Insider Software

Insider Software

10 Review(s)

Overview

Insider software offers personalized experience to customers using AI, enhancing conversions and customer loyalty. Although the integration setup is complicated, its multi-channel marketing and automation tools improve workflow efficiency, making marketing efforts more efficient. Moreover, the software also allows businesses to manage customer data for targeted campaigns.

Overall Rating

Based on 10 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Insider Software Specifications

Campaign Management

Customer Segmentation

Email Marketing

Social Media Management

View All Specifications

What Is Insider Software?

Insider is an artificial intelligence (AI)-powered multi-channel marketing platform, helping businesses deliver personalized, data-driven customer experiences. It offers extensive analytics, automation, and improved segmentation, enabling brands to increase engagement, boost conversions, and drive customer loyalty. The platform’s seamless connectivity with existing tools ensures a smooth transition. From email and SMS to web and app personalization, Insider empowers marketers to create impactful, real-time interactions that drive measurable growth.

Insider Software Pricing

The platform’s pricing depends on the unique business requirements and their size. Get custom Insider software pricing tailored to suit your needs.

Insider Software Integrations

Insider software integrates with a wide range of third-party apps, including:

Watch a free Insider software demo to learn more about its integrations.

Who Is Insider Software For?

The software is designed for businesses in various industries and sectors, including:

  • Automotive industries
  • Retail and ecommerce
  • Beauty and cosmetics
  • Financial services
  • Telecommunications

Is Insider Software Right For You?

Are you looking to enhance customer engagement with AI-driven personalization? Insider software is a powerful multi-channel marketing platform designed for e-commerce, retail, finance, travel, media, and telecom businesses. It helps businesses unify data, automate marketing, and create seamless, personalized experiences through powerful tools.

Trusted by leading brands like Unilever, Lexus, Adidas, and CNN, Insider offers GDPR-compliant, ISO/IEC 27001-certified security and operates across six continents. With AI-powered personalization, predictive analytics, and journey orchestration, it empowers businesses to optimize customer interactions and maximize revenue.

Still doubtful if Insider software is right for your business? Get in touch with our customer support team at (661) 384-7070 for personalized assistance.

Insider Software Features

Insider software features an ‘Architect’ tool that enables brands to design and automate personalized customer journeys across 12+ channels, including SMS, email, WhatsApp, and TikTok. Its AI-powered orchestration ensures timely, relevant engagement at every touchpoint. Marketers can map journeys, automate communications, and optimize messaging—all within a single, user-friendly platform—enhancing customer satisfaction and maximizing conversions.

See How It Works

The software’s AI-driven personalization engine leverages unified customer data to deliver tailored experiences at scale. By integrating data from websites, apps, CRM, POS, and more, it builds 360-degree customer profiles for hyper-targeted marketing. With Sirius AI™, marketers can automate segmentation, optimize messaging, and personalize interactions effortlessly, achieving higher engagement, retention, and revenue growth.

See How It Works

Insider provides real-time, AI-driven analytics for smarter decision-making and campaign optimization. Behavioral insights, funnel analytics, and retention cohorts help brands identify bottlenecks and refine strategies. A unified dashboard offers cross-channel performance tracking, enabling instant adjustments to boost engagement, conversions, and overall marketing impact.

See How It Works

The platform’s AI-native CDP centralizes customer data from multiple sources, eliminating silos and enabling precise segmentation. With 100+ integrations, businesses can sync and enrich profiles across web, app, CRM, and paid ads. AI-powered optimization enhances targeting, while custom reports and predictive insights provide actionable intelligence to drive conversions and long-term customer value.

See How It Works

Pros And Cons of Insider Software

Pros

  • Enhanced customer data management

  • Offers extensive analytics

  • Offers more than 100 integrations.

  • AI-Powered personalization

  • Multi-channel journey orchestration

Cons

  • Costly for small businesses

  • Complex integration setup

Insider Software Reviews

Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Education, 51-100 employees

5.0
April 2025

“Got awesome results thanks to Insider's tailored features

Pros

Insider's responsive templates make things so easy. We can activate a campaign across all platforms with just one design. The recommendation carousel is super simple to customize, so we can highlight the products we want. The interface is intuitive and makes managing campaigns feel effortless.

Cons

For custom designs that aren't available as templates, we have to reach out to Insider's Help Center, which can slow things down a bit during execution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DP

Dung P.

Retention Management, 51-100 employees

5.0
March 2025

“The combo of good templates and support made all the difference

Pros

1.There are so many ready-to-use templates to choose from in each product.2. Insider's Customer Success and Account Management teams offer top-notch support.3. We can easily track campaign results through their performance dashboards and the insights are super detailed.

Cons

It's been a great experience working with Insider so far and honestly, we haven't found anything to complain about. Hopefully, it stays that way moving forward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Sher L.

Not Specified, 500+ employees

5.0
March 2025

“Saw a big jump in session time using Insider overlays

Pros

Insider gives us tons of flexible, easy to use templates that really help make our website more interactive for users. We have used web push, the spinning wheel and banner overlay templates to build a super engaging experience. The banner overlay alone boosted our session duration by 134%! Web push has also become a key channel for us to re-engage visitors. Automating those notifications has saved us time and improved efficiency and the results have been great. Web push alone drives nearly 2% of our total traffic.

Cons

The panel shows real time results and campaign data, which is great but honestly, the numbers are sometimes hard to understand without extra explanation. We often have to rely on our consultant to break it down for us. It would be awesome if the panel was a little more user-friendly so we could figure things out on our own.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

View All 10 Reviews

Frequently Asked Questions

The vendor has not mentioned the software pricing as it varies based on business needs. Request a personalized Insider software cost quotation right away.

Insider supports English, French, Spanish, Portuguese, Korean, Chinese, and Japanese languages.

Typical users of Insider include automotive industries, retail businesses, beauty and cosmetics industries, financial services, and telecom providers.

Yes, Insider software does offer an API.

Insider offers support through ebooks, resource centre, email, channels, FAQs, webinars, and a glossary.

It integrates with Salesforce, HubSpot, Shopify, Google Analytics, Segment, Magento, BigCommerce, Microsoft Dynamics, and a wide range of other tools.

No, the software does not offer a mobile app.