Synap: Pricing, Free Demo & Features

Name: Synap
Rating: 4.8 (24 reviews)

Last Updated Aug 19, 2026

Key Takeaways

Generated from the text of customer reviews

Synap combines AI proctoring with browser lockdowns to prevent cheating during high-stakes exams. According to some users, the platform does not include drag-and-drop or hotspot questions format, but it does feature multiple-choice, free-text, and image-based questions in various assessment formats. Recently, Synap introduced timeline comments and quicker playback in the Synoptic proctoring review tools.

Our Verdict

Synap is designed for organizations that need controlled exam delivery, proctoring, and assessment management rather than basic internal quizzes. Its tiered pricing structure means smaller organizations pay more to unlock integrations that larger enterprises get by default. We recommend Synap for medical boards, professional certification bodies, and enterprises managing high-stakes or compliance-related assessments.

Overall Rating

Based on 24 users reviews

4.8

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

$179

per month

Synap Specifications

Activity Dashboard
Asynchronous Learning
Attendance Tracking
Training Management
Certification & Licensing
Activity Tracking
Access Controls/Permissions
Applicant Tracking
Collaboration Tools
Learner Portal

View All Specifications

What Is Synap?

Synap is a cloud-based examination and assessment system, designed for the creation and delivery of high-stakes exams for universities, professional bodies, and employers. The software combines learning management system features with automated AI proctoring (remote invigilation), strict anti-cheat browser lockdowns, and psychometric analytics. The platforms work ideally for highly regulated B2B sectors, professional bodies, and enterprise training managers as heavily rely on such platforms to issue legally defensible certifications where cheating prevention is critical.

What Is Synap Best For?

The platform stands out with its built-in exam proctoring feature. Its Synoptic proctoring tools use automated webcam and microphone monitoring to flag suspicious activity. The software automatically helps detect if a candidate leaves their seat, if another person enters the room, or if a secondary voice is speaking, along with restricting candidate's environment movements. Synap also prevents opening new tabs, copy-pasting, taking screenshots, and using dual monitors. This assists professional awarding bodies with issuing legally defensible, high-stakes professional credentials globally without any major overhead expense of renting out physical test centers.

How Much Does Synap Cost?

Synap pricing starts at $179/month for the Standard plan under its user-based pricing model for up to 30 monthly active users. The software, however, charges $2.40 for each additional user. A 14-day free trial is also available to help users get started. It offers two pricing structures, one is pay-per-assessment and other one is user-based (per-seat):

User-Based (Per-Seat) Model

Pro: Starting at $455/month (Up to 100 monthly users included)
Business: Starting at $1,008/month (Up to 100 monthly users included)
Enterprise: Custom Pricing

Synap also offers a pay-per-assessment model based on 100 exam credits each year. Unproctored, Lockdown, and Recreation assessments start at $1,440/year, while Video assessments start at $2,160/year. Pricing increases based on the Standard, Pro, Business, and Enterprise plan selected.

In addition to subscription costs, organizations should consider the following potential expenses based on industry benchmarks:

Onboarding And Implementation: No vendor setup fee, but expect $1,900–$12,700 internal effort for a standard rollout, rising to $12,700–$50,800+ for complex migration or customization
Proctoring and security setup: $1,270–$6,350 for configuration, policies, and staff readiness, rising to $6,350–$25,400+ for compliance-heavy programs
LMS and third-party integrations: $0–$3,800 for light or no-code setup, $3,800–$15,200 per conventional API integration, and $15,200–$50,800+ for SSO, LTI, or bespoke development
Content authoring and admin training: $1,900–$7,600 for a small creator or admin group, rising to $7,600–$25,400+ for multiple faculties or extensive content conversion
Ongoing management: Roughly $3,800–$19,000 annually for a modest program, rising to $19,000–$76,000+ annually for high-volume or high-stakes delivery

Request a custom Synap cost for your organization's specific needs.

Disclaimer: The pricing is subject to change.

Synap Integrations

The vendor integrates with LMS, CRM, and automation platforms through open APIs, Zapier, webhooks, and LTI 1.3, including:

Moodle
Canvas software
Blackboard
Salesforce
Shopify software
Credly

How Does Synap Work?

Here's how you can get started with the platform:

Sign up and log in to set up your organization's account to start creating questions in multiple-choice, coding, or text format and organize them into item banks or custom tests
Schedule exams for a fixed time or set them to run continuously
Deliver exams securely on campus or remotely and enable anti-cheat protection through Synoptic proctoring, using browser lockdown, screenshots, or webcam monitoring
Auto-grade objective questions and assign manual, blind, or double-marking for subjective answers
Track real-time performance data for individual candidates and entire groups using built-in analytics

You can also schedule a free Synap demo to explore its full functionalities.

Who Is Synap For?

