Last Updated

Overview

Ontraport combines CRM, marketing automation, pages, and payments so teams can run campaigns and customer data in one place. Users praise responsive support and flexible automation. However, some report slow page or builder load times, especially during editing. Still, integrated payments and detailed tracking remain strong advantages.

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Overall Rating

Based on 15 users reviews

4.3

Rating Distribution

Positive

80%

Neutral

20%

Negative

0%

Starting Price
Custom

Ontraport Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

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What Is Ontraport?

Ontraport is a cloud platform that unifies customer relationship management (CRM) with marketing automation for growing businesses. It centralizes contacts and engagement history, then uses visual automation maps to run lifecycle campaigns. Teams can build pages and forms, accept online payments, and track attribution to optimize conversions, reducing tool sprawl for service-led and digital companies.

Ontraport Pricing

The vendor offers four Ontraport price plans to cater to different business needs:

  • Basic: Starting at $24/month (up to 500 contacts) + $9/month/user
  • Plus: Starting at $83/month (up to 500 contacts) + $19/month/user
  • Pro: Starting at $124/month (up to 500 contacts) + $49/month/user
  • Enterprise: Starting at $249/month (up to 500 contacts) + $69/month/user
Request a personalized Ontraport pricing quote for your business today.

Disclaimer: The pricing is subject to change.

Ontraport Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the Ontraport demo to learn more about its integration arrangements.

Who Is Ontraport For?

Ontraport is ideal for a wide range of industries and sectors, including:

  • Professional services
  • Personal services
  • Healthcare
  • Education
  • Nonprofit
  • Retail and ecommerce
  • Technology

Is Ontraport Right For You?

Ontraport suits teams that want automation, CRM, pages, and payments under one roof without stitching together multiple tools. Its strengths include visual automation maps, integrated ecommerce, and hands-on support. It also offers vertical resources for service-focused businesses. If you need unified data and fewer integrations, it is worth shortlisting.

Still doubtful if Ontraport is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Ontraport Features

Build flowchart-style journeys that trigger emails, SMS, tasks, and routing based on behavior. Real-time results on the map help teams spot drop-offs, test changes, and iterate quickly, which reduces manual follow-ups and inconsistent outreach. This is one of the most cited Ontraport features for lifecycle marketing.

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Capture page visits, link clicks, form fills, purchases, and custom objects in one profile. Centralized history supports accurate segmentation, lead scoring, and context for sales or service, which improves handoffs and reporting without exporting data between tools.

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Create landing pages and forms with a drag-and-drop editor, then host on Ontraport or a custom domain. Templates and embedded forms speed setup for lead capture, orders, and webinars, while performance metrics inform iteration on layout, copy, and offers.

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Accept payments through supported gateways, build order forms, offer upsells, and manage declines and subscriptions. Handling transactions inside the platform keeps revenue events tied to contact records for clearer attribution and automated fulfillment.

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Manage email and SMS within a shared workspace so teams can coordinate replies, assign tasks, and see conversation history next to contact data. This reduces context switching and supports consistent follow-through across campaigns and support.

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Pros And Cons of Ontraport

Pros

  • Responsive support with screen-share help

  • Flexible automation with visual maps

  • Integrated payments and subscriptions

Cons

  • Page builder sometimes loads slowly

  • Navigation between pages feels slow

Ontraport Reviews

Total 15 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

27%

3

Stars

13%

2

Stars

7%

1

Stars

0%

Share your experience

E

Eduardo

Marketing and Advertising, 11-50 employees

More than a year

4.0
May 2024

Powerful automation and email

Pros

Ontraport is incredibly functional. The email marketing campaigns work super well with great deliverability and the automation features are very powerful.

Cons

The email designs look like they're from a different decade and finding your way around the tool is confusing. It definitely takes time to get the hang of it. I also really need a way to see where my website visitors are coming from.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

P

Pedro

Information Technology and Services, 1-10 employees

Less than a year

5.0
March 2024

Excellent all-in-one support

Pros

Their support is out of this world! It's impressive to have such a well-developed, all-in-one solution backed by a team that answers quickly and reliably.

Cons

I'm honestly drawing a blank on what they could do better right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Loura

Accounting, 1-10 employees

More than a year

3.0
January 2024

easy-to-use templates

Pros

I think the variety of templates and how easy it is to use are definitely among its best features.

Cons

Every so often, I felt like I was doing the same thing again and again. I also had to check a preview of every email since the finished one never matched what I saw while I was putting it together.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

Yes. Ontraport offers API documentation and live API endpoints.

Yes! Ontraport software has mobile apps for iOS and Android.

Ontraport offers support in the English language.

The vendor provides four plans for up to 500 contacts initially that are designed to meet different business needs. The Basic plan starts at $24/month, Plus plan is priced at $83/month, Pro plan begins at $124/month, the Enterprise plan starts at $249/month. Request a personalized Ontraport cost quote tailored to your specific requirements.

It integrates with Shopify, Stripe Connect, TaxJar, Make, WP Fusion, Calendly, Google Calendar, Wistia, Bonjoro, and more.

Support is available via chat, email, and discovery call, and live chat.

Users span professional services, personal services, healthcare, education, nonprofit, retail and ecommerce, and technology sectors.

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