Last Updated
Overview
goHappy provides an employee engagement platform specifically designed to connect and empower frontline workers. Despite lacking customizability options for surveys, its targeted features for non-desk employees make it a compelling choice for companies. Overall, goHappy’s ability to streamline communication benefits businesses by increasing retention and improving employee morale.
goHappy Specifications
- Employee Engagement
- Employee Surveys and Feedback
- HR Analytics and Reporting
- Alerts/Notifications
goHappy Features
Messaging
goHappy's frontline messaging feature enhances internal communication between teams by enabling direct, secure contact with every employee. This supports targeted communication to specific groups, ensuring critical information reaches the right people at the right time.
Feedback
The frontline feedback functionality allows HR managers to gather real-time input from the entire workforce through polls and surveys. This helps companies identify pain points, measure employee sentiment, and collect valuable insights to make data-driven decisions.
Engagement Hub
goHappy acts as a central digital space where frontline employees can access company resources, training materials, and important updates. It provides a consistent and accessible point of contact, helping to onboard new hires and keep the entire team connected.
Rewards And Recognition
This feature makes it easy for HR managers to acknowledge and reward employee achievements. It helps create a positive work environment, which drives motivation amongst the workers and boosts the overall productivity of the company.
Analytics
The ‘Frontline Analytics’ feature transforms employee turnover and engagement data into actionable insights. It provides organizations with real-time dashboards to track performance against industry benchmarks, helping them understand their workforce stability.
Pros And Cons of goHappy
Pros
Provides an easy-to-use interface
Improves communication with an AI-enabled text messaging service
Excellent customer support
Cons
Accessing survey results can be challenging
Reporting features can be improved
goHappy Reviews
Total 25 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars92%
4
Stars8%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Jennifer F.
Warehousing, 101-500 employees
Less than a year
“easy setup, responsive support”
Pros
I really appreciate how easy it is to use and get started and the support team has been fantastic and very responsive to work with. One feature I particularly enjoy is being able to configure automatic triggers that send messages on their own.
Cons
Everything was easy during implementation and I can say the interface is highly convenient and simple to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shabnam
Hospitality, 101-500 employees
Less than a year
“Amazing experience”
Pros
goHappy has truly been one of the best vendors I've worked with in my career. Beyond improving communication and access for frontline workers, they go a step further by helping you interpret trends and improve internal practices. What stands out most for me is the simplicity, no login issues, just one link via text gives employees immediate access to what they need.
Cons
There's really nothing I don't like about goHappy. If I had to say anything, maybe I'd want a feature that's not there yet but honestly, they're so fast about adding stuff, I bet they'll call me soon to try it out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Emma
Retail, 500+ employees
Less than a year
“Easy and SMooth platform”
Pros
I really appreciate how convenient and easy to use this platform is. On top of that, our account reps are consistently polite, professional and incredibly knowledgeable, making every interaction smooth.
Cons
Sometimes when I send out messages, the links don't work right or get a little weird. Not a dealbreaker, just something to watch.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
What language does goHappy support?
goHappy only supports the English language.
What types of goHappy pricing plans are available?
The vendor offers two price plans; goHappy Starter and goHappy Pro. Both these plans are available on custom pricing. Get in touch for a personalized goHappy price estimate for your business.
What other apps does goHappy integrate with?
GoHappy integrates with various third-party apps, such as Workday, Paylocity HR & Payroll, Paycor Software, UKG Software, and Paychex Flex applications.
Does goHappy have a mobile app?
No, goHappy does not offer a dedicated mobile app.
What level of support does goHappy offer?
GoHappy offers support through a customer portal.
Who are the typical users of goHappy?
Typical users who benefit from goHappy features include businesses in various industries and sectors, such as hospitality, healthcare, transportation, retail, and manufacturing.
Does goHappy offer an API?
Yes, goHappy does offer an API.