What is Kareo Software?
Overview
Kareo is a cloud-based electronic medical record (EMR) software for small medical practices. It offers a range of features for practice management, patient record management, appointment scheduling, bill patients and payers, and other administrative tasks.
The platform is designed to help healthcare providers at small medical practices streamline their operations and improve the quality of care they provide to patients.
What is Kareo EMR Software Best For?
Kareo EMR is well-known for being an easy-to-use cloud-based EMR software specifically designed for smaller medical organizations and teams. It was rated best EMR/PM for practices with 1-10 providers.
Because it is cloud-based, there’s no software to download and no hardware to install. Users can simply sign up, log in, provide basic information, and start using the software.
Kareo is also configurable to your practice and connects seamlessly with billing. You’ll be able to access and update patient records electronically, including demographics, medical history, diagnoses, treatments, and medications. This helps practices save time and reduce the risk of errors by eliminating the need to manually manage paper records.
Another unique feature of Kareo is its Integrated Prescription Discounts system which allows you to search and compare prices at the point of prescribing. This can increase the likelihood of patients filling their prescriptions due to a lower cost.
Kareo EMR Software Cost
Kareo EMR offers users three pricing tiers, Kareo Clinical (EHR), Kareo Billing, and Kareo Pro + Plus. Both the Clinical and Billing plans have a starting price of $125/month respectively, with Pro + Plus costing users $199/month. However, the exact cost will depend on the number of users, the number of patients the practice sees, and the specific features and modules that the practice needs. The software does not currently offer a free trial.
How does Kareo EMR Work?
To use Kareo EMR, healthcare providers must first sign up for an account and set up their practice profiles. Once they have an account, they can log in to the Kareo EMR platform from any device with an internet connection.
Once logged in, providers can use the various features of Kareo EMR to manage their practice, including creating and accessing patient records, scheduling appointments, and managing billing and insurance claims.
Kareo EMR includes a range of clinical documentation templates and tools, as well as analytics and reporting capabilities, to help providers track their practice performance and improve patient care.
Who is Kareo EMR Software For?
Kareo EMR is particularly well-suited for small to medium-sized medical practices, including solo practitioners, group practices, and multi-specialty clinics. To cater to user needs, the platform also has a mobile app compatible with iPad, iPhone, and Apple Watch devices, allowing practitioners to run a full-featured EHR on the go.
From mental health to podiatry, Kareo makes it easy to give your patients better care and grow your practice. Please see this website for a complete list of specialties it serves.
Kareo EMR Software Features
Here are some of the key features of Kareo EMR you and your team can benefit from:
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Integrated Patient Portal
On Kareo EMR, patients can share their current medical records, view medical billing information, lab results, medical history, charting, and medications. Physicians and doctors can communicate with patients through instant messaging or video chatting.
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Patient Engagement
Kareo allows providers to create, update, and access comprehensive patient records, including medical history, allergies, medications, patient charts, and test results. It also includes tools for scheduling appointments, managing patient flow, and sending appointment reminders.
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Clinical Documentation
Kareo includes customizable templates for common medical forms and documents, such as progress notes, physical exams, and referrals. It also allows providers to create custom templates for their specific needs. In addition, the software includes a comprehensive dashboard providing practitioners with analytics and reporting tools to help practices track their performance and identify areas for improvement.
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E-prescribing
Once a refill has been requested, Kareo EMR automatically delivers information to pharmacies. This allows doctors and other healthcare professionals to save time, check for potential drug-to-drug or drug-to-allergy interactions, and reduce phone calls related to prescriptions.
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Billing Services and Revenue Cycle Management
Kareo EMR includes features for managing patient billing and insurance eligibility claims. It can generate patient statements, track payments, and identify billing errors, as well as use analytical tools to help practices track their financial performance.
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Secure Messaging Features
Clinicians on Kareo EMR can exchange information with patients or communicate with other health professionals quickly and securely, as well as conveniently message their organization’s billing team to maintain data security.
How is Kareo EMR different from other software?
