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Lightning Step is a versatile platform that elevates workforce management by offering solutions for scheduling and communication. One notable consideration is that since Lightning Step is internet-hosted, its functionality is dependent on a stable internet connection. However, this cloud-based approach offers remote access to patient records and streamlined updates.

Lightning Step Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

View All Specifications

What Is Lightning Step?

Overview

Lightning Step is a comprehensive cloud-based software program for behavioral healthcare professionals to manage patient records and medical information. The software is designed to streamline the workflow of behavioral healthcare treatment facilities and make it easy to access and track patient information.

The software is designed to eliminate cross-communication pain points by integrating all your systems into one user-friendly platform. This will make it easier for you to manage your data and keep your team on track. With the software, you’ll be able to easily customize things to fit the specific needs of your facility. Plus, the prebuilt integrations make it easy to get started.

What Is Lightning Step Best For?

Lightning Step excels in its integrated electronic health records (EHR) system, which combines clinical, medical, and billing information into a single, unified platform. The feature allows treatment professionals to create and manage detailed treatment plans, progress notes, and assessments within the same system, reducing the need for multiple software solutions.

Lightning Step Pricing

The vendor does not provide information related to specific pricing plans. However, you can get personalized Lightning Step pricing for your budget and needs.

Lightning Step Integrations

Lightning Step integrates with the multiple services, including:

How Does Lightning Step Work?

Here's how you can make use of the software's features:

  • Log in to the account using secure credentials to access the Lightning Step dashboard
  • Schedule appointments by selecting available time slots and assigning them to patients
  • Manage patient intake by entering or updating patient information and medical history
  • Create treatment plans using customizable templates tailored to individual patient needs
  • Prescribe and track medications through the integrated medication management system
  • Submit insurance claims and manage billing through the revenue cycle management feature
  • Monitor patient progress using built-in analytics and reporting tools
  • Ensure compliance with regulatory standards using the platform’s security and audit features
Want to see the software live in action? Schedule a free Lightning Step demo to learn how it can streamline your practice operations.

Who Is Lightning Step For?

Lightning Step targets the following healthcare facilities:

  • Behavioral health treatment facilities
  • Addiction treatment facilities
  • Mental health clinics

Is Lightning Step Right For You?

If you are seeking the right software for your behavioral health or addiction treatment center, Lightning Step stands out with its comprehensive, integrated platform. Addiction treatment centers created Lightning Step as a comprehensive solution to streamline workflows and improve patient outcomes. Its unified EHR, practice management, and revenue cycle management features ensure that all aspects of your practice are seamlessly connected.

Lightning Step is also designed to grow with your practice, making it a scalable solution that can accommodate small clinics and larger treatment centers. Its cloud-based infrastructure ensures that your data is secure and complies with industry standards such as HIPAA.

Are you still deciding whether Lightning Step is right for your business? Call us on (661) 384-7070, and we will help you make the best decision.

Lightning Step Features

The Lightning Step EHR system consolidates clinical, medical, and billing information into a single platform. This comprehensive approach allows healthcare providers to access all patient records in one place. The EHR system supports various treatment modalities, helps maintain detailed clinical documentation, and improves patient outcomes.

how it worksSee How It Works

The revenue cycle management feature simplifies billing and claims processing, ensuring accurate and timely submissions. This tool helps manage insurance verifications, authorizations, and collections, reducing errors and improving financial performance. This feature is important for maintaining the economic health of healthcare facilities.

how it worksSee How It Works

Lightning Step makes it easy to prescribe medications electronically. This system lets practitioners quickly check for drug interactions, allergies, and dosage information. It also allows you to easily schedule appointments, send reminders, and track patient no-shows.

how it worksSee How It Works

The software also includes a medical records system, allowing treatment centers to track their clients' progress and manage their medical information. In addition, Lightning Step provides a claims management system that helps treatment centers process insurance claims and invoices. As a result, the software helps treatment centers of any size streamline their operations and provide better care for their clients.

how it worksSee How It Works

Pros and Cons of Lightning Step

Pros

  • The integration of EHR, practice management, and billing simplifies workflow
  • Availability of customizable templates for treatment plans and progress notes
  • Comprehensive analytics and a robust reporting system
  • Quick and helpful responses to the user’s queries

Cons

  • Users experience disruptions in services during internet outages
  • Getting accustomed to the various features and functionalities can take some time

Lightning Step Reviews

Overall Rating

4.7

7 Review(s)

Rating Distribution

5

star

(5)

4

star

(2)

3

star

2

star

1

star

October 2023

Luna Recovery

Robert

Hospital & Health Care

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

Pros

Having both financial and clinical components in one place is a major advantage.

Cons

I found that some of the reporting features and the CRM could be improved.

October 2023

Lightning Step EMR is great!!

Clark

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Its user-friendly with plenty of helpful features. Their customer support is also outstanding!

Cons

If I had to point out a drawback it would be the mobile app which I wish were better.

October 2023

Best EMR for SUD/MH

Jay

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

Its incredibly user-friendly making it easy for new hires to pick up. The support staff are the most knowledgeable and responsive EMR staff Ive ever encountered.

Cons

Overall I dont have many complaints. Like all EMRs Lightning Step experiences glitches occasionally but they are usually resolved quickly often within 30 minutes.

October 2023

No EMR is perfect, but LS does ALOT of things right!

Erin

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The AR Aging dashboard has really helped our collection efforts. Our billing team now has everything they need in one place saving us from having to chase people down for answers.

Cons

In my experience the client invoicing module could use improvement. It works well for facilities with smaller census numbers but becomes cumbersome for larger operations. Nevertheless it meets compliance standards for our industry.

August 2023

Gets the job done

Steven

Hospital & Health Care

Ease of use

6

Value for money

5

Customer Support

7

Functionality

5

Pros

Once you get the hang of it the system does everything you need. It takes a bit of time to learn how to navigate but its efficient and gets the job done. Id use it again without any issues although its not my first choice.

Cons

My experience with Lightning Steps was that it was glitchy and lacked sufficient security features.

July 2023

Finally found a solution

Ryan

Mental Health Care

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Pros

Lightning Step stands out from our previous EHR system and others we considered. Its designed to streamline documentation and QA processes. For instance it notifies users about unsigned documents or overdue Treatment Plan Reviews. Supervisors can easily review departmental documentation adherence in one dashboard view. Plus its documentation customization options surpass those of other programs we looked at. Another advantage is its integrated e-prescribing system which doesnt use Dr. First an aspect appreciated by our organization and providers. This integration has halved our prescription time. Cost-wise they offer a per-user option instead of an average client census fee setting them apart from many others. Also their robust reporting system can automate custom reports reducing manual efforts for compliance and reviewing practice KPIs.

Cons

The mobile functionality is somewhat limited similar to most systems weve evaluated. However since it doesnt affect our ease of use it wasnt a significant factor for us. Nonetheless it might be worth considering for other practice setups.

October 2022

A beautiful integration of CRM, EMR, and RCM!

Loren S.

Medical Care

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

Pros

The software integrates CRM, EMR, and RCM systems and eliminates the cross-communication pain points associated with using various platforms. All of this brings together the foundations needed to run and expand a successful facility in todays world.

Cons

In terms of cons, I can say what bothers me most is how the system sometimes lags. You cant work smoothly with multiple tabs open; sometimes the system shuts down entirely.

Frequently Asked Questions

Lightning software supports integrations with Twilio, Waystar, and CallTrackingMetrics.