Last Updated

Key Takeaways

Generated from the text of customer reviews

Employee Navigator is a human resource and benefits administration platform used by HR teams, employers, and brokers. It is well suited to organizations managing employee benefits and enrollment. Users commonly value its ease of use, while some report on data-sync limitations. Recent updates include an expanded Employee Navigator integration with BambooHR.

Our Verdict

Employee Navigator is a practical option for organizations and brokers that manage recurring benefits administration. It fits teams that want a straightforward system for enrollment and connected HR workflows. Pricing is lauded for being worthy with regard to its outcome. Overall, we recommend it for businesses prioritizing benefits management and usability, provided their integration requirements match the available connections.

Employee Navigator Specifications

  • Employee Information Management
  • Employee Onboarding
  • Benefits Administration
  • Employee Self-Service Portal

Employee Navigator Features

ACA Reporting

Employee Navigator supports ACA reporting from a central dashboard. Users can track variable-hour employees, configure measurement periods, and import employee hours. The platform also helps prepare 1094-C and 1095-C forms using existing enrollment data, giving HR teams a more structured way to handle reporting and filing requirements.

See How It Works
New Hire Onboarding

The platform helps HR teams organize new hire onboarding with digital forms, task lists, and employee self-service. Users can assign tasks, collect signatures, and maintain an audit trail. New hires can also move from onboarding into benefits enrollment without switching to a separate system.

See How It Works
HR Management

Employee Navigator brings employee records, HR information, and routine workforce updates into one database. Employees can update personal details, request time off, and complete life event changes. Connected payroll providers, carriers, and TPAs can also receive supported updates, helping reduce repeated data entry across systems.

See How It Works
Benefits Administration

The software lets employers and brokers manage employee benefits online. Employees can review plan information, compare options, make elections, and access coverage details. Administrators can monitor enrollment activity and deadlines, while carrier connections help keep benefit data aligned across participating systems.

See How It Works
Integrated Payroll

Employee Navigator connects benefits administration with supported payroll systems, including ADP, Paycor, Paylocity, and UKG. Employee and benefit data can move between connected systems, reducing manual re-entry. Single sign-on can also give employees access to payroll and benefits information through a more connected workflow.

See How It Works

Pros And Cons of Employee Navigator

Pros

  • Centralizes employee files and HR records

  • Integrates with payroll systems such as ADP

  • Supports benefits enrollment and open enrollment

  • Makes employee benefit information easier to access

  • Helps reduce duplicate data entry across systems

Cons

  • Reporting can feel dated or limited

  • Some integrations still require manual data entry

  • Navigation can involve too many clicks

Employee Navigator Pricing

Enhanced

Enhanced Plus

Elite

Platinum

  • AI Plan Builds

  • Modern Carrier, TPA, & Payroll Integrations

  • New Hire & Open Enrollment

  • Life Events & Beneficiary Tracking

  • Benefit Allowances

  • Plan Comparison

  • Decision Support

  • Customizable Plan Libraries

  • Customizable Grouping Structures

  • Customizable Reports

  • Everything in Enhanced, plus:

  • Unlimited Employees

  • 834 EDI Feeds

  • Unlimited Companies

  • 3rd-Party Apps (iFrame)

  • Everything in Enhanced Plus, plus:

  • New Hire Onboarding

  • Enrollment Assistance Tool

  • PTO & Vacation Tracking

  • Recurring Task Management

  • AMS Integrations

  • Everything in Elite, plus:

  • Priority phone support

  • $0 PEPM for 834 EDI

Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Employee Navigator Reviews

Total 11 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

27%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JH
Julia H.

Not Specified, N/A employees

5.0

“simple to learn and navigate”

Pros

As a new user using it was pretty easy and finding my way around the platform didn't take much time. I also had training with an account manager before using it on my own and that made a big difference. Another thing I appreciate is that it feels much less buggy than a lot of other platforms.

Cons

At this point, I really haven't run into any problems with it. The only suggestion I have is that I'd love to see more automated message or email templates built in especially ones that can be sent directly from the system for new employee benefit reminders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BA
Brenda A.

Not Specified, N/A employees

5.0

“benefits enrollment made simple”

Pros

The platform is very convenient to use and it makes it simple for our team members to enroll in benefits and update their selections whenever needed.

Cons

Couldn't find any major downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CG
Carla G.

Not Specified, N/A employees

5.0

“user-friendly updates that sync fast”

Pros

Working in it feels very easy and updates can be made quickly without any hassle. Most of the time, the system syncs and reflects those changes within a day.

Cons

There have been occasions when I made updates directly in the platform but they didn't go through unless the same changes were entered in the CRM first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Employee Navigator offer an API?

Yes, Employee Navigator offers an API.

What language does Employee Navigator support?

Employee Navigator primarily supports the English language.

What other apps does Employee Navigator integrate with?

Employee Navigator integrates with various systems and platforms, including Paychex, ADP, and Paylocity.

Does Employee Navigator have a mobile app?

No, Employee Navigator does not offer a dedicated mobile app.

What types of pricing plans does Employee Navigator offer?

The Employee Navigator price approximately ranges between $500–$700/month. However, the vendor offers four custom plans, including Enhanced Plus, Elite, and Platinum. Get a detailed Employee Navigator cost breakdown tailored to your specific requirements.

Who are the typical users of Employee Navigator?

Employee Navigator is used by organizations across a wide range of industries and sectors, including finance, healthcare, and manufacturing.

What level of support does Employee Navigator offer?

Employee Navigator offers support through email, phone, webinar, knowledge base, training sessions, and video library.