Last Updated Dec 19, 2025
Key Takeaways
Generated from the text of customer reviews
Harri is a workforce management and talent acquisition platform for managing frontline staff. It primarily benefits hotels and restaurant groups. Reviews frequently highlight centralized workforce oversight, while job applicants sometimes report difficulty completing applications. Recent updates include HALO Dashboards designed for leaders to view critical business metrics in real time and take action.
Our Verdict
Harri is a good fit for hospitality businesses that operate across multiple locations and manage large frontline teams. It works best for organizations with ongoing hiring needs and structured HR operations. Smaller businesses may find it less practical. We recommend Harri for established hotel and restaurant groups needing consistent workforce oversight.
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Starting Price
$70
/month
What Is Harri?
Harri is a cloud-based HCM software developed specifically for service industries, focusing on hospitality. It offers a range of talent acquisition and workforce management solutions to simplify the hiring, onboarding, time tracking, and engagement processes. The platform enables businesses to efficiently source, attract, and hire qualified candidates while effectively managing and analyzing their workforce.
What Is Harri Best For?
The software is renowned as an inclusive employee experience platform built for the service industry. Its hospitality-centric Applicant Tracking System (ATS) simplifies the recruitment process, improving the employees’ journey from screening to hiring. Harri can empower businesses to build strong teams that meet their specific needs in the service industry while providing a comprehensive solution that enhances engagement and productivity.
How Much Does Harri Costs?
The software offers different pricing plans based on the business's size and requirements, including:
- Silver Plan: $70/post (one job post)
- Gold Plan: $168/month (three job posts)
- Platinum Plan: $240/month (five job posts)
Disclaimer: The pricing is subject to change.
Harri Integrations
The software is integrated with various renowned third-party applications, such as:
- Toast
- NCR
- BenefitMall
- Valiant
- Workpulse
How Does Harri Work?
Here is a step-by-step guide for navigating the Harri software dashboard after logging in:
- Set up a company profile by going to the profile section and entering basic information about your business, like name, hotel locations, etc.
- Click on the 'Talent Acquisition' section to explore the different options
- Go to 'Talent Attraction' to use tools to reach, recruit, and engage with active and passive candidates
- Check 'Applicant Tracking' to organize, screen, interview, and hire talent using the ATS
- Click on 'Onboarding' to simplify the hiring process and enable new hires to complete onboarding
- Go to 'Workforce Management' to utilize options such as scheduling, time and attendance, and engagement
- Use 'Harri IQ' to gain real-time insights into the performance of your locations and team members
Who Is Harri For?
Harri HCM software caters to industries and sectors of all sizes. It is mainly used in:
- Hospitality
- Food
- Pub
- Restaurants
Harri Software Use Cases
Based on our analysis of user reviews and Harri’s current capabilities, we have identified several scenarios where Harri software is a strong fit for hospitality teams that depend on coordinated workforce management.
Restaurants Handling High-Volume Hiring Across Multiple Roles
Harri works well for restaurants that receive a steady flow of applicants for hourly roles such as servers, cooks, and hosts. Its structured hiring pipeline supports rapid screening and progression, helping teams manage applicant volume and move candidates forward efficiently during peak recruitment periods.
Hospitality Groups Operating Under Different Regional Labor Standards
Multi-location operators benefit from Harri when workforce expectations vary across jurisdictions. Its rule-aware scheduling and documentation structure supports teams in applying consistent internal processes while meeting location-specific labor requirements. Users appreciate that it reduces inconsistencies when managing sites across different cities or states.
Hotels And Resorts Rotating Staff Between Departments Throughout The Day
Harri is a strong fit for properties that frequently move employees between service areas to respond to changing demands. Its real-time staffing visibility enables supervisors to understand availability as roles shift, ensuring departments remain supported during unexpected changes.
Hotels Managing Daily Staffing Across Multiple Service Departments
Harri is well-suited for hotels that must coordinate staffing across departments like housekeeping, front desk, food service, and events on a daily basis. Its centralized workforce management dashboard provides cross-department visibility, allowing managers to monitor coverage, adjust staffing levels, and maintain operational continuity from a single system.
Harri Software User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
| Organized Hiring Structure | System Usability And Navigation Complexity |
Users frequently highlight that Harri provides clearer hiring workflows and process visibility, particularly in hospitality environments with continuous applicant inflow. A user commented that “It keeps our hiring process organized during busy seasons.”
|
A number of users struggle with multi-step workflows and describe the interface as unintuitive in certain areas. |
| Workforce Management For Hospitality Operations | Candidate / Job Seeker Experience |
Reviewers value Harri’s workforce oversight for daily staffing coordination across frontline roles. Teams report smoother scheduling and better visibility into operational needs. |
Job seekers often report complex profile setup, navigation difficulties, and inconsistent communication during the application process. |
Centralized Oversight Across Multiple Locations | Inconsistent Customer Support |
Most users appreciate a unified system to monitor hiring activity, staffing trends, and operational workflows across dispersed sites. |
Feedback on support varies significantly. While some users mention helpful onboarding, others report slow responses, inconsistent follow-up, and delays in resolving system-related questions once the platform is fully deployed.
|
Is Harri Right For You?
Are you in need of a solution to improve talent acquisition? Harri might be the best choice. It is trusted by top employers in the restaurant and hotel industries such as Mcdonald’s, Dunkin Donuts, Blaze Pizza, and 250+ enterprise clients across the globe, making it the go-to platform for hospitality industry seeking to stay ahead in a competitive market.
The software emphasizes security and compliance protocols to protect sensitive data and adhere to relevant regulations. Businesses can enhance operational efficiency, improve the employee experience, and ensure compliance with pertinent rules of the service industry. Harri follows recognized compliance standards, including SOC 2 and ISO 27001 certifications, to support secure data handling and regulatory alignment across hospitality operations. These measures assist organizations in meeting internal security requirements and external audit expectations.
Still not sure if Harri is right for you? Contact us at (661) 384-7070, and we will help you make the best decision.
