Last Updated
Overview
UKG combines global payroll, talent, and workforce management in a single cloud platform enhanced by Bryte AI. Though implementation can be detailed, the payoff is unmatched visibility and compliance. If your business needs a comprehensive, people-first solution that scales with growth, UKG delivers both reliability and innovation.
Overall Rating
Based on 21 users reviews
4.1
Rating Distribution
Positive
86%
Neutral
10%
Negative
5%
Starting Price
Custom
UKG Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Performance Management
- Attendance and Time Tracking
What Is UKG?
UKG is an integrated cloud Human Capital Management (HCM) and workforce management suite offering HR, payroll, and time tracking in one platform. Its AI-driven analytics and automated tools (for tasks like scheduling and compliance) reduce administrative burden and boost productivity.
Depending on business size, UKG offers multiple solutions, catering to the diverse requirements of different organizations. Notable among them include UKG Pro, UKG Ready, UKG Workforce Management, UKG Wallet, and UKG One View.
What Is UKG Best For?
The software is best known for ‘UKG Bryte AI,’ an AI assistant that goes beyond traditional automation to deliver empathetic, conversational support directly to managers and employees. It offers real-time guidance, personalized recommendations, and actionable insights that help solve challenges like staffing shortages, employee burnout, or compliance risks before they escalate. By weaving together organizational data with natural language capabilities, UKG Bryte empowers leaders to make smarter, faster decisions while fostering a more engaged and supportive workplace.
UKG Pricing
UKG Integrations
UKG supports integrations with various third-party apps and systems. Notable integrations include:
- Zoom
- QuickBooks
- 15five
- Improv
How Does UKG Work?
Use your company-provided credentials to log in to the platform and follow the given steps to benefit from UKG features:
- Automate routine tasks like payroll processing, scheduling, and compliance tracking to reduce errors and save time
- Leverage AI-driven insights to predict workforce trends, optimize staffing, and support data-backed decisions
- Personalize the employee experience with guided onboarding, learning opportunities, and career development paths
- Streamline global workforce management by standardizing processes across multiple regions and currencies
- Deliver real-time analytics and reporting dashboards to monitor productivity, engagement, and labor costs
Who Is UKG For?
The software caters to a wide range of industries and sectors, including:
- Retail
- Healthcare
- Logistics
- Financial services
- Hospitality
Is UKG Right For You?
UKG’s industry-leading HCM and workforce suite is well-suited for everyone, from small businesses to large organizations, seeking a comprehensive, people-centric solution. Winner of multiple awards, the platform combines advanced HR, payroll, talent, and workforce management capabilities into one unified system. With its focus on employee experience, UKG helps organizations simplify complex HR tasks, improve compliance, and foster a culture of engagement.
Are you still unsure whether UKG is the ideal platform for your business? We are here to assist you. Contact us at (661) 384-7070, and we will help you make a well-informed decision.
UKG Features
Global Payroll
The payroll solution processes global payroll with accuracy and compliance. It automates tax, deductions, and benefits calculations across regions. By integrating with time and HR data, the system ensures employees are paid correctly and on time, minimizing errors and compliance risks.
Talent Management
UKG offers a talent management suite that includes recruiting, onboarding, performance, and development tools. It provides an integrated Applicant Tracking System (ATS), goal setting, and learning platform. By centralizing talent workflows from hiring through career development, organizations can engage and retain top performers and align skills with business needs.
Reporting And Analytics
The software enables managers to make informed decisions with customizable reports and advanced AI capabilities. It provides insights that help organizations know and grow their people and offers predictive analytics to anticipate trends and make strategic decisions proactively.
Time And Attendance
This feature provides real-time tracking of employee hours, scheduling, and labor costs. By automating attendance management, it reduces manual errors and ensures compliance with labor laws. Managers gain greater visibility into workforce patterns, while employees benefit from accurate schedules and easy self-service access to their hours.
Succession Planning
UKG’s succession planning feature allows organizations to identify and prepare future leaders within their workforce. It highlights skill gaps, supports career development, and ensures business continuity by keeping leadership pipelines strong. With these tools, businesses can reduce turnover risks and promote from within, creating stability and long-term growth.
Pros And Cons of UKG
Pros
All-in-one solution for HR, payroll, talent, and time management
Automates and streamlines business processes
Ensures compliance with evolving employment laws
Cons
Employee listing can be difficult to sort
Performing certain tasks may require users to seek admin support
UKG Reviews
Total 21 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars43%
3
Stars5%
2
Stars5%
1
Stars5%
Share your experience
Health, Wellness and Fitness, 500+ employees
Less than a year
“UKG Pro works amazingly well”
Pros
The thing I like most about UKG Pro is that it is an all in one app. I can access pay stubs, continuing education, benefits info and even check my time-off balances right from the dashboard. In short it's all there and it is so easy to access everything.
Cons
Honestly, I don't have anything bad to say about UKG Pro.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“Invest, and you will not regret”
Pros
I absolutely love using UKG Pro every day. It helps me stay organized. Also it is very easy to navigate and quite convenient. Honestly, I just wish I had started using it sooner because it is made my work tasks so much easier to handle.
Cons
If you are using it for the first time, you may find it a bit difficult to use but once you get the hang of it, it's the simplest and the most beneficial HR software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
More than a year
“Not worth considering at all”
Pros
Nothing much to say here. A lot of things need to be improved.
Cons
UKG Pro isn't user-friendly at all, whether you are an admin or a user. I personally found it is overly complicated and the whole experience across the system feels inconsistent, probably because of all their acquisitions. On top of that, customer service is terrible, and also it is way too overpriced.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Frequently Asked Questions
Does UKG offer an API?
Yes, it offers an API.
What language does UKG support?
The software is available in multiple languages, including English, French, German, and Spanish.
What other apps does UKG integrate with?
It integrates with various third-party apps, including Improv, Zoom, QuickBooks, and 15five.
Does UKG support mobile devices?
Yes, it supports mobile devices.
What types of pricing plans does UKG offer?
The vendor offers customized UKG price plans. This flexibility makes it suitable for businesses with diverse requirements. Get in touch for a tailored UKG cost estimate.
Who are the typical users of UKG?
Users who benefit from UKG features include businesses across various industries and sectors, such as hospitality, healthcare, manufacturing, and retail.
What level of support does UKG offer?
UKG provides a premium 24/7 support experience through multiple channels, such as phone, online, live chat.