C2Perform: Pricing, Free Demo & Features

Last Updated Sep 1, 2026

Overview

C2Perform is a powerful, integrated solution that transforms call center and back-office complexity into consistency, unifying functions like learning management and coaching into a single, cost-effective suite. While some users note issues finding items on the interface, its dynamic coaching and unified analytics justify the investment.

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Starting Price

Custom

C2Perform Specifications

Activity Dashboard
Asynchronous Learning
Activity Tracking
Access Controls/Permissions
Collaboration Tools
Training Management
Learner Portal
Applicant Tracking
Attendance Tracking
Certification & Licensing

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What Is C2Perform?

C2Perform is a comprehensive software engineered to unite performance management and learning operations within contact centers and back-office teams. By replacing disconnected spreadsheets and single-purpose tools, the platform streamlines key workflows. Its Connected Quality Assurance feature, for instance, links performance data to automated training assignments, bridging knowledge gaps seamlessly. The Dynamic Coaching tool further helps to reduce administrative time, allowing managers to focus on developing their teams and boosting performance.

C2Perform Pricing

The C2Perform cost is based on four plans:

Core: $25/user/month
Team: $30/user/month
Plus: $45/user/month
Enterprise: custom pricing

Request a personalized C2Perform pricing quote for your business.

Disclaimer: The pricing is subject to change.

C2Perform Integrations

The software supports integration with multiple platforms, such as:

Salesforce
Zendesk Suite
Microsoft Teams
Talkdesk
Slack Software
Oracle
Five9 Software

Watch a free C2Perform demo to learn more about its integration arrangements.

Who Is C2Perform For?

C2Perform is ideal for a range of industries, including:

Contact centers
Customer support
Back-office operations
Financial services
Insurance

Is C2Perform Right For You?

With C2Perform, you get an all-in-one solution that replaces disjointed systems with a single, integrated platform. This unified approach to performance management, learning, and engagement helps boost team morale and reduce employee turnover. The C2Perform price is also realistic for the value it provides, and the platform is trusted by some of the world's most renowned brands in over 30 countries.

Still not sure about C2Perform? Contact our support team at (661) 384-7070 for further guidance.

C2Perform Features

Dynamic Coaching

The platform's coaching tools are designed to streamline a supervisor's workflow, saving up to 40% of their preparation time with an integrated "User Activity Summary" that consolidates past coaching sessions, quality results, and training records.

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Connected Quality Assurance

This feature moves beyond simple scoring to drive real performance gains. By using business rules to analyze quality data, the system can automatically assign follow-up training and knowledge resources to bridge skill gaps and ensure continuous improvement.

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Integrated Learning Management

C2Perform's LMS delivers consistent training quality in any environment, whether in-class, remote, or hybrid. The “Employee Journeys” feature helps new hires gain proficiency faster and reduces early attrition by mapping out critical touchpoints.

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Unified Knowledge Base

This tool is designed to solve common pain points like outdated documents and hard-to-find information. An AI-powered natural language search helps users find answers quickly. Additionally, an AI-assisted tool helps users create and refine new knowledge base content up to 50% faster.

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Streamlined Talent Management

The platform simplifies critical performance management functions by allowing users to set objectives, track progress, and share key performance indicators (KPIs) from a single dashboard. This reduces the administrative burden of using multiple spreadsheets or disconnected systems.

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Pros And Cons of C2Perform

A quick look at C2Perform's strengths and weaknesses to
help you decide if it's the right fit

Pros

The quality assurance module offers all the features needed
Offers unique teaching strategies to implement
Flexibility to personalize the client platforms

Cons

Might face issues with understanding some features on the interface
The reporting abilities could be strengthened

C2Perform Reviews

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does C2Perform have a mobile app?

No, C2Perform does not have a mobile app.

Who are the typical users of C2Perform?

Typical C2Perform users include leaders in contact centers, customer support, back-office operations, financial services, and insurance.

What types of pricing plans does C2Perform offer?

The C2Perform price has four plans: Core ($25/user/month), Team ($30/user/month), Plus ($45/user/month), and Enterprise (custom pricing). Request a personalized C2Perform pricing quote for your business.

What language does C2Perform support?

C2Perform supports 14 languages, including English and Spanish.

What level of support does C2Perform offer?

C2Perform provides support through a contact form and FAQs.

Does C2Perform offer an API?

No, C2Perform does not offer an API.

What other apps does C2Perform integrate with?

The software integrates with platforms such as Salesforce, Zendesk Suite, Microsoft Teams, Talkdesk, Slack Software, Oracle, and Five9 Software.