Pinpoint ATS: Pricing, Free Demo & Features

Name: Pinpoint ATS
Price: 17 USD
Rating: 4.6 (60 reviews)

Last Updated Sep 23, 2026

Reviewed by

Ali Gohar

Key Takeaways

Generated from the text of customer reviews

Pinpoint provides applicant tracking for talent acquisition teams hiring for different roles and locations. Recruiters and hiring managers at mid-market and larger organizations most widely use the platform. Users praise interface and candidate experience while some find advanced workflows difficult to configure. Its August 2026 release added AI usage visibility, candidate consent for AI Notetaker, and workflow updates.

Our Verdict

Pinpoint is a good option for established talent acquisition teams that hire regularly across departments and locations. Users generally find the platform easy to use. Its value is more apparent for organizations with enough hiring activity to justify a dedicated ATS. Pricing is quote-based and falls within the mid-market range and may make less sense for businesses with occasional hiring needs. We recommend Pinpoint for growing and larger organizations that need an ATS for ongoing recruitment.

Overall Rating

Based on 60 users reviews

4.6

All Reviews

Rating Distribution

Positive

92%

Neutral

Negative

Starting Price

$17

per user per month

Product Snapshot

Pinpoint ATS Specifications

Recruitment and Applicant Tracking
Employee Onboarding
Payroll Integration
Alerts/Notifications
Task Assignment And Tracking
Integration With Payroll Systems
Employee Information Management
Performance Management
Attendance and Time Tracking
Labor Compliance

View All Specifications

What Is Pinpoint ATS?

Pinpoint is an applicant tracking system (ATS) that manages recruitment from vacancy planning to candidate selection and onboarding. It offers tools for application forms and agency recruitment. Teams can also manage candidate workflows, interviews, assessments, and onboarding through the platform.

Pinpoint allows hiring teams to create different workflows for different roles and departments. This means each vacancy can follow a process that matches its requirements. The software also gives organizations control over candidate information, recruitment activity, and user access.

What Is Pinpoint ATS Best For?

Pinpoint stands out for its multi-stream recruitment workflows. Recruiters can create separate hiring processes when different roles require different steps. A sales position, for example, can follow a different process from an engineering role. The same applies when hiring practices vary by location or seniority. This setup lets teams manage different recruitment processes within one ATS without forcing every vacancy through the same workflow.

How Much Does Pinpoint ATS Cost?

Pinpoint pricing starts at $17/user/month. This base price can be influenced by other additional costs like:

Custom Integrations: Budgets around $1,000–$10,000+ one-time
Data Migration: Estimated $1,000–$5,000+ one-time
Custom Development: Estimated $1,000–$10,000+ one-time

Users generally view Pinpoint's pricing positively in relation to what the platform offers. Some reviewers consider it reasonably priced for its capabilities, while smaller organizations may find the cost harder to justify. The value tends to be greater for teams with regular hiring needs that use more of the platform's recruitment features.

Request a personalized Pinpoint ATS price quote for your business today!

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Pinpoint ATS Integrations

The software has integration capabilities with several HR and recruitment tools, including:

How Does Pinpoint ATS Work?

You can use Pinpoint to manage the recruitment process from setting up a vacancy to onboarding a new hire:

Log in with your account credentials to open the recruitment workspace
Set up your teams and user permissions. You can also create workflows for different types of hiring
Create a job opening and publish it on your career site, job boards, or through referrals and agencies
Review incoming applications and move candidates through the relevant hiring process
Assess candidates using screening steps, interviews, assessments, and scorecards
Automate tasks and messages that need to happen during the hiring process
Handle offers and any required background or reference checks before moving a candidate to onboarding
Monitor hiring activity through reports and dashboards

You can schedule a free Pinpoint demo to see how the platform works.

Who Is Pinpoint ATS For?

Pinpoint ATS is used in many industries, including:

Education
Financial services
Healthcare
Hospitality and leisure
Legal
Logistics and transportation
Retail

Pinpoint ATS Use Cases

Pinpoint fits organizations with hiring requirements that change depending on the workforce, role, location, or brand involved. The following scenarios highlight where that flexibility can matter most.

1. Hiring Contractors Alongside Permanent Staff

Pinpoint helps companies that employ full-time staff while also hiring contractors for seasonal projects or specialist assignments. Contractors may follow different approval and onboarding requirements. Talent teams can manage both groups within the same system without putting them through an identical recruitment process.

2. Filling Senior And Specialist Positions

Senior and specialist roles have fewer applicants, but the selection process can involve more review. A hiring manager may need several interviews and assessments before an offer is made. There may also be more people involved in reaching the final decision. Pinpoint keeps candidate evaluations and hiring decisions together as the process moves from application to selection.

3. Running Graduate And Internship Hiring Programs

Graduate and internship programs can attract hundreds of applications in a short period. Recruiters need to review applicants and arrange interviews while keeping candidates informed throughout the campaign. Pinpoint gives early-career hiring teams one place to manage each stage of these recurring programs.

4. Coordinating Recruitment Across Global Teams

Pinpoint can accommodate different recruitment requirements in different countries without forcing every local team into the same process. Teams can handle their own hiring workflows and candidate communications while the central talent function keeps visibility across recruitment activity. This setup suits organizations that need some local flexibility while maintaining a consistent view of hiring.

5. Maintaining Separate Hiring Experiences Across Brands

A group with several brands may want each business to present a different careers site and application experience. Someone applying to a luxury hotel may have a different experience from a candidate applying to a retail chain or a newly acquired company. Pinpoint allows those differences to remain in place while talent leaders can still see recruitment activity across the wider organization.

Is Pinpoint ATS Right For You?

