Visier People

“clear workforce data breakdown

Pros

It does a nice job of turning our workforce data into smaller and clearer pieces which makes it easy for people across the business to understand. That also helps when presenting insights to senior leadership since the data is broken down in a way that's much simpler to explain clearly and effectively.

Cons

The way it tracks time to hire from our applicant tracking system could be improved. Right now it starts once someone moves into the hiring phase after the background check is finished. It would be more useful if that tracking began as soon as the candidate signs the offer letter since the role is basically filled at that stage. That change would make the process more efficient.

“Flexible data analysis

Pros

Having all our People data in one centralized place makes this tool really valuable. It's fast to build many different kinds of analyses and the wide range of filtering and grouping options helps you look at data more holistically. Being able to connect different data sets and analyze them together gives a much clearer understanding of the business overall.

Cons

One area where it really falls short is customer support. Once we're on the platform, getting timely and reliable help can be frustrating. The product can get pretty technical especially when dealing with Visier Extend, business rules or trying to understand how the data works behind the scenes in Studio. The current support approach is not strong enough. Being sent knowledge based articles instead of receiving real guidance isn't sufficient and there's no direct support line available. Everything has to go through a ticket and the response can take a long time, sometimes coming back incomplete or even incorrect. Their support definitely needs to be improved.

“Clear visuals and useful insights

Pros

It does a really nice job of turning our data into something we can actually understand and present. The visualizations make a big difference and seeing the information laid out clearly helps communicate the story behind the numbers much better.

Cons

A limitation for us is that some of the more attractive features depend on our organization already having data structured in a specific way. If that format doesn't exist in your systems, things like department hierarchies or career paths may not be usable. It also feels like their model is shifting and bringing in new data isn't as simple as it used to be. Instead of simply working with their team to sort it out like before, it now seems like the options are buying another module, paying for project-based work, or handling the setup on your own.