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Tracker

Tracker RMS

Claimed

Claimed

Last Updated

Ali Gohar

Reviewed by

Ali Gohar

Key Takeaways

Generated from the text of customer reviews

Tracker RMS is a combined applicant tracking system and recruitment CRM used by recruitment, sales, and operations teams. Among these, staffing agencies benefit most from its unified structure. Based on feedback, users have frequently praised its feature-to-cost ratio, but some have reported limitations in workflow customization and time-zone settings. Recently, the vendor has launched a LinkedIn RSC+ integration for Hiring Assistant.

Our Verdict

Tracker RMS is a practical choice for staffing agencies handling diverse placement models and company operations. It fits recruitment teams looking to unify workflows across sales, sourcing, and administration. While its $79/user/month starting price offers solid value, custom-priced upper tiers make long-term budgeting less predictable. We recommend Tracker RMS for managing permanent, temporary, and executive-search placements.

Tracker RMS Specifications

  • Recruitment and applicant tracking
  • Attendance and time tracking
  • Employee onboarding
  • Workforce analytics

Tracker RMS Features

EVA

EVA acts as a conversational AI assistant across system records. It interprets voice or text commands against live data and activates the corresponding TrackerAI function. Its interface processes requests involving candidate ranking, profile summaries, screening questions, outreach drafts, interview preparation, and resume reformatting.

See How It Works
TrackerChat

It provides instant two-way communication inside Tracker. Chat history retains earlier conversations, while @mentions connect messages directly with relevant records for contextual discussion. The system also displays online colleagues, stores offline messages, and allows participants to resume previous conversations.

See How It Works
Expense Tracking

This feature converts uploaded receipt or invoice photographs into expense records through an AI scanner. It extracts receipt details and categorizes entries against corresponding purchase orders. Tracker retains each receipt and presents the associated expense entry for validation, approval, invoicing, and payroll processing.

See How It Works
Assignment And Project Management

Through card, list, and Gantt views, this functionality structures assignments into plans, phases, schedules, tasks, issues, risks, and assigned candidates. Default Project Plan Tasks add predefined activities to schedules, while submitted timesheets update the recorded progress of assigned work.

See How It Works

Pros And Cons of Tracker RMS

Pros

  • Resume parsing eliminates repetitive profile entry

  • Custom dashboards make performance trends visible

  • AI ranking accelerates shortlist comparisons

  • Automated follow-ups keep candidate outreach consistent

  • Candidate Planner clarifies temporary staff availability

Cons

  • Advanced workflow logic may complicate configuration

  • AI-generated drafts might produce uneven wording

  • Extensive dashboard widgets could come across visually dense

Tracker RMS Pricing

Launch

Core

Professional

Enterprise

  • Reporting, analytics, and dashboards

  • Unlimited active job postings

  • Up to 5 recruiters

  • Career site integration and one-click publishing

  • Complete CRM + ATS

  • Job posting to 1,000+ job boards

  • Unlimited job, applicant, and candidate records

  • Everything in Launch

  • Candidate search and match

  • Billing and invoicing

  • AI Content Suite

  • Branded careers page

  • Placement workflow automation

  • Outlook/Gmail add-ins

  • Custom reporting

  • Client portal

  • Mobile for users

  • Everything in Core

  • Candidate and client onboarding

  • REST API access

  • Candidate compliance

  • Multichannel sequences

  • Project tracking

  • Advanced workflow automation

  • Payroll integrations

  • Video Suite

  • Timesheets

  • Compliance automation

  • Everything in Professional

  • Geo-location and geo-fencing

  • Full back office and payroll

  • White-glove onboarding

  • Case management

  • Advanced shift and workforce management

  • Software adoption and behavior

  • Shift management added to mobile app

  • Live report export

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Tracker RMS Reviews

Total 16 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

T

Tony

Staffing and Recruiting, 11-50 employees

Less than a year

5.0
April 2025

“Would totally recommend!”

Pros

It's been around six months since we made the switch to Tracker RMS after using the same CRM/ATS for about 15 years. We have been extremely happy with the service we get regularly from Noah, Jillian and the entire team. Plus the system offers much more functionality than what we were used to with our previous platform.

Cons

There are certain fields that are fixed and cannot be removed or altered. But these are just a few so it is not a huge deal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lauren

Pharmaceuticals, 11-50 employees

Less than 6 months

5.0
April 2025

“Truly an amazing experience”

Pros

TrackerRMS platform is very simple to use, fast and highly efficient. Plus navigating through it is pretty easy too making our whole experience smooth and hassle-free.

Cons

I have not come across anything I dislike about it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hailey

Construction, 11-50 employees

Less than 6 months

5.0
March 2024

“Everything you need is in it”

Pros

What I liked most was how simple it was to navigate and how it kept track of all our projects.

Cons

Compared to other similar software it seemed to me a bit outdated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

View All 16 Reviews

Frequently Asked Questions

Does Tracker RMS offer an API?

Yes, the vendor offers REST API access in its Professional (custom pricing) subscription plan.

What language does Tracker RMS support?

The vendor website is available in English.

What other apps does Tracker RMS integrate with?

Tracker RMS supports third-party integrations with 40+ platforms, including Calendly software, ChatGPT, CoRecruit, CloudCall, Docusign, and Quickbooks.

Does Tracker RMS offer a mobile app?

Yes, the platform offers a dedicated mobile app.

What types of pricing plans does Tracker RMS offer?

The starting Tracker RMS cost is $79/user/month for its Launch plan, whereas the Core plan costs $99/user/month. The other two plans, namely Professional and Enterprise, are custom priced. Get a flexible Tracker RMS price based on your organization’s requirements and size.

Who are the typical users of Tracker RMS?

Typical users include recruitment professionals across information technology, healthcare, accounting and finance, professional services, and legal sectors.

What level of support does Tracker RMS offer?

Tracker RMS provides direct assistance from its team and self-service guidance through the Tracker Academy knowledge base. Other support options include phone calls, contact form, and client portal communication.