Freshsales Software

Freshsales

Last Updated Oct 2, 2024

Overview

Freshsales promotes AI-powered sales campaigns, enabling access to high-quality leads. The platform is a pathway for seamless collaboration between sales and marketing teams, recording customer data into a unified CRM solution. It provides intuitive usability and enables easy integration with other systems, minimizing the learning curve.

Overall Rating

Based on 5 users reviews

4.2

Rating Distribution

Positive

80%

Neutral

20%

Negative

0%

startingPriceDollar iconstartingPriceS icon
Starting Price
$9

/user/month (annually)

Freshsales Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Freshsales?

Overview

Freshsales is a modern, unified CRM solution built by Freshworks. It is an easy-to-use, AI-powered CRM that helps you organize better, sell smarter, close deals faster, and scale stronger. Freshsales unifies teams and tools across your organization and helps you personalize customer conversations, boost conversions, and powers productivity.

Freshsales is currently being used by over 15,000 businesses in more than 80 countries worldwide, including famous brands such as Dyson, Best Western Hotels & Resorts, PharmEasy, and Klarna.

Freddy AI in Freshsales empowers your teams with smart insights to target the right leads, close more deals, and build lasting customer relationships. With advanced automation capabilities, sales teams can streamline processes, simplify selling, and accelerate revenue growth.

Its easy implementation processes require minimal training so that teams can get started in days. You can explore all Freshsales CRM features with a 21-day free trial and enjoy plans starting at just $9 monthly.

Freshsales Pricing

Freshsales offers a free edition and three paid editions. Growing businesses can transition from free to paid easily.

  • Growth Plan, costing $9/user/month
  • Pro Plan at $39/user/month
  • Enterprise Plan at $59/month
Get a custom quote on Freshsales pricing

Disclaimer: The pricing is subject to change.

Freshsales Integrations

The Freshsales suite has integrations with the following third-party applications:

If you're still uncertain whether Freshsales is the best fit for your requirements, contact us at (661) 384-7070, and we'll help you make a well-considered decision. Plus, you can set up a Watch Demo to delve deeper into its features.

Pros And Cons of Freshsales

Pros

  • Known for consistently rolling out updates and improvements

  • The support team is noted for their quick response times and effectiveness in resolving issues

  • The reporting tool helps users make quick decisions based on results

  • Users appreciate the addition of timeline view along with the intuitive interface

Cons

  • Limited integration modules according to some user reviews

  • Users express the desire to increase the limit of marketing emails per month

Freshsales Pricing

Growth Plan

For Startups and SMBs

eye

View Price

What's Included

  • Everything in Free plus:

  • Kanban View for Contacts, Accounts, and Deals

  • Contact Lifecycle Stages

  • Built-in Chat, Email, & Phone

  • Email Templates

  • Basic Workflows

  • Contextual Collaboration with Slack

  • Product Catalog

  • Curated Reports

  • Custom Fields

Pro Plan

For Growing And Mid-sized Businesses that require AI

eye

View Price

What's Included

  • Everything in Growth plus:

  • Contact Scoring by Freddy AI

  • Custom Sales Activities

  • Sales Sequence

  • Auto-assignment Rules

  • Account Hierarchy Multiple Sales Pipelines

  • Deal Insights by Freddy AI

  • Deal Insights by Freddy AI

  • Advanced Workflows

  • Bring Your Own Carrier (B.Y.O.C)

Enterprise Plan

For Mid To Large Sized Businesses

eye

View Price

What's Included

  • Everything in Pro plus:

  • Field-level Permissions

  • 10 Custom Modules

  • Forecasting Insights by Freddy AI

  • Audit Logs

  • Record Types

  • Extendable API rate limit

  • Deal Teams

Disclaimer: The pricing details were last updated on Sep 24, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Freshsales Reviews

Total 5 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

40%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Share your experience

P

Peter

Business Development Manager, 11-50 employees

5.0
October 2020

“The best of the best

Pros

Full marks to all its features. Extremely user-friendly software. I love it

Cons

The current version has everything. I am very satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

L

Luke

ActionVFX, 11-50 employees

3.0
August 2020

“It has a lot of customization options.

Pros

We were able to develop a lot of cool things because of its open API.

Cons

It is a little heavy to run on devices.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A

Arya

Indy Vine, 1-10 employees

4.0
July 2020

“Well mannered

Pros

Loved the customer support.

Cons

Glitched a few times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

View All 5 Reviews

Frequently Asked Questions

Yes, Freshsales offers an API.

Freshsales supports multiple languages, and some of the languages include English, Spanish, French, German, Portuguese, and more.

Freshsales integrates with a wide range of third-party applications. Some popular integrations include GSuite (Google workspace), Microsoft 365, Zapier, Mailchimp, Slack, QuickBooks, Zoom, and more.

Yes, Freshsales offers a mobile app available on both iOS and Android platforms.

Freshsales offers several pricing plans, including the Growth plan at $11/user/month, the Pro plan for $47/user/month, and the Enterprise plan for $71/user/month. Contact us today to get a personalized Freshsales pricing quote.

The typical users of Freshsales are small to medium-sized businesses (SMBs) and startups, but it also caters to larger enterprises. The platform is commonly used by sales teams, marketing teams, customer service departments, and business owners who need a comprehensive CRM solution to manage customer relationships and drive sales.

Freshsales offers various levels of support, including email support, phone support, live chat, and help center.

Popular Alternatives

Zoho CRM Software

12 review(s)

Zoho CRM Software

Read More
logo

5 review(s)

Simpliinspect

Read More
Reply Software

6 review(s)

Reply Software

Read More

Not sure if Freshsales is the right fit?