Kareo EMR offers solutions for electronic health records, billing, and patient engagement. It aims to streamline operations seamlessly, empowering healthcare providers and enhancing overall practice efficiency. Kareo aims to simplify practice management. Watch a demo to further explore its features.

Kareo EMR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What is Kareo?

Kareo EMR is a cloud-based electronic medical record (EMR) software for small medical practices. It offers various features including practice management, patient record management, appointment scheduling, billing patients and payers, and other administrative tasks.

The platform is designed to help healthcare providers at small medical practices streamline their operations and improve the quality of care they provide to patients.

Furthermore, Kareo and PatientPop software, merged to form Tebra. It aims to update each aspect of the patient journey and facilitate the interconnected practice of the future.

What is Kareo EMR Best For?

Kareo EMR is well-known for being an easy-to-use software, specifically designed for smaller medical organizations and teams. It was rated best EMR/PM for practices with 1-10 providers.

Because it is cloud-based, there’s no software to download and no hardware to install. Users can simply sign up, log in, provide basic information, and start using the software.

Kareo is configurable to your practice and connects seamlessly with billing. You’ll be able to access and update patient records electronically, including demographics, medical history, diagnoses, treatments, and medications. This helps practices save time and reduce the risk of errors by eliminating the need to manually manage paper records.

Another unique feature of Kareo EMR is its Integrated Prescription Discounts system which allows you to search and compare prices at the point of prescribing. This can increase the likelihood of patients filling their prescriptions due to a lower cost.

How Much Does Kareo Cost?

Kareo EMR offers users four Pricing tiers, Kareo Clinical Essentials, Kareo Billing Essentials, Kareo Pro, and Kareo Plus. Kareo Clinical Essentials starts at $349/provider/month. Kareo Billing Essentials plans start at $374/provider/month. Kareo Plus costs $599/provider/month. Lastly, Kareo Plus costs $624/provider/month.

The exact Kareo EMR cost will depend on the number of users, the number of patients the practice sees, and the specific features and modules that the practice needs. The software does not currently offer a free trial.

Contact us for a personalized Kareo pricing quote tailored to your specific requirements.

How Does Kareo Software Work?

To use Kareo software, healthcare providers must first sign up for an account and set up their practice profiles. Once they have an account, they can log in to the Kareo platform from any device with an internet connection.

Once logged in, a provider can use the various features of Kareo software to manage their practice, including creating and accessing patient records, scheduling appointments, and Kareo medical billing.

Kareo software includes a range of clinical documentation templates and tools, as well as analytics and reporting capabilities, to help providers track their practice performance and improve patient care.

For a more in-depth look at the software’s features, schedule a limited-time free Kareo EHR demo.

Who is Kareo For?

Whether you're a doctor in a small practice or a key practitioner in a medium-sized multi-specialty clinic, Kareo can help you out. To cater to user needs, the platform also has a mobile app compatible with iPad, iPhone, and Apple Watch devices, allowing practitioners to run a full-featured EHR on the go.

From mental health to podiatry, Kareo makes it easy to give your patients better care and grow your practice. Please see this website for a complete list of specialties it serves.

How is Kareo EHR Different From Other Software?

Here are some things that Kareo does better than others:

  • Ease of Use: Kareo EHR is designed to be easy to use and navigate, with a user-friendly interface that aims to minimize the learning curve for new users. This can be particularly useful for small practices with limited IT resources or for solo practitioners who need to manage the software on their own
  • Customer Success Coach: It can be frustrating to set up and configure a new piece of software for everyone in the organization, which is why Kareo EHR assigns a Dedicated Success Coach for smooth onboarding. This feature is rarely seen in other software providers and has been praised in other Kareo reviews too
  • Specialty Focus: The medical software supports a wide range of specialties and includes features and functionality that are tailored to the needs of these types of practices

Is Kareo EMR Right for You?

Overall, Kareo EMR is designed to be easy to use and intuitive, with a user-friendly interface and comprehensive documentation and support resources available to help healthcare providers get the most out of the software.

Many users agree that the platform’s ease of use and simple navigation make every feature straightforward to understand. In addition, people have also noted Kareo EMR’s ability to integrate with multiple EMR products as beneficial to their medical practice.

