Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 280 users reviews
4.7
Rating Distribution
Positive
94%
Neutral
4%
Negative
2%
Starting Price
$54
per month
Jane App Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
Jane App Features
Telehealth
Jane offers built-in telehealth that connects virtual visits with scheduling, charting, reminders, and billing. Patients can join through a secure link, the patient app, or portal without downloading separate software. Additionally, practitioners can offer a virtual waiting room to patients, and utilize screen sharing, in-call chat, and audio/video controls during virtual visits.
Jane Payroll
Jane Payroll helps process pay runs, tax remittances, and year-end tax forms for both salaried employees and independent contractors. It can calculate and file CPP, EI, and income tax remittances and generate T4s and T4As at year-end. Staff can complete their own banking and tax setup, so the clinic owner does not have to enter these details manually.
Jane Websites
Jane Websites is an AI-powered website builder that creates a clinic website using information already stored in the Jane account. It supports customizable layouts, text, images, logos, and colors, while services, practitioners, and other details sync from Jane automatically. Websites also connect directly with Jane Online Booking and include built-in SEO foundations, mobile-friendly layouts, hosting, and dedicated support.
Virtual Assistants And Receptionists
The platform provides a trained, real-world assistant or receptionist who works directly within a clinic’s daily workflow, rather than adding another layer of software. The assistant works in the practitioner’s Jane account and can handle tasks such as answering calls, scheduling appointments, supporting billing, uploading documents, and tracking lab results.
Pros And Cons of Jane App
Pros
Customizable templates make clinical documentation easier
Easy to set up and adapt to clinic needs
Scheduling tools help reduce administrative burden
Cons
Some data imports may take longer in the UK
Email support responses can sometimes take longer
Jane App Pricing
Balance | Practice | Thrive |
|---|---|---|
$54 per month | $79 per month | $99 per month |
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Disclaimer: The pricing details were last updated on Sep 02, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Jane App Reviews
Total 280 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars15%
3
Stars4%
2
Stars0%
1
Stars2%
Share your experience
Angela Sauve
Mental Health Care, 1-10 employees
More than a year
“user-friendly software”
Pros
It's genuinely very user friendly. Even when I'm stuck and can't figure something out, support will walk me through it whenever I need help and there are also solid tutorials available.
Cons
I still haven't figured out how to log in from my phone if there's an interruption with my laptop-that's something I may need to learn for backup access.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mary Omann
Health, Wellness and Fitness, 1-10 employees
Less than a year
“well-documented all-in-one EMR”
Pros
Jane feels efficient and simple to use and everything is nicely documented. It lets our team use one of our mobile devices to respond to patients quickly and effectively, plus it works as an all-in-one EMR.
Cons
There aren't really any complaints about Jane. If anything ever came up or if we wanted to change something, I'm confident it wouldn't linger for long since the support team is genuinely excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanya Davey
Retail, 1-10 employees
Less than a year
“perfect for us”
Pros
Handles my appointments really well-I'm able to schedule them and quickly check what's coming up. It also stores the documents I need and supports video calls so I can attend sessions without juggling different tools.
Cons
Nothing stands out as something I dislike. It's working exactly how I need it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Can you text through the Jane App?
No, Jane does not allow users to send traditional SMS text messaging directly through the Jane App. However, it offers a built-in messaging hub for two-way chat.
Is Jane App suitable for busy chiropractic practices?
Jane can work for busy chiropractic practices, but its charting setup may require initial template customization. Users report notes taking under a minute after templates were built, while others also cite 3–5 minutes for new-patient notes and found the setup to be demanding.
Can Jane App replace paper intake forms and SOAP notes for an established clinic?
Yes. Jane supports digital intake forms and customizable chart templates for SOAP notes, so clinics can move these processes from paper into the platform. Practices transitioning from paper should still plan time to configure templates and train staff before going fully digital.
Is Jane App suitable for self-pay practices that also need superbills, insurance billing, and HEPs?
Yes. Jane supports self-pay visits and can generate superbills for patients seeking insurance reimbursement. It also supports direct insurance billing and integrates with Physitrack and Wibbi for home exercise programs.
Is Jane App suitable for therapists switching from SimplePractice?
Jane can be a suitable alternative for therapists seeking similar practice management capabilities, including scheduling, charting, billing, and client communication. However, practices should compare pricing, appointment limits, documentation tools, and treatment-plan features before switching, especially when moving from SimplePractice.


