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Experience the Power of Usersnap: Elevate feedback and bug tracking for exceptional digital products taking them to new heights. With its comprehensive suite of features, Usersnap transforms collaboration, improves software quality, and enhances the overall user experience.

Usersnap Specifications

Production Planning

Inventory Management

Quality Control

Supply Chain Management

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What Is Usersnap?

Overview

Usersnap, a cloud-based user feedback manufacturing software, helps businesses streamline user intuitions for product testing and prompt feature accuracy. It allows companies to create a user-centered feedback culture by simplifying feedback management, reducing communication overhead, and gathering in-product user research.

Usersnap Pricing

Usersnap provides four main pricing plans, including:

Startup plan: $69/month, Company plan: $129/month, Premium plan: $249month and Enterprise plan: customized. Its cost may differ depending on your organization type and needs. For a customized pricing plan, please click Get Quote

Usersnap Integrations

It integrates with various third-party applications, including:

Watch the Usersnap demo to learn more about its integrations.

Who Is Usersnap For?

It caters to manufacturing businesses of all sizes. Some of the facilities using include:

  • Computer Software
  • Information Technology and Services
  • Marketing And Advertising
  • Internet
  • Financial Services

Is UserSnap Right for You?

Whether Usersnap is the right choice of manufacturing software will depend on the business size and requirements. It helps businesses put user needs at the core of product management and build precise, successful solutions meeting the needs of their users, improving the overall quality of their products and services.

Still not sure about the software? Contact our customer support team on 661-384-7070 and let them help you make the best decision.

Usersnap Features

Usersnap's visual bug-tracking tools and collaboration features help teams identify and resolve issues quickly, improving the quality of their websites and applications. It helps teams stay on top of issues and deliver better user experiences by providing an easy-to-use interface for reporting and tracking bugs.

how it worksSee How It Works

Filtering capabilities enable users to sort and prioritize bug reports based on severity, priority, and status. It helps teams focus on the most critical issues and streamline their bug-tracking process.

how it worksSee How It Works

Usersnap's bug tracking dashboard provides a clear overview of bug reports, enabling teams to monitor progress and identify areas for improvement. The dashboard displays key metrics and visualizations, such as the number of open bugs and average resolution time.

how it worksSee How It Works

Usersnap provides tools for backlog management, such as prioritization and task assignment, which enable teams to manage their bug reports and prioritize their work effectively.

how it worksSee How It Works

The Bug Assignment feature allows teams to assign bugs to specific team members, enabling them to take ownership of issues and track progress more effectively.

how it worksSee How It Works

Usersnap role management capabilities enable administrators to assign roles and permissions to team members ensuring that team members have appropriate access to features and data within the organization.

how it worksSee How It Works

Pros and Cons of Usersnap

Pros

  • Ease Of Integration
  • Easy To Send Feedback
  • Relatively Easy-to-use Interface
  • Ability To Export as Excel

Cons

  • Unhelpful Support
  • Minimal Reporting Features

Usersnap Reviews

Overall Rating

4.7

27 Review(s)

Rating Distribution

5

star

(20)

4

star

(6)

3

star

(1)

2

star

1

star

July 2022

Usersnap for beta testing and post launch feedback is critical to our success! thank you!

Sophia

Food & Beverages

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Integrating with Jira has been a game-changer for us. I can select the project and ticket type to send the tickets, and the automation saves us so much time. Downloading videos and screenshots directly from Jira tickets is really easy, and Usersnap even fills in details like device type, screen resolution, and the URL the feedback was collected from.

Cons

It would be great if I could expand the Jira integration and have the option to assign Usersnap feedback to an epic. It would also be helpful to have an "internal" version of the widget, like a flag, so that our internal staff has more choices such as selecting an epic and assigning it to a specific Jira user.

May 2022

Great tool to collect user feedback and bugs

Florian

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The setup process is an unproblematic task. Submitting bugs and issues requires hardly any effort from the user. The bug and issue reports are well structured and include browser console logs.

Cons

So far, I have not encountered any issues; the software functions as expected.

August 2021

Usersnap helped us increase interaction with our visitors by 3 times

Luka

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It is highly intuitive. The passive and active feedback forms have significantly increased the amount of feedback we receive. Before Usersnap, we only relied on emails and chat to communicate with visitors and customers.

Cons

The statistics could use some improvement, but other than that, everything is excellent.

View All 27 Reviews

Frequently Asked Questions

Its basic program starts at $69/month, but its cost may differ depending on your organization type and needs. For a customized pricing plan, please click Get Quote.