Freshsales

A product by Freshdeck, Freshsales is a cloud-based sales and CRM solution being used by over 15,000 businesses in more than 80 countries worldwide, including famous brands such as Dyson, Best Western Hotels & Resorts, Purdue University, and WallyPark . With its highly intuitive user interface and innovative feature set which comprises visual deal pipeline, built-in phone, email, activity capture, intelligent workflow automation, and AI-based lead scoring, Freshsales helps businesses across different industry verticals to manage their sales and interactions with existing and potential customers, in a hassle-free package.

Freshsales offers world-class CRM with full visibility on all stages of the sales process. As businesses grow, Freshsales makes it easier for users to sort and filter close dates, single out bestsellers, and make prompt changes for all actions. The drag-and-drop navigation enables users to customize follow-ups, analyze victories and failures, spot trends, or identify bottlenecks that bring performance down.

The solution offers full integration with Freshdesk, Google Calendar, and Segment event tracking.

Pricing: Freshsales offers a free edition and four paid editions. Growing businesses can transit from free to paid easily. The cheapest one is The Blossom Plan, costing $12/month, followed by the Garden Plan at $25/month, the Estate Plan at $49/month, and, the Forest Plan, designed specifically for enterprises at $79/month.

USP: Freshsales allows calls to be directly transferred to it without requiring any hardware or software installations for it. It enables users to auto-dial, create personalized welcoming messages, ID their callers, route calls, as well as track the performance of the reps on the receiving end of the calls.

Support: Support is offered via phone and online forums.

Product Advantages: The solution offers a 360 customer view with full details regarding prospects and existing customers, comprising conversations, touchpoints, appointments, and tasks.

Product Limitations: heavy database files take a long time in loading. No option for private labeling the lower levels.

Freshsales reviews

Overall Rating

5 Reviews

Excellent
40%
Good
40%
Average
20%
Poor
0%
Terrible
0%

The best of the best

October 2020

Peter

Business Development Manager

Pros:
Full marks to all its features. Extremely user-friendly software. I love it
Cons:
The current version has everything. I am very satisfied.

It has a lot of customization options.

August 2020

Luke

ActionVFX

Pros:
We were able to develop a lot of cool things because of its open API.
Cons:
It is a little heavy to run on devices.

Well mannered

July 2020

Arya

Indy Vine

Pros:
Loved the customer support.
Cons:
Glitched a few times.

I have no complaints

June 2020

Kyrstin

Sesh Technology Manufacturing

Pros:
I like that it integrates other software into it easily.
Cons:
I wish customer addresses were displayed on the homepage next to customer names.

It was so helpful.

May 2020

Ben

Marta Vine Ltd

Pros:
Their customer support has been amazing and just as responsive even during COVID.
Cons:
I hope to see more functions.

Call us at

(661) 384-7070

Call us at

(661) 384-7070