Eyefinity EHR Software

Eyefinity makes my job a whole lot easier!

Pros

Eyefinity provides fantastic features that allow for increased speed and efficiency. The documentation is pretty neat, which gives us an advantage when dealing with a third party. With built-in templates and tools, it has made assessing patients a breeze, and I enjoy completing routine exams graphically, which can then be swiftly translated into a paper. Because I dont have to ask about any previous meds theyve taken, any new patient who comes in can have a great experience here. I simply call the pharmacy and request a prescription history, which saves time and increases accuracy. Overall it has made my life easy.

Cons

Some UI aspects require enhancement, including documentation for newer technology such as OCT angiography and digital color vision exams. I would like to see a little more automation in patient data entering. As such these are only surface level suggestions that I would like to see being paid attention to, otherwise I dont have any hard complaints since it is a pretty complete package for me. Sometimes there are some technical issues connecting to the system, and sometimes the whole system is down due to some error and they do not inform you beforehand so it can be a little tricky to get around this issue.

Eyefinity makes my job a whole lot easier!

Pros

Eyefinity has excellent features that enable greater speed and efficiency. The documentation is highly professional, which gives us an advanced outlook when we have to interact with the third party. It has made examining patients very easy with built-in templates and tools, and I love conducting routine exams visually, which can then be translated into a document quickly. Any new patient who comes in can have an amazing experience here because I dont have to ask them about any previous medications theyve taken.I just reach out to the pharmacy and ask for a prescription history, which saves time and improves accuracy.

Cons

Some of the UI elements need improvement, which also includes documents for modern technologies like OCT angiography and digital color vision tests. When it comes to patient data entry, I would like to see a little more automation.

Excellent customer service and response.

Pros

Eyefinity is a great EHR system, but what makes it the best is its customer service and support. They are so dedicated to providing us the best possible solutions in the least amount of time. Im always updated on how my ticket is being handled and when itll be resolved (which usually takes a few hours). The UI is definitely better than our previous EHR system, and notes are grouped in an easy-to-review format. One thing that most other EHRs lack is a dedicated phone app, and most of them just rely on cloud-based access, which is not ideal. Eyefinity has an iPad kiosk function that is fantastic.

Cons

The system is prone to random crashes and bugs, so I have to reach out to the software support every other month. Thats actually where I noticed the quick response and efficiency of the team. Id like to have more control over software settings. And there are better ways to handle charting; Eyefinity makes it way too complicated for a newbie. When there are too many tabs for their server to handle, the software slows down. I wish there was an on-site version available as well.

Not satisfied with the level of service

Pros

The software is put together and designed specifically for eye clinics and ophthalmologists

Cons

Their service is sub par and we do not feel heard.

Great EHR with a lot of pros

Pros

Quick documentation and e-prescription makes it easier to use. It comes at an affordable price and they have made it with an eye clinic in mind so little customization needed.

Cons

The color vision testing feature needs some improvement.

Not perfect but functional

Pros

It is not as sophisticated as other solutions but gets the job done. The ipad version is very convenient for our staff.

Cons

The patient examination forms take a lot of time to fill.

Easy to make and prepare charts

Pros

The layout in this EHR is straightforward making it incredibly user-friendly. I appreciate the left sidebar summarizing the patient chart saving me from scrolling through multiple pages like with other software.

Cons

Remembering where the pharmacy and PCP tab is a recurring issue for me. It would be helpful if those were more accessible since they're frequently used.

Frustrating

Pros

The autofill and drawing options are great features...

Cons

The excessive number of tabs makes charting difficult and time-consuming. Customization options are lacking impacting efficiency negatively.

EHR

Pros

iPads can get overwhelming but way much better than computers

Cons

Time consuming when attempting to put in examinations.

5 stars

Pros

It is very easy to use and the video tutorials on the website are super helpful.

Cons

I need the settings to be more flexible so I can change it according to my settings.