Here are some things that Kareo does better than others:
- Ease of use: Kareo EMR is designed to be easy to use and navigate, with a user-friendly interface that aims to minimize the learning curve for new users. This can be particularly useful for small practices with limited IT resources or for solo practitioners who need to manage the software on their own.
- Customer Success Coach: It can be frustrating to set up and configure a new piece of software for everyone in the organization, which is why Kareo assigns a Dedicated Success Coach for smooth onboarding. This feature is rarely seen in other EMR software providers.
- Specialty focus: The medical software supports a wide range of specialities, and includes features and functionality that are tailored to the needs of these types of practices.
Is Kareo EMR Software Right for You?
Overall, Kareo EMR is designed to be easy to use and intuitive, with a user-friendly interface and comprehensive documentation and support resources available to help healthcare providers get the most out of the software.
Many users agree that the platform’s ease of use and simple navigation make every feature straightforward to understand. In addition, people have also noted Kareo EMR’s ability to integrate with multiple EMR products as beneficial to their medical practice.
However, since Kareo EMR is a subscription-based software, some users may find the cost to be prohibitive for small practices or solo providers. Other users also ran into issues with the platform’s mobile app, noting that the program sometimes closes without a stable internet connection.
Kareo EMR Software Pricing
| Kareo Clinical (EHR) $125/month – 1 provider |
Kareo Billing $125/month – 1 provider |
Kareo Pro + Plus $199/month – 1 provider |
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| What’s included: ✔ Comprehensive Dashboard ✔ Simple Charting ✔ Easy e-Prescribing ✔ Electronic Superbills ✔ Secure Messaging ✔ Integrated Patient Portal ✔ Meaningful Use Stage 2 Certified ✔ ICD-10 Ready ✔ Integrated Prescription Discounts ✔ Agenda Overview |
What’s included: ✔ Comprehensive Dashboard ✔ Complete Patient Management ✔ Powerful Scheduler and Patient Reminders ✔ Insurance Billing and Reporting ✔ Robust Patient Billing and Collections ✔ Insurance Eligibility ✔ Secure Messaging System ✔ ICD-10 Ready |
What’s included: ✔ Complete Patient Management ✔ Simple Charting ✔ Easy e-Prescribing ✔ Insurance Billing & Reporting ✔ Robust Patient Billing & Collections ✔ Patient Communications ✔ Online Scheduling ✔ Telehealth |
For exact pricing information customized to your practice needs or watching the software in action, please click on the buttons below:
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PROS
- Customizable templates: Kareo EMR allows users to create and customize templates for common documentation, such as patient notes and referrals. This can help providers save time and ensure that all necessary information is consistently recorded.
- Integration: Kareo can integrate with other healthcare systems, such as EHRs and lab systems, allowing providers to access and share patient information more easily.
- Billing and coding support: Kareo includes tools to help providers track and manage patient billing and coding, which can help reduce errors and improve reimbursement rates.
- User-friendly interface: Kareo is designed with a user-friendly interface that makes it easy for providers to access and enter patient information, reducing the time and effort required to manage patient records.
- Mobile access: Kareo can be accessed from a web browser or mobile app, allowing providers to access patient information and manage their practice from anywhere.
- Customer support: Kareo assigns a dedicated Success Coach once you sign up. It also offers a range of customer support options, including phone and email support, training resources, and online support materials, to help users get the most out of the software.
CONS
- Complexity: Kareo EMR has a wide range of features and tools, which can be overwhelming for some users. It may take time and effort to learn how to use all of the features effectively.
- Complexity: PrognoCIS EMR is a complex system that requires a significant amount of training and support to use effectively. This can be especially challenging for smaller organizations that may not have the resources to devote to training and support.
- Limited interoperability: While Kareo EHR can integrate with a few other healthcare systems, it may not be compatible with all. This can limit the ability to exchange patient information with other providers or systems.
- User experience: Some users may find the interface or navigation of Kareo EMR to be confusing or difficult to use, making it difficult to make the most of the platform’s features.
- Limited vendor support: Some users have reported that vendor support for Kareo EMR can be slow or unresponsive, which can be frustrating when attempting to resolve technical issues.
