Guusto

Guusto is an employee recognition and award platform through which HR and operations teams can recognize desk-based and frontline employees. It supports recognition through SMS, push-notifications, QR codes, and in-person delivery. This way, teams can reach employees who may not regularly use email or workplace systems. 

This software lets teams automate milestones such as birthdays and anniversaries while allowing managers and peers to recognize achievements, nominate employees, and reward performance. With its AI-powered recognition, leaders can identify teams or employees who are being overlooked. In addition, its built-in approvals can keep rewards moving without constant administrative involvement.

What Is Guusto Best For? 

This platform stands out for its ‘Offline Recognition’ feature which lets managers recognize employees who may not be available on online channels. Recognition can be delivered through printed rewards or routed to a manager for in-person delivery. This helps frontline and deskless employees receive appreciation wherever they work. It also supports recognition through QR codes, SMS, and TV displays throughout the organization.

How Much Does Guusto Cost? 

Guusto pricing starts at $150/month for its Lite plan, which offers automated milestone programs, multi-language support, and QR codes. It also offers a Free account option. Subsequent plans are: 

• Essential: $280/month
• Premium: $700/month 

In addition to the base subscription cost, organizations should keep the following potential hidden costs in mind: 

• Additional Sender and Recipient Seats: $4.80/month/sender + $0.84/month/recepient to $6.00/month/sender + $1.20/month/recepient 
• Platform Minimum/Base Subscription: $150 to $500/month 
• HRIS And Systems Integrations: $50 to $300/month 
• Advanced Workflow Automation: $100 to $500/month 

Reviewers typically point out that Guusto's "pay only for what you use" model is a low-cost and budget-friendly solution for their organizations. However, some note that features like custom reporting may cost extra. 

Disclaimer: The pricing is subject to change. 

Guusto Integrations 

Guusto integrates with different third-party systems, including: 

• Paycor
• UKG
• ADP Workforce Now
• BambooHR
• Gusto HR software
• Cornerstone LMS
• Microsoft Teams

How Does Guusto Work? 

Here’s how you can get started with Guusto after successful completion of the onboarding process: 

• Log in to your admin account with the credentials provided to view the main dashboard with budget balances and recent recognitions displayed
• Set up budget rules by allocating spending limits and approval workflows for each team and department 
• Create additional recognition programs under separate budgets and administrators in order to run more than one initiative 
• Configure the rewards catalog to choose which gift cards, merchandise, or charity donation options are available 
• Turn on automated milestone recognition so that birthdays and work anniversaries trigger rewards without manual tracking 
• Analyze who is being recognized, how often, and where engagement gaps exist by means of the reporting dashboard 
• Share access to managers and employees to allow them to begin sending shout-outs, nominations, and eCards from their own view 

Who Is Guusto For? 

Guusto caters to businesses operating in different industries and sectors, such as: 

• Retail 
• Hospitality 
• Healthcare 
• Financial services 
• Manufacturing 

Guusto Use Cases

Based on our analysis of Guusto features, user feedback, and marketing positioning, we identified some of its real-world use cases.

Manufacturing Plants Reinforcing Safety And Attendance Incentives Across Shifts 

Gusto helps manufacturing companies with recognizing employees for operational behaviors like safety compliance and attendance streaks. Its performance and incentive award structure lets plant leaders set up automated recognition tied to these markers. These can be delivered to the floor by means of hardware like TV displays or QR codes. Rewards can thus reach temporary labor alongside full-time staff and contractors. This is a suitable solution for multi-shift operations.

Financial Services Firms Standardizing Recognition And Budget Oversight Across Branch Networks 

Banks, credit unions, and insurance firms with branch networks need recognition spend to stay auditable and consistent across locations. Guusto solves this with budget controls that let admins run separate programs by branch and department and assign a budget owner to each. They can then pool shared cost centers so that multiple managers can draw from one fund. This is suitable for organizations where recognition was previously given informally.

Organizations Managing Recognition Across Mixed Office And Frontline Workforces With Fragmented Budgets 

Guusto software is useful to organizations that want to recognize employees across different departments in one centralized platform. Leaders can launch a single free account and scale up gradually, going from milestone automation to manager-led or peer-to-peer programs. Its AI-powered recognition scoring displays employees who have not received proper recognition. Users have pointed out how it connects rewards, recognition, and communication in a single interface. For companies shifting off ad-hoc, spreadsheet-tracked recognition towards a program, this is a viable choice.

HR Teams Automating Service Milestones And Life Event Recognition 

Human resources departments and teams can find Guusto to be a useful tool to track work anniversaries, birthdays, and tenure milestones. It lets HR teams set up automated triggers linked to HRIS data so that these moments can be automatically recognized. This matters most for teams that want milestone recognition to happen reliably in the background while they focus on important matters. 

Is Guusto Right For You? 

Guusto is a suitable option for organizations that need to scale employee recognition across both frontline and desk-based workforces. With its distinct workspaces, budget controls, and approval workflows, it enables HR and operations teams to expand recognition from manager-led initiatives to multiple programs across departments and locations. 

For teams prioritizing security and administrative control, Guusto provides role-based access and DNS filtering while also being PCI DSS-compliant and holding an SOC 2 Type 2 certification. With the role of AI increasing when it comes to employee recognition platforms, Guusto keeps up with its AI-driven recognition scoring. It has provided solutions to EA, Hyundai, and Unilever.

Still unsure about Guusto? Connect with us at (661) 384-7070 for further guidance!