Last Updated Oct 28, 2025
Key Takeaways
Insights from verified Software Finder Reviews from the past 9 years
Kareo is a cloud-based electronic health records and practice management platform for small to midsize medical practices. It streamlines operations with features for integrated scheduling and billing. Users praise its patient engagement tools; however, its mobile features are somewhat limited. A recent update introduced AI Review Insights for analyzing and summarizing patient feedback, strengthening the platform’s appeal even further.
Our Verdict
Kareo, now known as Tebra delivers practical value for solo to midsize outpatient practices seeking centralized operations and in-house revenue oversight. Its midrange pricing is cost-effective at steady visit volumes, though small clinics may feel the impact. Buyers should strike a balance between limited mobile functionality and rapid adoption, as well as cohesive, all-in-one workflows.
Overall Rating
Based on 196 users reviews
3.6
Rating Distribution
Positive
64%
Neutral
18%
Negative
18%
Starting Price
$349
/provider/month
What Is Kareo EMR?
Kareo EMR is a cloud-based Electronic Medical Record (EMR) software for small and medium medical practices. It offers various features, including practice management, patient record management, appointment scheduling, billing patients and payers, and other administrative tasks.
The platform is specifically designed for healthcare providers at small medical practices to streamline their operations and improve the quality of care they provide to patients.
Furthermore, Kareo and PatientPop have merged to form Tebra, offering a unified platform that integrates care delivery, patient engagement, and practice growth tools. It aims to update each aspect of the patient's journey and facilitate the interconnected practice of the future.
What Is Kareo EMR Best For?
Kareo EMR is well-known for being easy-to-use software, specifically designed for smaller medical organizations and teams. It was rated best EMR/PM for practices with 1-10 providers.
Because it is cloud-based, there’s no software to download and no hardware to install. Users can simply sign up, log in, provide basic information, and start using the software.
Kareo is configurable to your practice and connects seamlessly with billing. You’ll be able to access and update patient records electronically, including demographics, medical history, diagnoses, treatments, and medications. This helps practices save time and reduce the risk of errors by eliminating the need to manually manage paper records.
Another unique feature of Kareo EMR is its Integrated Prescription Discounts system which allows you to search and compare prices at the point of prescribing. This feature helps providers to prescribe cost-effective medications, increasing the likelihood that patients will obtain their prescriptions due to reduced out-of-pocket costs.
How Much Does Kareo EMR Cost?
Kareo EMR offers users four Pricing tiers, Kareo Clinical Essentials, Kareo Billing Essentials, Kareo Pro, and Kareo Plus.
- Kareo Clinical Essentials starts at $349/provider/month
- Kareo Billing Essentials plan start at $374/provider/month
- Kareo Plus costs $599/provider/month
- Kareo Pro costs $624/provider/month
The exact Kareo EMR cost will depend on the number of users, the number of patients the practice sees, and the specific features and modules that the practice needs. The software does not currently offer a free trial. Pricing is determined on a per-provider basis, with each subscription including access to core platform features, technical support, and software updates.
Disclaimer: The pricing is subject to change
Kareo EMR Integrations
Kareo offers an integrated EHR, billing, and scheduling solution for seamless information exchange. However, the vendor has not disclosed any specific third-party application integrations.
How Does Kareo EMR Software Work?
To use Kareo software, healthcare providers must first sign up for an account and set up their practice profiles. Once they have an account, they can log in to the Kareo platform from any device with an internet connection.
Once logged in, a provider can use the various features of Kareo software to manage their practice, including creating and accessing patient records, scheduling appointments, and managing Kareo medical billing.
Kareo software includes a range of clinical documentation templates and tools, as well as analytics and reporting capabilities, to help providers track their practice performance and improve patient care.
Who Is Kareo For?
Whether you're a doctor in a small practice or a key practitioner in a medium-sized multi-specialty clinic, Kareo can help you out. To cater to user needs, the platform also has a mobile app compatible with iPad, iPhone, and Apple Watch devices, allowing practitioners to run a full-featured EHR on the go.
From mental health to podiatry, Kareo makes it easy to give your patients better care and grow your practice. Please see this website for a complete list of specialties it serves.
