Last Updated Oct 27, 2025

Key Takeaways

Generated from the text of customer reviews

MyClientsPlus is a practice management and EHR platform used by therapists, counselors, and administrative teams to manage billing, scheduling, and documentation. Users value its ease of use and billing workflows, but report limited integrations and an outdated interface.

Our Verdict

MyClientsPlus is a practical option for solo therapists and small to mid-sized behavioral health practices seeking affordable billing and documentation management. Its pricing suits budget-conscious users and delivers steady value for everyday operations. While not ideal for complex setups, it remains a dependable choice for streamlined private practice management.

Overall Rating

Based on 20 users reviews

3.6

Rating Distribution

Positive

55%

Neutral

45%

Negative

0%

Starting Price
$29

/provider/month

What Is MyClientsPlus Software?

MyClientsPlus software, a product of Ensora Health, is a practice management solution designed for mental health providers. The cloud-based solution efficiently streamlines electronic billing, patient data management, and overall practice organization. It offers a user-friendly interface and a suite of features such as a client portal, therapy notes, telehealth, billing and filing claims, documentation, and reporting capabilities.

What Is MyClientsPlus Best For?

Its standout advantage is simplifying payment posting through automatic Electronic Remittance Advice (ERA). It allows insurance payments and adjustments to be automatically matched to the correct claims, which reduces manual errors, and data entries. By streamlining reimbursement workflows, the platform helps therapists get paid faster and maintain accurate financial records.

How Much Does MyClientsPlus Cost?

The vendor offers a basic price plan, starting at $19.95/month/provider and a free 30-day trial.

Request a personalized MyClientsPlus pricing quote for your business today!

Disclaimer: The pricing is subject to change.

MyClientsPlus Integrations

The software integrates with the following platforms:

  • Office Ally Practice Mate
  • Jituzu
  • Wiley Practice Planners

How Does MyClientsPlus Work?

Log in to your account with your credentials and follow the steps below to get started:

  • Add your clients' information into the system, including personal details, insurance, and contact information
  • Explore the client portal to engage with clients, schedule appointments, and send and receive messages securely
  • Use the electronic billing feature to create and send invoices to clients or insurance providers
  • Start keeping electronic health records (EHR) by recording session notes and patient progress
  • Manage secondary insurance and co-pays efficiently to streamline financial aspects of your practice
  • Utilize therapy notes to maintain comprehensive records of each session, ensuring thorough documentation
Schedule a free MyClientsPlus demo to explore the software’s functionality in detail.

Who Is MyClientsPlus For?

The software is suitable for mental health organizations of all sizes. It can be used by:

  • Solo practitioners
  • Large enterprises
  • Therapists
  • Counselors
  • Behavioral health clinics
  • Psychologists

MyClientsPlus Use Cases

Based on our analysis of user reviews and current capabilities, we have identified several scenarios where this software is a strong fit for behavioral health and therapy practices:

     1. New And Growing Private Practices

This practice management software is well-suited for solo practitioners and small behavioral health offices setting up digital operations for the first time. The intuitive interface and short training period make onboarding quick, even for teams with limited technical experience. Users often highlight that setup and documentation workflows are easy to adopt without external IT support.

      2. Multi-Therapist Clinics Managing Centralized Billing

Clinics with multiple counselors or therapists use this software to keep billing, scheduling, and records under one system. Centralized access helps administrators manage insurance claims and payments for several providers without confusion or redundancy. This setup ensures consistency across sessions and simplifies billing audits.

       3. Organizations Requiring Integrated Scheduling And Documentation

Community centers and group practices often rely on MyClientsPlus to coordinate appointments, notes, and reports in one place. Having client data, session documentation, and schedules under a unified system reduces the chance of administrative errors and missed follow-ups, improving operational consistency.

       4. Budget-Conscious Behavioral Health Practices

With its competitive per-user pricing, MyClientsPlus software appeals to smaller mental health or counseling organizations seeking cost-effective management tools. It provides essential practice management functions without requiring expensive add-ons, making it a practical choice for those balancing performance with affordability.

        5 .Practices Prioritizing Client Progress Tracking

Therapists and case managers in long-term care or counseling environments benefit from the software’s structured documentation process. It supports continuous progress tracking, helping clinicians stay aligned on treatment outcomes over multiple sessions. Users highlight that it’s easy to maintain consistent records and measure client improvement over time.

MyClientsPlus User Sentiments

Most Positive Sentiments

Least Positive Sentiments

Ease of Use

  • 50% were Positive
  • 10% were Negative
  • 40% were Neutral

Users frequently note that MyClientsPlus is intuitive and easy to navigate, reducing the learning curve for new staff.

A user said, ‘The software/website has been easy to use.’

Limited Integrations

  • 10% were Positive
  • 40% were Negative
  • 50% were Neutral/Mixed

Some users report that MyClientsPlus is primarily billing-oriented and lacks extensive integration with EHRs or advanced modules.

Strong Billing & Claims Workflow

  • 35% were Positive
  • 15% were Negative
  • 50% were Neutral

Many reviewers highlight that the billing portion aligns well with mental health practice needs, making claims submission smoother.

Limited Customization

  • 10% were Positive
  • 25% were Negative
  • 65% were Neutral/Mixed

While users appreciate the simplicity of the platform, some wish for more flexibility in customizing reports and templates. They find the existing reporting options basic and sometimes not detailed enough for complex billing or analytics.

Responsive Customer Support 

  • 30% were Positive
  • 20% were Negative
  • 50% were Neutral

Several users commend prompt and helpful support, especially during onboarding and troubleshooting.

Update Frequency

  • 5% were Positive
  • 15% were Negative
  • 80% were Neutral/Mixed

A few long-term users express concerns about infrequent product updates and want to see more feature enhancements. 

Is MyClientsPlus Software Right For You?

Are you searching for a practice management solution that empowers your mental health practice? MyClientsPlus is the right choice. It places a strong emphasis on security and scalability to cater to the varied requirements of healthcare providers.

The software offers both practice management and EHR functionalities that have so many benefits, such as reducing financial and administrative burdens. The software is scalable and suitable for all sizes of organizations.

Still unsure whether MyClientsPlus fits the needs of your practice? Go through MyClientsPlus reviews. Contact us at (661) 384-7070, and we will help you make an informed choice.

Pros And Cons of MyClientsPlus Software

Pros

  • Provides easy access to client records

  • Responsive customer support with well-informed representatives

  • Offers e-signatures to lock notes

  • Patient portal facilitates secure messaging between clients and providers

  • Ease of tracking information for client payments

Cons

  • Customization complexity for some advanced features

  • Bug fixes required to avoid frequent lags

  • The billing module could be improved

Frequently Asked Questions

The vendor offers flexible pricing options that vary based on the number of active clients. Request a personalized quote now!

Primary features include a patient portal, scheduling, reporting, billing, telehealth, e-prescribing, notes, and secure messaging.

MyClientsPlus provides support via live chat, email, and phone.

Yes, it is cloud-based.

Yes, it offers a fully integrated claims submission option for primary and secondary insurance.

The software is specifically designed for mental and behavioral health practices of all sizes.

The software supports the English language only.

The software does not offer a mobile app.

MyClientsPlus price for the Basic plan starts at $19.95/month/provider. Get in touch for customized MyClientsPlus cost estimate.

No, it is not free. The EHR software offers transparent pricing plans.

The software integrates with various third-party applications and tools, which include Office Ally, Waystar, Zirmed, and Wiley Practice Planners.

No, it does not offer an API.