Neocase streamlines HR administrative tasks through service delivery, case management, and employee interactions. It is particularly suited for medium to large enterprises looking to improve employee support and standardize processes. While the initial configuration may require time, the platform scales effectively and offers robust core HR capabilities.
Neocase Specifications
Employee Information Management
Recruitment And Applicant Tracking
Performance Management
Attendance And Time Tracking
What Is Neocase?
Neocase is a comprehensive cloud-based human resources (HR) software that automates, simplifies, and improves core HR processes. Its modular system, designed for shared services centers (SSCs), streamlines operations to boost efficiency and automate workflows.
Additionally, employee productivity is further increased through seamless integration with the human resources integrated system (HRIS) and tools for analysis and performance management. The platform is ideal for large organizations and service centers seeking to automate their HR processes and boost performance with AI-driven insights.
Neocase Pricing
Neocase offers customized pricing plans tailored to your specific business needs.
Neocase Integrations
Neocase software integrates with a variety of platforms to ensure seamless HR operations. Some of its key integrations include:
- Workday
- Cegid / Talentsoft
- SAP SuccessFactors
- Sopra HR
- The Access Group
- Docusign Software
- AdobeSign
Who Is Neocase For?
Neocase serves a wide range of industries, with a particular focus on large and mid-sized organizations with complex HR needs. Key sectors include:
- Financial services
- Healthcare
- Manufacturing
- Retail
- Energy and utilities
- Public sector
- Transportation and automotive
Is Neocase Right For You?
Neocase offers a highly scalable and secure HR platform designed to grow with your organization. Its cloud-based architecture supports increased user loads and extended functionality without performance loss. Security is ensured through compliance with data protection regulations, such as the General Data Protection Regulations (GDPR) and secure document management. Its trusted Microsoft partnership further validates its reliability for scalable HR management.
Still unsure if Neocase is the right fit for your business? Contact our support team at (661) 384-7070 for personalized assistance.
Neocase Features
Neocase’s ‘Self-service Portal’ provides a centralized, branded hub for employees and managers to access HR services and information. It offers secure, multilingual access from any device, empowering employees to independently manage requests and track HR interactions, which reduces direct HR inquiries and optimizes budget allocation.
See How It WorksThis module offers efficient HR request processing with collaborative case management, configurable service level agreements (SLAs), and intelligent auto-routing. An AI-powered smart knowledge base delivers tailored answers, significantly improving Tier 0 resolution. AI-enhanced query handling and automatic translation boost HR productivity and SLA compliance.
See How It WorksNeocase's BPM module enables HR to digitize and automate repetitive processes using a user-friendly, no-code editor. It streamlines workflows for tasks such as onboarding and leave management, reducing manual effort and minimizing errors. It accelerates process execution for both HR and employees.
See How It WorksThe EDM module provides secure storage, automated generation, and efficient management of HR documents. It supports effortless document submission, AI-powered data extraction, and document centralization for 100% compliance with sensitive data. Enhanced efficiency is achieved through integrated document validation, e-signatures (compliant with eIDAS), and configurable approval processes.
See How It WorksNeocase provides immediate, data-driven insights with real-time dashboards for HR performance monitoring and case prioritization. It includes over 50 pre-configured service reports and 34 key performance indicators (KPIs), plus a custom reporting tool for tailored analysis. Advanced BI tools, including Power BI and Excel integration, further enhance decision-making.
See How It WorksThe ‘Finance Extension’ enhances the efficiency of finance operations within shared service centers. It streamlines financial processes and supplier relationships through a dedicated supplier portal, finance process automation, finance helpdesk, integrated SLA management, and a finance-specific knowledge base. It leverages business analytics and Neocase Connect to facilitate seamless data flow, aiming to enhance service compliance and reduce costs.
See How It Works
