financial performance.
Pros And Cons of Cliniko
Pros
User-friendly interface
Offers online chat support
Supports online bookings for appointments
Provides SMS reminder to reduce no-shows
Great customer support
Cons
Initial setup complexity, according to some Cliniko reviews
Steep learning curve for new clinicians
Cliniko Reviews
Total 16 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars0%
3
Stars0%
2
Stars6%
1
Stars6%
Share your experience
clinic, 1-10 employees
More than a year
“The software is lacking a lot”
Pros
general stuff is ok.
Cons
emails not delivered to clients, cant customise important things, cant do clients mass data upload to via excel to update existing records - it will create duplicates !! inventory is very limited... and more!
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
3
Functionality
2
Mental Health Care, 1-10 employees
“Software that has so many glitches”
Pros
I used to like the online booking feature, but unfortunately the software has glitches that make it unreliable for a reliable business.
Cons
The platform sends emails and gives feedback that the emails have been sent, but in reality, some emails are never delivered, and our users are not notified about it. This lack of trustworthiness in the software and the slow support response to the issue is a major drawback.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Medical Practice, 11-50 employees
“Makes my job easy and less tedious”
Pros
I'm really happy and very much satisfied with Cliniko software as it is fairly easy to use. What I love the most is how simple it makes booking patient appointments and processing payments. A few clicks, and it's done. Overall it saves my time and really boosts efficiency.
Cons
There are no downsides to this software. All of its features are highly useful and user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
What level of support does Cliniko software offer?
Cliniko software offers various support options, including help guides, email and chat support, and community forums.
Who are the typical users of Cliniko software?
The typical users of Cliniko software include speech pathologists, physiotherapists, psychologists, and Nutritionists.
What languages does Cliniko support?
Cliniko supports the English language.
Does Cliniko support mobile devices?
Yes, Cliniko supports Android and iOS mobile devices.
Does Cliniko software have an app?
No, the software does not have any dedicated app.
How much does Cliniko software cost?
Cliniko’s pricing is tiered by practice size: for one practitioner it’s $45/month, for 2–5 practitioners it’s $95/month, 6–8 practitioners is $145/month, 9–12 practitioners is $195/month, 13–25 practitioners is $295/month, and 26–200 practitioners is $395/month. Request a personalized Cliniko cost quote according to your requirements.