How Is Kareo EMR Different From Other Software?
Here are some things that Kareo does better than others:
- Ease of Use: Kareo EHR is designed to be easy to use and navigate, with a user-friendly interface that aims to minimize the learning curve for new users. This can be particularly useful for small practices with limited IT resources or for solo practitioners who need to manage the software on their own.
- Customer Success Coach: It can be frustrating to set up and configure a new piece of software for everyone in the organization, which is why Kareo EHR assigns a Dedicated Success Coach for smooth onboarding. This feature is rarely seen in other software providers and has been praised in other Kareo reviews too.
- Specialty Focus: The medical software supports a wide range of specialties and includes features and functionality that are tailored to the needs of these types of practices.
Kareo EMR Use Cases
Here are the scenarios where Kareo is a strong fit for small to mid-sized medical practices, based on our analysis of user reviews and the software’s current capabilities:
Multi-location Practices With Centralized Billing
Kareo supports consolidated charge entry, unified claim queues, and shared dashboards for groups operating in two or more clinics under one billing unit. Billing teams can manage denials, rejections, and follow-ups across sites in a single interface, which users say reduces duplicate work and oversight errors.
Clinics Focused On Patient Intake And Engagement
Integrated appointment scheduling, online intake forms, patient messaging, and discount-prescription tools help capture information before visits and tasks in advance, enabling more proactive communication and scheduling.
Solo Or Small Practices Seeking Simpler Administration
For solo physicians or small groups without dedicated IT, Kareo’s all-in-one scheduling, charting, and billing reduces system sprawl and training time. Its intuitive interface and guided onboarding process enable a smooth transition from paper records or disconnected systems.
Behavioral Health And Specialty Clinics Needing Flexible Workflows
Therapists, mental health providers, and specialists in niche areas can configure intake and progress note templates and manage claims without a rigid clinical path. The platform’s customization options allow users to align documentation with individualized treatment plans, while integrated telehealth and patient engagement tools enhance follow-up and continuity of care.
Kareo EMR User Sentiment
| Most Positive Sentiments | Least Positive Sentiments |
| Ease Of Use | Customer Support Responsiveness |
|
|
| Users consistently praise Kareo’s intuitive interface and short learning curve, especially for small practices without dedicated IT support. They describe the software as straightforward and easy to learn, enabling staff to get up to speed quickly. One user said, “The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential.” | Slow support response is a frequent pain point. Some reviewers report delays or difficulty reaching live assistance, while others recommend individual agents but note inconsistent follow-up. Users report that, “With system updates there are occasional hiccups or delays with certain aspects of the system.” |
| All-In-One Platform For Small Practices | Mobile App Performance |
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|
| Users value having EHR, billing, and practice management all in one platform. Single sign-on and a unified dashboard help small practices manage charting and payments through a single system, eliminating the need for multiple systems. A user noted that, “The dashboard is great and offers a lot of functionality while still looking clean and professional.” | Many users consider the iOS mobile app less capable than the desktop version. They report slow load times and occasional crashes during patient data entry. |
| Patient Communication And Engagement Tools | Claims And Insurance Processing |
|
|
| Practices report improved communication and fewer no-shows with Kareo’s appointment reminders, messaging, and patient portal. Integrated text and email reminders are frequently cited as standout workflow enhancers. | Users repeatedly report clearinghouse errors, delayed reimbursements, and frequent claim denials, often requiring manual intervention. As quoted by the user, “The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable.” |
Is Kareo EMR Right for You?
Overall, Kareo EMR is designed to be easy to use and intuitive, with a user-friendly interface and comprehensive documentation and support resources available to help healthcare providers get the most out of the software.
Many users agree that the platform’s ease of use and simple navigation make every feature straightforward to understand. In addition, people have also noted Kareo EMR’s ability to integrate with multiple EMR products as beneficial to their medical practice.
Since it is a subscription-based software, some users may find the Kareo price to be prohibitive for small practices or solo providers. Other users also ran into issues with the platform’s mobile app, noting that the program sometimes closes without a stable internet connection.
Learn how the platform can be a boon for your organization by reading Kareo EMR reviews or contacting us at (661) 384-7070.
