Last Updated
Overview
TruBridge is a healthcare solutions provider offering comprehensive platforms to support revenue cycle and operational processes. Their approach focuses on personalized solutions, leveraging data-driven insights and experience to address each client's unique needs. Read how TruBridge enhances patient satisfaction and financial outcomes for healthcare providers of all sizes today!
TruBridge Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
TruBridge Features
Contract Management
This feature helps staff ensure that claims receive proper reimbursement and that less time is spent on audits. This feature can help healthcare organizations address the problem of underpaid claims and improve their revenue collection.
Revenue Cycle Management (RCM)
TruBridge's RCM solutions optimize billing, claims management, reimbursement, and financial reporting, simplifying coding processes for accurate documentation. Key features include streamlined billing and invoicing, automated claims management ensuring a high clean claim rate, contract management for improved reimbursement monitoring, denial management to eliminate root causes, patient access for streamlined provider tasks, and revenue analysis for swift financial audits and issue resolution.
Data-Driven Insights
This feature can help healthcare organizations make informed decisions based on data, which can lead to improved operational efficiency and financial health. If your medical practice favors quantitative analysis and evidence-based decision-making, leveraging data-driven insights can significantly enhance your strategic planning and performance optimization efforts.
Electronic Health Record (EHR)
TruBridge’s Electronic Health Record (EHR) consolidates clinical documentation and patient records, enhancing care delivery through intuitive dashboards, cutting-edge technology, and support for value-based care models. It improves efficiency with reduced charting and triage times, streamlines patient access, and offers revenue analysis for financial audits and issue resolution. Additionally, it includes features like automated secondary billing, electronic document submission, custom claim edits, reporting, and single sign-on capabilities.
Performance Dashboards
TruBridge provides performance dashboards that allow healthcare organizations to view analytics and business insights. This feature can help healthcare organizations monitor their performance and make data-driven decisions.
Pros And Cons of TruBridge
Pros
Personalized solutions tailored to individual healthcare organizations
Maximizes point-of-service collections with Patient Liability Estimates
Performance dashboards provide analytics for informed decision-making
Cons
Advanced customization may lead to longer implementation timelines
Requires a thorough understanding of healthcare processes for optimal use
TruBridge Reviews
Total 17 reviews
2.8
All reviews are from verified customers
Rating Distribution
5
Stars12%
4
Stars24%
3
Stars24%
2
Stars18%
1
Stars24%
Share your experience
Margaret W.
Hospital & Health Care, 51-100 employees
Less than 6 months
“bad bad bad and bad”
Pros
I have not come across many positives so far. The only bright spot has been the trainers, who were extremely helpful and did everything they could given how terrible the system is.
Cons
Almost everything about it frustrates me. As it has a steep learning curve, is hard to operate, is not designed for long-term acute care documentation, some parts still run on DOS and the corporate reporting falls far short.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
8
Functionality
3
Michael R.
Hospital & Health Care, N/A employees
Less than 6 months
“very hard to use unfriendly interface”
Pros
One and only thing I really like is being able to have several patient charts open simultaneously which speeds up my workflow.
Cons
I found the system very hard to use because the interface isn't user friendly and it took me more than a month to feel confident using it for documentation. The application also frequently tries to reconnect to the server while I am working.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
3
Ian H.
Hospital & Health Care, N/A employees
More than a year
“Outstanding customer support but outdated”
Pros
I found their customer support outstanding. I suspect it's because they have handled so many inquiries that they have really refined the process. And even when I needed help after normal business hours, their response was quick and reliable.
Cons
The user interface feels extremely outdated almost like something from before the 2000s. Some of the backend configuration choices also conflict with what most IT admins would do instinctively. Also there is a steep learning curve but once you have done the setup steps a dozen or so times, it becomes far less of an issue.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Frequently Asked Questions
What level of support does TruBridge offer?
TruBridge offers support via phone, email, online resource section and a strong social media presence.
Who are the typical users of TruBridge?
TruBridge primarily serves the healthcare industry, providing revenue cycle management solutions to healthcare organizations of various sizes. Their typical customers include hospitals, clinics, and skilled nursing facilities.
What languages does TruBridge support?
TruBridge supports the English language.
Does TruBridge support mobile devices?
Yes, TruBridge supports mobile devices.
Does TruBridge have an app?
No, TruBridge does not have an app.
How much does TruBridge cost?
TruBridge cost breakdowns start at $500/month and are based on the tools an organization needs. Contact us for a personalized TruBridge pricing plan that best suits your needs.
What other apps does TruBridge integrate with?
The vendor has not disclosed information regarding specific third-party software integrations.
Does TruBridge offer an API?
There is no information about an API.