Last Updated
Key Takeaways
Generated from the text of customer reviews
Harri is a workforce management and talent acquisition platform for managing frontline staff. It primarily benefits hotels and restaurant groups. Reviews frequently highlight centralized workforce oversight, while job applicants sometimes report difficulty completing applications. Recent updates include HALO Dashboards designed for leaders to view critical business metrics in real time and take action.
Our Verdict
Harri is a good fit for hospitality businesses that operate across multiple locations and manage large frontline teams. It works best for organizations with ongoing hiring needs and structured HR operations. Smaller businesses may find it less practical. We recommend Harri for established hotel and restaurant groups needing consistent workforce oversight.
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Starting Price
$70
/post (Silver Plan)
Harri Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Performance Management
- Attendance and Time Tracking
What Is Harri?
Harri is a cloud-based HCM software developed specifically for service industries, focusing on hospitality. It offers a range of talent acquisition and workforce management solutions to simplify the hiring, onboarding, time tracking, and engagement processes. The platform enables businesses to efficiently source, attract, and hire qualified candidates while effectively managing and analyzing their workforce.
What Is Harri Best For?
The software is renowned as an inclusive employee experience platform built for the service industry. Its hospitality-centric Applicant Tracking System (ATS) simplifies the recruitment process, improving the employees’ journey from screening to hiring. Harri can empower businesses to build strong teams that meet their specific needs in the service industry while providing a comprehensive solution that enhances engagement and productivity.
How Much Does Harri Cost?
The software offers different pricing plans based on the business's size and requirements, including:
- Silver Plan: $70/post (one job post)
- Gold Plan: $168/month (three job posts)
- Platinum Plan: $240/month (five job posts)
Disclaimer: The pricing is subject to change.
Harri Integrations
The software is integrated with various renowned third-party applications, such as:
How Does Harri Work?
Here is a step-by-step guide for navigating the Harri software dashboard after logging in:
- Set up a company profile by going to the profile section and entering basic information about your business, like name, hotel locations, etc.
- Click on the 'Talent Acquisition' section to explore the different options
- Go to 'Talent Attraction' to use tools to reach, recruit, and engage with active and passive candidates
- Check 'Applicant Tracking' to organize, screen, interview, and hire talent using the ATS
- Click on 'Onboarding' to simplify the hiring process and enable new hires to complete onboarding
- Go to 'Workforce Management' to utilize options such as scheduling, time and attendance, and engagement
- Use 'Harri IQ' to gain real-time insights into the performance of your locations and team members
Who Is Harri For?
Harri HCM software caters to industries and sectors of all sizes. It is mainly used in:
- Hospitality
- Food
- Pub
- Restaurants
Harri Software Use Cases
Based on our analysis of user reviews and Harri’s current capabilities, we have identified several scenarios where Harri software is a strong fit for hospitality teams that depend on coordinated workforce management.
Restaurants Handling High-Volume Hiring Across Multiple Roles
Harri works well for restaurants that receive a steady flow of applicants for hourly roles such as servers, cooks, and hosts. Its structured hiring pipeline supports rapid screening and progression, helping teams manage applicant volume and move candidates forward efficiently during peak recruitment periods.
Hospitality Groups Operating Under Different Regional Labor Standards
Multi-location operators benefit from Harri when workforce expectations vary across jurisdictions. Its rule-aware scheduling and documentation structure supports teams in applying consistent internal processes while meeting location-specific labor requirements. Users appreciate that it reduces inconsistencies when managing sites across different cities or states.
Hotels And Resorts Rotating Staff Between Departments Throughout The Day
Harri is a strong fit for properties that frequently move employees between service areas to respond to changing demands. Its real-time staffing visibility enables supervisors to understand availability as roles shift, ensuring departments remain supported during unexpected changes.
Hotels Managing Daily Staffing Across Multiple Service Departments
Harri is well-suited for hotels that must coordinate staffing across departments like housekeeping, front desk, food service, and events on a daily basis. Its centralized workforce management dashboard provides cross-department visibility, allowing managers to monitor coverage, adjust staffing levels, and maintain operational continuity from a single system.
Harri Software User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
| Organized Hiring Structure | System Usability And Navigation Complexity |
|
|
Users frequently highlight that Harri provides clearer hiring workflows and process visibility, particularly in hospitality environments with continuous applicant inflow. A user commented that, “It keeps our hiring process organized during busy seasons.” | A number of users struggle with multi-step workflows and describe the interface as unintuitive in certain areas. |
| Workforce Management For Hospitality Operations | Candidate / Job Seeker Experience |
|
|
| Reviewers value Harri’s workforce oversight for daily staffing coordination across frontline roles. Teams report smoother scheduling and better visibility into operational needs. | Job seekers often report complex profile setup, navigation difficulties, and inconsistent communication during the application process. |
Centralized Oversight Across Multiple Locations | Inconsistent Customer Support |
|
|
| Most users appreciate a unified system to monitor hiring activity, staffing trends, and operational workflows across dispersed sites. A reviewer noted: “It’s helpful having everything in one place for multiple locations.” | Feedback on support varies significantly. While some users mention helpful onboarding, others report slow responses, inconsistent follow-up, and delays in resolving system-related questions once the platform is fully deployed. |
Is Harri Right For You?
