RevenueWell

RevenueWell features the AI Receptionist tool that handles patient calls around the clock, including after-hours requests, and can book or reschedule appointments. It allows practices to set approval rules for scheduling, while the software routes any unsupported requests back to the staff. The tool also collects missing patient details before visits and connects with the practice management system to help front-desk teams handle fewer routine calls.

RevenueWell software lets dental practices send digital intake packets before appointments. It helps patients complete forms before they even reach the clinic. These submitted forms sync directly with the system. Additionally, the system allows multi-location practices to use shared forms across clinics to reduce duplicate setup.

The platform captures insurance cards through appointment forms to allow staff to extract coverage details before the patients visit the clinic. It lets users verify patients' eligibility through EDI and, when needed, payer portals, with checks running before appointments. The resulting report syncs with the software and covers 800+ dental procedure codes to help staff prepare clear cost estimates and resolve any coverage issues before patients arrive.

This functionality lets dental practices customize when and how appointment reminders reach patients, based on factors such as language preference and who in the family should receive them. From there, confirmations update the practice management system automatically to keep schedules updated. In case of any cancellations, the platform's ASAP list contacts patients who can visit the clinic at earlier times. The software also allows users to track no-show rates to monitor scheduling patterns.

The system allows dental practices to manage patient communication from appointment booking through follow-up care. It lets patients book online and receive appointment messages, while RevenueWell's automated recall contacts those who are due for hygiene visits. Additionally, the platform's reactivation campaigns reach patients who have been away longer, and its treatment-plan follow-ups keep recommended care on their radar.