The software serves organizations across a range of industries and sectors, including:

Universities and schools
Corporate training teams
Certification bodies
Administrators and educators

Synap Use Cases

Based on our analysis of Synap features and market positioning, we have identified key scenarios where this software is a strong fit:

High-Stakes Medical Board And Healthcare Licensure

Medical practices, healthcare colleges, and royal societies use Synap to deliver official licensing and board certification exams. Medical testing demands absolute legal defensibility because granting a license directly impacts public safety. What the software does is securely lock down the candidate's computer browser and uses AI facial proctoring to verify identity, preventing cheating on critical health exams. And if a candidate's internet drops during a critical medical case study, you can set flexible rules for how and when candidates can re-enter after an unexpected interruption.

Corporate Compliance Training And Legal Auditing

Enterprise compliance officers in highly regulated industries (like aviation, finance, or heavy manufacturing) use Synap to manage mandatory workforce certifications, such as health and safety checks. The software runs automatic, bite-sized refreshers using a spaced-repetition algorithm, ensuring safety laws stay top-of-mind for staff instead of being forgotten after a single annual test. It keeps companies legally safe. If an enterprise faces a regulatory audit or a workplace accident, they can smoothly pull up instant, time-stamped proof of employee training and knowledge.

Practical Clinical And OSCE Exams (Objective Structured Clinical Examinations)

Medical and veterinary schools must grade hands-on clinical skills across physical examination rooms, which traditionally creates a logistical mess of paperwork, scoring math errors, and grading bias. The invigilator can carry out the marking on mobile tablets at live stations. The software applies blind and double-blind grading workflows to mask student identities, automatically consolidating multi-station data into a single error-free final grade.

High-Volume University Admissions And Entrance Exams

Higher education institutions host competitive entrance exams where thousands of applicants log in and press 'Start' at the exact same second, creating catastrophic server traffic spikes. Synap uses an intelligent staggered entry queueing and dynamic server scaling system. It smoothly manages the initial bottleneck, providing every single applicant with an identical, stable, and lag-free exam window.

Is Synap Right For You?

Synap is a suitable assessment platform for conducting high-stakes exams such as professional certifications, medical exams, or flight licensing where candidates' cheating is a major issue. Synap is more focused on assessment management than general learning. Organizations that mainly need to host onboarding videos, text-based training materials, or occasional low-stakes quizzes may not need its broader exam and proctoring capabilities.

For organizations handling sensitive candidate information, Synap provides security features such as encryption and access controls. The platform is ISO 27001 certified and supports GDPR requirements. Customers can also choose whether their data is hosted in the US or Europe, depending on their requirements. This protects organizations from legal penalties as storing student video recordings and personal info puts you at risk of heavy government data privacy fines if a breach occurs.

Still not sure if Synap is the right choice for you? Contact us at (661) 384-7070, and our team will help you decide based on your requirements.

Synap Features

Authoring

It has a suite of intuitive content creation tools that support over 20+ question types (including multiple choice questions, extended matching questions, free text essays, spreadsheet problems, audio/video responses, and formula questions). It provides advanced settings like tag combinations using AND/OR rules to dynamically generate unique tests from a master item bank. Content creators, faculty, and exam administrators can save hours with this feature by building complex assessments and can seamlessly reuse categorized, secured questions across different cohorts.

See How It Works

Proctoring And Security

This feature focuses on safeguarding exam validity and system integrity. It has built-in automated AI proctoring, webcam monitoring, anti-cheat mechanisms such as disabled copy-paste and strict question/answer randomization, and ISO-certified data architecture. It can benefit compliance officers and executive directors who need to protect intellectual property in exam questions and maintain reliable assessment records.

See How It Works

Grading And Feedback

It has flexible, multi-tiered marking options combining instant automatic grading for objective questions with collaborative workflows for subjective ones. For human evaluation, it supports rubric-based structures, blind grading, and double-blind marking to maintain impartiality before automatically releasing branded digital certificates.

See How It Works

Customization And Integrations

The software has full white-labeling options using proprietary brand logos, custom UI themes, and individual web domains, coupled with open REST APIs, Webhooks, Zapier, and LTI 1.3 connectivity. It integrates into traditional LMS like Moodle and Canvas, or CRM engines like Salesforce. Marketing departments can present a seamless, branded corporate testing portal, while IT teams can bridge Synap directly to existing CRMs like Salesforce, HR tools, or traditional LMS setups.

See How It Works

Pros And Cons of Synap

A quick look at Synap's strengths and weaknesses to
help you decide if it's the right fit

Pros

Enabled monthly exam delivery instead of once-a-year in-person testing
Self-manage platform without needing constant vendor support
Variety of assessment modalities beyond standard multiple-choice

Cons

The platform doesn’t offer a hotspot or drag-and-drop question formats
Limited offline access for candidates in low-connectivity areas

Synap Pricing

An overview of Synap pricing plans to help you
choose the best option for your team and budget.