Are you in need of a solution to improve talent acquisition? Harri might be the best choice. It is trusted by top employers in the restaurant and hotel industries such as Mcdonald’s, Dunkin Donuts, Blaze Pizza, and 250+ enterprise clients across the globe, making it the go-to platform for hospitality industry seeking to stay ahead in a competitive market.
The software emphasizes security and compliance protocols to protect sensitive data and adhere to relevant regulations. Businesses can enhance operational efficiency, improve the employee experience, and ensure compliance with pertinent rules of the service industry. Harri follows recognized compliance standards, including SOC 2 and ISO 27001 certifications, to support secure data handling and regulatory alignment across hospitality operations. These measures assist organizations in meeting internal security requirements and external audit expectations.
Still not sure if Harri is right for you? Contact us at (661) 384-7070, and we will help you make the best decision.
Harri Features
Talent Attraction
It allows businesses to discover and connect with thousands of candidates who fulfill their hiring criteria using intelligent filters and customized applications. With this, companies can streamline recruitment and help reach active and passive applicants.
Applicant Tracking
The software’s ATS simplifies hiring efforts by organizing applications, supporting screening and interviewing, and making it easier to move candidates through the hiring process. It provides a hospitality-centric approach to managing the candidate journey and ensures a seamless process.
Onboarding
Harri digitizes the hiring procedure, allowing new employees to complete onboarding from any device. It centralizes and safeguards all new hire documents in a secure management system, making it easier for businesses to enhance the experience.
Scheduling
It provides an integrated approach to optimize critical scheduling considerations such as labor cost, compliance, sales performance, and publishing efficiency. Businesses can efficiently manage their workforce schedules.
Time And Attendance
Harri Features an engaging, biometrically controlled application for managing the time and attendance. It ensures compliance needs are met and facilitates seamless communication at the point of clock-in.
Insights And Analytics
With real-time reporting and analytics tools, companies can get insights into how locations and team members perform in pre- and post-hire environments. It enables businesses to make data-driven decisions and optimize operations.
Pros And Cons of Harri
Pros
Makes the recruitment process easy
Excellent applicant tracking system
Easy scheduling across multiple locations
A centralized platform for all processes
Cons
Some advanced features require additional training, according to Harri reviews
Limited job posting options
Harri Reviews
Total 11 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars27%
3
Stars9%
2
Stars0%
1
Stars0%
Share your experience
Not Specified, 11-50 employees
Less than a year
“It manages my work really well”
Pros
I like how I can easily track my applications, schedule interviews if offered, and update my profile as needed.
Cons
One aspect I dislike is the inability to specify my available time frames. The software only allows me to choose between part-time, full-time, or any-time options, lacking the flexibility to input specific time ranges, unfortunately.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Food & Beverages, 51-100 employees
More than a year
“A fantastic solution for small to medium businesses, plus amazing people”
Pros
I find it easy and simple to schedule across multiple locations, even when they share the same resources. I love the paperless onboarding process and maintaining employee files. The constant updates ensure we stay legally compliant.
Cons
I would like to see stronger functionality in the virtual recruiting bot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 51-100 employees
Less than a year
“One of the most significant improvements we've made in the company”
Pros
I like having all employee documents stored in one place and the I-9 form filled out with computer accuracy.
Cons
No specific complaints. I think after training your managers to use technology will not cause any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of pricing plans does Harri offer?
The software offers varying plans such as Silver Plan ($70/month) for 1 job post, Gold Plan ($168/month for three job posts, and Platinum Plan ($240/month) for five job posts. Get a custom Harri cost quote based on user needs and the organization's size.
Does Harri software have a mobile app?
Yes, the platform supports both iOS and Android apps.
What other apps does Harri integrate with?
Harri platform integrates with Toast, NCR, Valiant, Paylocity, Craigslist, Avitus Group, and Paychex apps.
What languages does Harri support?
It supports the English language.
Does Harri offer an API?
No, it does not offer API access.
What level of support does Harri offer?
Harri offers phone support, FAQs, forums, knowledge base, email, help desk, and chat.
Who are the typical users of Harri?
The users of Harri include restaurants and hotels.
Are there any Harri alternatives?
Yes, Harri has alternatives such as iCIMS Talent Cloud, Ascentis, Calamari, and Bitrix24.