Zoho People

What Is Zoho People?

Zoho People is HR software from Zoho Corporation, built to support employees from their first day through their exit. It brings together onboarding, leave, timesheets, offboarding, document storage, an HR help desk, and surveys, with custom forms and approval flows that HR can adjust to its own processes.

Beyond the basics, it covers attendance and shift rosters, along with performance tools such as goal setting, 360-degree feedback, and customizable appraisals. Timesheets track billable hours and overtime, and reports break data down by individual, team, and organization. HR can also set up multiple business entities with automatic employee IDs and guide each stage of a process with blueprints. Finally, employees can also access a self-service portal and the dedicated mobile app for Android and iOS for day-to-day requests and tasks.

What Is Zoho People Best For?

The platform is best known for ‘Zia,’ its built-in AI assistant, which answers questions, handles tasks, and pulls reports inside the HR system. Instead of asking the HR team for leave balances or policy details, employees can ask Zia in plain language by chat or voice and get a quick answer. It can also turn workforce data into visual analytics, so managers and leadership can see overall performance trends. Zia can also assist in writing and refining content to meet different requirements. Overall, it is suitable for organizations that want fewer repetitive HR requests, with multilingual support, role-based access, and analytics that spot trends and predict outcomes, so HR teams can focus on strategy.

How Much Does Zoho People Cost?

Zoho People pricing starts at $1.50/user/month under the Essential HR plan. Other paid plans are:

• Professional: $2.50/user/month
• Premium: $3.50/user/month
• Enterprise: $5/user/month

A Free plan is also offered, with support for up to five users. It also offers the following two pricing plans within the Zoho People Plus module:

• Premium: $4.50/user/month
• Enterprise: $10/user/month

For more than 500 users, organizations are urged to get a custom price quote for both modules.

A 30-day free trial is also available. Apart from the base subscription cost, businesses should keep the following potential costs in mind:

• Employee Data Migration: $1,000–$8,000
• Payroll, HRIS, And API Integrations: $2,000–$15,000
• Workflow Automation And Customization: $1,000–$10,000
• Admin And HR Team Training: $500–$5,000

Users generally view Zoho People as good value overall, especially small teams that like its accessible entry-level pricing and free plan. Some users, however, find costs add up as their needs grow, since modules are priced separately and certain features need higher tiers.

Zoho People Integrations

The software supports integration with many third-party platforms such as:

• DocuSign
• Slack software
• QuickBooks
• Microsoft
• G Suite
• Xoxoday
• Vantage Circle

It also integrates with other products in the Zoho suite, including:

• Zoho Vault
• Zoho Analytics
• Zoho Recruit

Moreover, Zoho People offers an API. It lets businesses access employee and form data to build custom applications and connect HR data with other systems. It supports XML and JSON formats and is independent of programming languages.

How Does Zoho People Work?

Log in to Zoho People to manage employee records, attendance, performance, and learning in one place. Follow the steps below to use its key features:

• Store all employee information in one central database and manage documents in one place
• Hire and onboard new staff by connecting a recruiting tool, sending offer letters with e-signatures, and setting up custom onboarding workflows
• Track attendance, timesheets, and shift rosters, and manage leave with clear visibility into balances and policies
• Run performance reviews and appraisals using different evaluation methods, and manage compensation
• Assign and manage employee training with the built-in learning module
• Answer employee questions through the HR help desk and keep track of open cases
• Collect honest feedback with engagement surveys and eNPS to see how employees feel about their work
• Connect payroll and expense tools to handle pay runs, benefits, compliance, and travel reimbursements
• Get reports and answers faster with HR analytics and Zia, on desktop or the mobile app

Who Is Zoho People For?

The platform is suitable for various industries and sectors, including:

• Finance
• IT
• Healthcare
• Media
• Education

Zoho People Use Cases

Based on our examination of the platform and user feedback, here are common ways organizations use Zoho People to solve real HR problems:

1. IT Teams Tracking Project Hours Across Multiple Workstreams

Hours in IT teams are often written down in different places, such as personal spreadsheets or chat threads, which makes them hard to review. With Zoho People's timesheets, employees record the time they work in one system, and managers can check it there. This gives managers a single source for hours worked instead of several scattered records.

2. Healthcare Providers Coordinating Shift Coverage

Hospitals and clinics need the right number of people on every shift, and coverage is often arranged through calls and messages. Zoho People's roster management lets HR set up shift schedules in one place. Zia, its AI assistant, can also show who has leaves left and who is free to work. Seeing both together helps HR fill gaps before a shift starts short.

3. Schools And Universities Managing Staff Performance Reviews

Review cycles for teaching and administrative staff often rely on forms that move between departments by email. Zoho People moves this into the system, with performance reviews and appraisals that can be customized and several ways to evaluate staff. Performance management is part of the Premium plan, so institutions that want it will need that tier.

4. Media Companies Measuring Employee Engagement

Deadlines keep creative teams busy, and HR may only hear about unhappiness when someone resigns. Zoho People's engagement surveys and Employee Net Promoter Score (eNPS) let HR ask employees how they feel about their jobs and the company on a regular basis. Hearing from staff this way gives HR a chance to notice concerns earlier.

Is Zoho People Right For You?

Zoho People may be a good fit for HR teams at growing businesses that need to manage more employees, locations, or business units. Settings can differ by person or shift, and appraisal cycles can run by location or role, so one system can cover units that each work in their own way. Its infrastructure is designed to scale with demand and support pretty reliable platform availability. The platform may also suit organizations that want several people to work in the same HR system.

For teams with privacy or industry rules to follow, Zoho People has features built around GDPR, such as letting employees see their data, correcting or deleting records on request, and exporting files with password protection. It also includes HIPAA-ready features, DCAA-compliant time tracking, and ISO 9001 certification. Buyers should still verify that the available controls meet their specific compliance requirements, since the GDPR information is not legal advice.

Additionally, stored data is encrypted with AES-256, and data in transit is protected as well. Multi-factor authentication, including biometrics and hardware keys, adds another layer. Activity logs record who changed what, and real-time backups run across servers.

Still not sure if Zoho People is right for you? Contact us at (661) 384-7070 for further guidance.