Standard	Pro	Business	Enterprise

Up to 30 monthly users, $2.40 per additional user Deliver exams, practice tests & courses Standard question types Anti-cheat & security features Candidate & question analytics CSV import & export Branded certificates & platform 3x Admin accounts Chat support	All Standard features, plus: Up to 100 monthly users, $2.40 per additional user Advanced question types Essential APIs Zapier integration White-labelling & custom domain Custom educator roles & permissions Double & blind grading Custom data fields & attributes Unlimited Admin & Manager accounts	All Pro features, plus: Single Sign-On (SSO) Advanced APIs White-labelled sub-portals Advanced marking workflows LTI integration Records of learning Regional data hosting RFP & ITT requests Customer Success Manager	All Business features, plus: Custom features & reports AI + human question generation AI-based grading White-labelled mobile apps Staging environment Audit logs Custom legal terms Enhanced SLAs Dedicated Account Manager

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Synap Reviews

Insights from real users on Synap’s features,
performance, and overall experience.

Total 24 reviews

4.8

All reviews are from verified customers

Rating Distribution

Stars

75%

Stars

25%

Stars

Share your experience

Sharaf K.

Hospital & Health Care, N/A employees

More than a year

5.0

May 2025

“Invaluable for secure exam delivery”

Pros

This tool has been invaluable for securely delivering exams for me. The simple interface makes my exam creation and delivery simple and the adaptive learning technology tailors assessments to each candidate's progress. Its great security features give me confidence in exam integrity and the progress tracking provides clear insights into each technician's development.

Cons

While this platform is excellent for online learning and exam delivery, having more offline access options would be helpful for technicians like me who may not always have reliable internet, especially in remote areas.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Steve F.

Government Relations, N/A employees

Less than a year

5.0

August 2024

“Fantastic customer service”

Pros

Customer service has been fantastic for me, with a dedicated account manager always available to assist.

Cons

The lack of a hotspot or the ability to drag and drop questions and answers is a limitation for me.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Emalee C.

Child Day Care Services, N/A employees

Less than a year

5.0

August 2024

“Quick issue resolution with helpful guidance”

Pros

Any issues I've had have been quickly resolved and the support provided ensures I don't run into the same problem again.

Cons

It can sometimes take a little while to get a response but it's usually not a big issue for me.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 24 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Synap have a mobile app?

Yes, Synap software features a dedicated mobile app.

Does Synap offer an API?

Yes, Synap does offer an API.

What language does Synap support?

Synap platform supports the English language.

What level of support does Synap offer?

Synap offers support through live chat, email, and phone.

What types of pricing plans does Synap offer?

Synap price starts at $179/month for the Standard plan, which supports up to 30 monthly active users. It also offers Pro at $455/month and Business at $1,008/month, with Enterprise pricing available on request. A pay-per-assessment option is also available, starting at $1,440/year for 100 exam credits. Request a custom Synap price for your organization's specific needs.

Who are the typical users of Synap?

Typical users of Synap include universities and schools, corporate training teams, certification bodies, and administrators and educators.

What other apps does Synap integrate with?

The vendor integrates with Blackboard, Salesforce, Shopify, Credly, Moodle, and Canvas.

Key Takeaways

Our Verdict

Overall Rating

Rating Distribution

Starting Price

$179

Synap Specifications

What Is Synap?

What Is Synap Best For?

How Much Does Synap Cost?

Synap Integrations

How Does Synap Work?

Who Is Synap For?

Synap Use Cases

High-Stakes Medical Board And Healthcare Licensure

Corporate Compliance Training And Legal Auditing

Practical Clinical And OSCE Exams (Objective Structured Clinical Examinations)

High-Volume University Admissions And Entrance Exams

Is Synap Right For You?

Synap Features

Pros And Cons of Synap

Pros

Cons

Synap Pricing

Standard

Pro

Business

Enterprise

$179 per month

$455 per month

$1,008 per month

Custom Pricing

Synap Reviews

Frequently Asked Questions

Does Synap have a mobile app?

Does Synap offer an API?

What language does Synap support?

What level of support does Synap offer?

What types of pricing plans does Synap offer?

Who are the typical users of Synap?

What other apps does Synap integrate with?

What Is Synap?

What Is Synap Best For?

How Much Does Synap Cost?

Synap Integrations

How Does Synap Work?

Who Is Synap For?

Synap Use Cases

High-Stakes Medical Board And Healthcare Licensure

Corporate Compliance Training And Legal Auditing

Practical Clinical And OSCE Exams (Objective Structured Clinical Examinations)

High-Volume University Admissions And Entrance Exams

Is Synap Right For You?