However, since it is a subscription-based software, some users may find the Kareo price to be prohibitive for small practices or solo providers. Other users also ran into issues with the platform’s mobile app, noting that the program sometimes closes without a stable internet connection.

Learn how the platform can be a boon for your organization by reading Kareo EMR reviews or contacting us at (661) 384-7070.

Kareo EMR Features

On Kareo EMR, patients can share their current medical records, view medical billing information, lab results, medical history, charting, and medications. Physicians and doctors can communicate with patients through instant messaging or video chatting.

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Kareo allows providers to create, update, and access comprehensive patient records, including medical history, allergies, medications, patient charts, and test results. It also includes tools for scheduling appointments, managing patient flow, and sending appointment reminders.

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Kareo includes customizable templates for common medical forms and documents, such as progress notes, physical exams, and referrals. It also allows providers to create custom templates for their specific needs. In addition, the software includes a comprehensive dashboard providing practitioners with analytics and reporting tools to help practices track their performance and identify areas for improvement.

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Once a refill has been requested, Kareo EMR automatically delivers information to pharmacies. This allows doctors and other healthcare professionals to save time, check for potential drug-to-drug or drug-to-allergy interactions, and reduce phone calls related to prescriptions.

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Kareo EMR includes features for managing patient billing and insurance eligibility claims. It can generate patient statements, track payments, and identify billing errors, as well as use analytical tools to help practices track their financial performance.

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Clinicians on Kareo EMR can exchange information with patients or communicate with other health professionals quickly and securely, as well as conveniently message their organization’s billing team to maintain data security.

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Pros and Cons of Kareo EMR

Pros

  • Provides a complete operating system for independent healthcare practices
  • Supports various specialties through specialty-specific tools
  • Streamlines billing and collections processes
  • Offers powerful analytics to enable data-driven decision-making
  • Automates day-to-day administrative workflows

Cons

  • Limited customization options for a few advanced modules
  • Initial learning curve for new users
  • Customer support response times may vary according to some Kareo EHR reviews

Kareo EMR Pricing

Clinical Essentials

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What's Included

  • Clinical

Billing Essentials

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What's Included

  • Billing

  • Payments

Plus

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What's Included

  • Clinical

  • Patient Payments

  • Billing

  • Engage

Pro

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What's Included

  • Clinical

  • Billing

  • Patient Payments

  • Engage

  • Telehealth

Kareo EMR Reviews

Overall Rating

3.6

195 Review(s)

Rating Distribution

5

star

(79)

4

star

(46)

3

star

(17)

2

star

(19)

1

star

(34)

April 2024

It has gotten worse over the years

Durwood

Mental Health Care

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

Pros

The thing I like the most is that the Kareo team was keen to understand the requirements specific to a mental health practice, both from a business and functional perspective.

Cons

The customer service they provide is undoubtedly the worst in the industry. The process they have for deactivating a provider is very annoying and time-consuming. I have spent up to 2 hours on the phone with them just to deactivate a provider.

April 2024

They are the worst

Bonnie

Hospital & Health Care

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I have nothing good to say about this product.

Cons

To date, Kareo (now Tebra) has been the worst company I have worked with. I am a Kareo customer, and our clinics switched to Tebra on 11/23. However, Kareo has still not properly transferred our data. Customer support staff is unresponsive, and I can't get a solution from anyone.

April 2024

The product is terrible regardless of the branding

Greg

Medical Practice

Ease of use

5

Value for money

3

Customer Support

1

Functionality

3

Pros

The contract interface is visually appealing but that's about it.

Cons

It's difficult to even list all the issues. The scheduling software frequently drops appointments, the customer service is incompetent, the billing reports are inadequate, leading to missed claims and the system crashes regularly. They make grand promises before you make a purchase, but I am still waiting for things that were supposed to be done within a couple of months after signing up. They promise callbacks that rarely happen, and it's nearly impossible to speak to a manager over the phone. They changed their name from Kareo to Tebra due to their terrible reputation, but the product remains just as terrible. I apologize for the rant, but I am very much exhausted from dealing with them. I have reached my breaking point.

Frequently Asked Questions

Kareo offers medical providers the option to pay month to month rather than engaging in long term contracts. To learn what option is available to you request pricing on this page.