Ontraport
Last Updated
Overview
Ontraport combines CRM, marketing automation, pages, and payments so teams can run campaigns and customer data in one place. Users praise responsive support and flexible automation. However, some report slow page or builder load times, especially during editing. Still, integrated payments and detailed tracking remain strong advantages.
Ontraport Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Email Marketing
Ontraport Features
Visual Automation Maps
Build flowchart-style journeys that trigger emails, SMS, tasks, and routing based on behavior. Real-time results on the map help teams spot drop-offs, test changes, and iterate quickly, which reduces manual follow-ups and inconsistent outreach. This is one of the most cited Ontraport features for lifecycle marketing.
CRM With Unified Contact History
Capture page visits, link clicks, form fills, purchases, and custom objects in one profile. Centralized history supports accurate segmentation, lead scoring, and context for sales or service, which improves handoffs and reporting without exporting data between tools.
Pages And Forms Builder
Create landing pages and forms with a drag-and-drop editor, then host on Ontraport or a custom domain. Templates and embedded forms speed setup for lead capture, orders, and webinars, while performance metrics inform iteration on layout, copy, and offers.
Built-In Payments And Subscriptions
Accept payments through supported gateways, build order forms, offer upsells, and manage declines and subscriptions. Handling transactions inside the platform keeps revenue events tied to contact records for clearer attribution and automated fulfillment.
Shared Inbox And Messaging
Manage email and SMS within a shared workspace so teams can coordinate replies, assign tasks, and see conversation history next to contact data. This reduces context switching and supports consistent follow-through across campaigns and support.
Pros And Cons of Ontraport
Pros
Responsive support with screen-share help
Flexible automation with visual maps
Integrated payments and subscriptions
Cons
Page builder sometimes loads slowly
Navigation between pages feels slow
Ontraport Reviews
Total 15 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars27%
3
Stars13%
2
Stars7%
1
Stars0%
Share your experience
Marketing and Advertising, 11-50 employees
More than a year
“Powerful automation and email”
Pros
Ontraport is incredibly functional. The email marketing campaigns work super well with great deliverability and the automation features are very powerful.
Cons
The email designs look like they're from a different decade and finding your way around the tool is confusing. It definitely takes time to get the hang of it. I also really need a way to see where my website visitors are coming from.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 1-10 employees
Less than a year
“Excellent all-in-one support”
Pros
Their support is out of this world! It's impressive to have such a well-developed, all-in-one solution backed by a team that answers quickly and reliably.
Cons
I'm honestly drawing a blank on what they could do better right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
More than a year
“easy-to-use templates”
Pros
I think the variety of templates and how easy it is to use are definitely among its best features.
Cons
Every so often, I felt like I was doing the same thing again and again. I also had to check a preview of every email since the finished one never matched what I saw while I was putting it together.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Who are the typical users of Ontraport?
Users span professional services, personal services, healthcare, education, nonprofit, retail and ecommerce, and technology sectors.
What other apps does Ontraport integrate with?
It integrates with Shopify, Stripe Connect, TaxJar, Make, WP Fusion, Calendly, Google Calendar, Wistia, Bonjoro, and more.
What language does Ontraport support?
Ontraport offers support in the English language.
What level of support does Ontraport offer?
Support is available via chat, email, and discovery call, and live chat.
Does Ontraport have a mobile app?
Yes! Ontraport software has mobile apps for iOS and Android.
What types of pricing plans does Ontraport offer?
The vendor provides four plans for up to 500 contacts initially that are designed to meet different business needs. The Basic plan starts at $24/month, Plus plan is priced at $83/month, Pro plan begins at $124/month, the Enterprise plan starts at $249/month. Request a personalized Ontraport cost quote tailored to your specific requirements.
Does Ontraport offer an API?
Yes. Ontraport offers API documentation and live API endpoints.