Last Updated
Overview
Lightning Step is a versatile platform that elevates workforce management by offering solutions for scheduling and communication. One notable consideration is that since Lightning Step is internet-hosted, its functionality is dependent on a stable internet connection. However, this cloud-based approach offers remote access to patient records and streamlined updates.
Lightning Step Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
Lightning Step Features
AI-Powered Lighting Intelligent Assistant (LIA)
Lightning Step's AI-Powered LIA is an ISO 42001-certified feature that automates documentation, optimizes procedures, and ensures compliance throughout the care continuum. LIA reduces burnout and frees up time for patient care by saving physicians an estimated 12.5 hours a month and recovering more than 55% of documentation time. It also improves results, enables individualized treatment planning, and increases accuracy.
Revenue Cycle Management
The revenue cycle management feature simplifies billing and claims processing, ensuring accurate and timely submissions. This tool helps manage insurance verifications, authorizations, and collections, reducing errors and improving financial performance. This feature is important for maintaining the economic health of healthcare facilities.
E-Prescription And Appointment Scheduling
Lightning Step makes it easy to prescribe medications electronically. This system lets practitioners quickly check for drug interactions, allergies, and dosage information. It also allows you to easily schedule appointments, send reminders, and track patient no-shows.
Records And Claims Management System
The software also includes a medical records system, allowing treatment centers to track their clients' progress and manage their medical information. In addition, Lightning Step provides a claims management system that helps treatment centers process insurance claims and invoices. As a result, the software helps treatment centers of any size streamline their operations and provide better care for their clients.
Pros And Cons of Lightning Step
Pros
Offers telehealth tools for inpatient, outpatient, and residential care
Empowers providers by streamlining processes for decision-making
Gives alerts to users for overdue treatment plans and unsigned documents
Cons
Client invoicing module may not be suitable for larger-scale operations
Getting accustomed to various features and functionalities can take some time
Lightning Step Reviews
Total 7 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Robert
Behavioral Health, Medicine, Occupational Therapy, Speech Therapy, 11-50 employees
More than a year
“Luna Recovery”
Pros
Having both financial and clinical components in one place is a major advantage.
Cons
I found that some of the reporting features and the CRM could be improved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Clark
Behavioral Health, Medicine, Occupational Therapy, Speech Therapy, 1-10 employees
More than a year
“Lightning Step EMR is great!!”
Pros
Its user-friendly with plenty of helpful features. Their customer support is also outstanding!
Cons
If I had to point out a drawback it would be the mobile app which I wish were better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jay
Behavioral Health, Medicine, Occupational Therapy, Speech Therapy, 11-50 employees
More than a year
“Best EMR for SUD/MH”
Pros
Its incredibly user-friendly making it easy for new hires to pick up. The support staff are the most knowledgeable and responsive EMR staff Ive ever encountered.
Cons
Overall I dont have many complaints. Like all EMRs Lightning Step experiences glitches occasionally but they are usually resolved quickly often within 30 minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What systems does Lightning Step software integrate with?
The vendor supports various third party integrations, including PaySimple, Waystar, and CallTrackingMetrics.
What are the main features of Lightning Step software?
It offers various features, including online intake forms, a calendar, e-prescribing, a client portal, and RCM.
Is Lightning Step software cloud-based?
Yes, Lightning Healthcare is cloud-based.
Who can benefit from using lightning steps?
Lightning Step EHR is the only comprehensive solution created to streamline the workflow of behavioral health practitioners and addiction treatment clinics.
What level of support does Lightning Step offer?
The vendor offers customer support through phone call and knowledge base.
Who are the typical users of Lightning Step?
Specialties focusing on substance abuse treatment, behavioral health, mental health, and others use it for their practice needs.
What languages does Lightning Step support?
The vendor offers its services primarily in English.
Does Lightning Step have a mobile app?
Yes, it offers a mobile app for both Apple and Android devices.
How much does Lightning Step cost?
The software offers an all-in-one pricing plan that costs $49/month. Contact us to get personalized Lightning Step pricing for your budget and needs.
Does Lightning Step offer an API?
Yes, it offers an API to connect to external tools.
Is Lightning Step software free?
No, the software is not free. Get a custom Lightning Step cost quote to get a plan that fits your organization’s needs.