Pinpoint is worth considering when a growing hiring operation starts to outgrow a single recruitment process. Teams can set up different workflows for different types of hiring while keeping permissions and reporting in the same system. This can work well for organizations recruiting different locations or brands or handling both permanent and contingent hiring.

citizenM operates 36 properties across Europe, North America, and Asia Pacific and makes around 600 hires each year. Its previous HRIS was not designed for high-volume recruitment across multiple locations, so parts of the process were managed through spreadsheets and email.

Security matters more when recruitment involves larger teams and operations across different regions. Pinpoint holds ISO 27001, ISO 42001, and SOC 2 Type II certifications. It also provides SSO, SCIM, role-based access, and audit logs. Its security documentation covers regional data handling and privacy requirements. These controls may be important for organizations with formal security or compliance requirements.

A small organization with small hiring and only a few recruitment workflows may not need this level of structure. Pinpoint makes more sense for an organization that has outgrown spreadsheets or a basic ATS and needs different recruitment processes without maintaining separate systems.

Still doubtful if Pinpoint ATS is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.

Pinpoint ATS Features

Recruitment Reporting And Analytics

Pinpoint ATS features recruitment reports that give talent teams a view of hiring activity for different roles and departments. Recruiters and managers can use them to check recruitment progress and see where candidates are getting held up. This gives teams more detail than relying on individual recruiter updates.

See How It Works

Recruitment Agency Portal

Pinpoint's recruitment agency portal gives external recruiters a place to submit candidates for approved vacancies. Internal teams can control the jobs and candidates each agency can access. They can also track what happens to agency candidates after they are submitted.

See How It Works

Application Forms

Application forms can be adjusted for different vacancies, so recruiters can collect information relevant to each role. Candidates provide these details as part of the application. Hiring teams can then review the information before deciding which applicants should move into the screening process.

See How It Works

Background Checks

Background checks can be started within the recruitment process as a candidate moves toward employment. The results stay connected to the candidate's record rather than sitting in a separate system. This gives recruiters one place to follow pre-employment screening.

See How It Works

One-Way Video Interviews

One-way video interviews allow candidates to record their answers without arranging a live interview. Recruiters and hiring managers can watch the responses later as part of their assessment. This can help teams review a larger group of applicants before scheduling live interviews.

See How It Works

Pros And Cons of Pinpoint ATS

A quick look at Pinpoint ATS's strengths and weaknesses to
help you decide if it's the right fit

Pros

Candidate comparison makes it easier to assess applicants' side by side
Recruiters can make changes without needing extensive technical knowledge
Hiring teams can adapt the platform as recruitment processes change
Recruiters can move through candidate records without excessive navigation
Provides easy process for hiring managers to participate in reviews
Candidate communication is easier to manage from the recruitment workspace

Cons

Reporting can lack some metrics needed for deeper recruitment analysis
Email previews and signature controls have some reported limitations
Certain platform changes have made established processes harder to maintain

Pinpoint ATS Reviews

Insights from real users on Pinpoint ATS’s features,
performance, and overall experience.

Total 60 reviews

4.6

All reviews are from verified customers

Rating Distribution

Stars

70%

Stars

22%

Stars

Share your experience

Andy B.

Logistics and Supply Chain, 500+ employees

More than a year

5.0

December 2025

“Nice experience with excellent support”

Pros

Using the system is easy thanks to clear menus and fast reach to important tools. Live help responds right away, is on-point and well informed. The account manager stays professional throughout, offering prompt, useful support at each step.

Cons

Hardly anything to complain about with Pinpoint. It runs reliably and small problems get fixed fast thanks to top-notch support.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Georgina M.

Hospitality, 500+ employees

More than a year

5.0

November 2025

“flexible hiring hub that delivers real value”

Pros

We're big fans of Pinpoint. The platform has given our teams, managers and potential hires a brilliant hub to work from. It's super flexible so we can tweak settings to suit our processes and roll with changes as they happen. It also surfaces data we didn't have before which lets us plan recruitment more strategically. The automated tools cut down on manual admin and free the team to focus on candidates. The Pinpoint support crew are quick to respond and helpful when we suggest changes. Overall it's genuinely brought a lot of value to our organisation.

Cons

Nothing major comes to mind right now. There are a handful of features that could use some tweaks but we're confident they'll arrive thanks to our ongoing feedback and the work we do with the team.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Emily C.

Human Resources, 101-500 employees

More than a year

3.0

July 2025

“Should stop with frequent updates”

Pros

Connecting to job boards was effortless so posting roles and going through candidate CVs was easy.

Cons

It was updated a lot which made maintaining a steady workflow hard. When we used it there weren't the AI tools other vendors offered. Also the account manager seemed absent, not sure we had one though support did act fast when problems came up.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 60 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Pinpoint offer an API?

Yes. API support is available for the software to integrate with a variety of third-party tools.

What other apps does Pinpoint integrate with?

Pinpoint offers integrations with a number of HR tools, including Rippling, Deputy, Paycor, and BambooHR.

Who are the typical users of Pinpoint?

The platform caters to a number of industries and sectors, including hospitality, legal, financial services, and architecture.

What level of support does Pinpoint offer?

Customers can gain assistance with Pinpoint through a knowledge base, email, and phone.

Does Pinpoint ATS have a mobile app?

No, Pinpoint ATS does not have a downloadable mobile app.

What language does Pinpoint ATS support?

Pinpoint supports multiple candidate-facing languages, including Spanish, French, German, Welsh, and Arabic. The available language options may vary by account settings.

What types of pricing plans does Pinpoint ATS offer?

Pinpoint pricing starts at $17/user/month. You can request a personalized Pinpoint ATS cost quote for your business today.