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BugHerd, a bug-tracking and website feedback tool, simplifies managing website development projects. It offers an intuitive interface that allows users to pin feedback directly to website elements. Explore BugHerd and discover a more streamlined approach to website management.

BugHerd Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What Is BugHeard?

Overview

BugHerd is a cloud-based visual feedback and bug-tracking software. It introduces a distinctive approach to website management by enabling users to directly pin feedback to specific website elements. This makes it incredibly easy for anyone involved in the website development process to provide and manage feedback. It’s designed to cater to a versatile solution for various industries.

What Is Bug Herd Best For?

The software is known for its unique bug tracking and website feedback approach. It enables users to conveniently pin feedback directly to website elements, simplifying the process for anyone involved in website development to provide and manage feedback. This feature sets BugHerd software apart, offering a visual and intuitive way to track and resolve issues.

BugHerd Pricing

The following are the pricing plans:

  • Standard - $39/month (5 members)
  • Studio - $69/month (10 members)
  • Premium - $129/month (25 members)
  • Deluxe - $229/month (50 members)
  • Enterprise - Customized
The software offers various pricing options that cater to the multiple needs of many organizations. Request for a custom BugHerd cost.

Disclaimer: The pricing is subject to change.

BugHerd Integrations

The software integrates with third-party applications, including:

How Does BugHerd Work?

Here is how you can start with the software:

  • Log in to the software using the credentials
  • Navigate through the dashboard, which provides an overview of all your projects and tasks
  • Create a project where you’ll manage all the tasks related to a specific website
  • Invite team members, and they will be able to log bugs, provide feedback, and manage tasks
  • Navigate your website and start logging bugs. Simply click on an element and add your feedback.
  • Manage tasks on the task board. Here, you can manage tasks, change their status, assign them to team members, and more
Watch a free BugHerd demo and learn about its functionalities.

Who Is BugHerd For?

BigHerd software is beneficial for businesses of all sizes - from small startups to medium-sized companies, and even large-scale organizations. It caters to various sectors and industries including

  • Information technology
  • E-commerce
  • Education
  • Healthcare

Is BugHerd Right For You?

Are you looking for a bug tracking and website feedback tool that’s easy to use, yet powerful enough to handle all your needs? If so, BugHerd can be the perfect solution for you.

The software is designed with security and scalability in mind. It uses secure cloud-based servers to store your data, ensuring that it’s protected at all times. Plus, BugHerd is scalable to meet the needs of your team, whether you’re a small startup or a large corporation.

Still not sure if BugHerd is right for you? Contact our customer support team at (661) 384-7070 and we will help you make the best decision.

BugHerd Features

BugHerd allows users to provide feedback directly on website elements. This visual feedback system makes it easy for anyone to log bugs or provide comments, regardless of their technical expertise. It simplifies communication between developers and stakeholders, ensuring everyone is on the same page.

how it worksSee How It Works

With BugHerd, you can manage all your tasks from a single location. The Task Board provides a Kanban-like environment where you can change task status, assign tasks to team members, set due dates, and more. This feature helps keep your projects organized and on track.

how it worksSee How It Works

Members in BugHerd can see their tasks and comments in a personalized Dashboard. This feature helps individual team members stay organized and focused on their tasks.

how it worksSee How It Works

This feature allows guests to provide valuable website feedback with a simple point-and-click. This feature is particularly useful when you need input from clients or stakeholders who may not be part of your regular team.

how it worksSee How It Works

Pros and Cons of BugHerd

Pros

  • Easy to use interface
  • Visual feedback system
  • Allows guest feedback
  • Personalized user dashboard

Cons

  • Learning curve for beginners
  • Customer support can be improved, according to some BugHerd reviews

BugHerd Pricing

Standard

5 members Storage: 10 GB

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What's Included

  • Screenshots

  • Annotating screenshots

  • Public Feedback widget

  • Zapier

  • Slack

Studio

10 members Storage: 25 GB

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What's Included

  • Screenshots

  • Annotating screenshots

  • Public Feedback widget

  • Zapier

  • Slack

  • Video feedback

Premium

25 members Storage: 50 GB

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What's Included

  • Custom branding/logo

  • Guests see other guest feedback

  • Member-only commenting

  • Asana

  • Jira

  • Trello

Deluxe

50 members Storage: 150 GB

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What's Included

  • Custom branding/logo

  • Guests see other guest feedback

  • Member-only commenting

  • Asana

  • Jira

  • Trello

Enterprise

Custom list Storage: Unlimited

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What's Included

  • Dedicated Success Manager

  • Onboarding & Training support

  • SSO

  • 99.9% uptime SLA

  • Jira

  • Trello

  • GitHub

BugHerd Reviews

Overall Rating

4.7

63 Reviews

Rating Distribution

5

star

(45)

4

star

(17)

3

star

2

star

(1)

1

star

November 2023

Bug Tracking at its best form, simple and fast

Bertus

Information Technology and Services

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Pros

I find it very simple to load, track, and update bugs.

Cons

I am unable to view the captured and uploaded screenshots without opening a new window.

November 2023

Great bug tracker and online collaborative tool

Bill

Marketing and Advertising

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

It has all the features I need without being bloated with unnecessary ones.

Cons

I really don't have any cons to list other than the limitations on the number of users for a given price.

November 2023

This tool pays for inself very quickly

Kimberly

E-Learning

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I find the user interface clear and easy to learn, and I appreciate the flexibility to adapt it to the needs of each project.

Cons

There is nothing that I dislike about it.

October 2023

BugHerd has helped managing multiple website issues in one place.

Dana

Computer Software

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The UX is easy for me to navigate, and my team members find it very user-friendly for diagnosing issues on our websites.

Cons

Updates to the software impacted our deployment, but the team at BugHerd fixed the issue quickly, allowing us to continue using it.

April 2022

Feedback sammeln mit Hindernissen

Ivan

Information Technology and Services

Ease of use

2

Value for money

3

Customer Support

6

Functionality

6

Pros

BugHerd offers a variety of features, such as the ability to annotate screenshots.

Cons

The UI is slow, visually not very appealing, and sometimes faulty.

November 2021

website deployment

Wes

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

The targeted communication of website changes needed to be made, allowing me to use screenshots for more clarity.

Cons

I have no negative feedback on the BugHerd product.

November 2021

Can't live without Bugherd

Ashley

Design

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

It is a wonderful tool that has made bug tracking on web jobs in my company much smoother. I love that by installing the browser extension, certain pieces of information, including browser info and screen grabs, are automatically logged. I can easily assign teammates, tags, priorities, and more. I can comment directly to people. There is so much to love about this platform.

Cons

The only thing I can think of is that I can't set project-specific notification settings. I can not set just one or a few projects to notify me every time a bug is added; it applies to the whole company's account.

July 2021

Bugherd is as indispensable as email

Christian

Online Media

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

This is the perfect tool for my clients to capture ideas, bugs, and issues on their site. I also use it to communicate with all parties involved in the task and track the progress of the ticket.

Cons

There is not much to dislike. There are opportunities to make it better, including adding time tracking.

July 2021

An essential tool for serious project management

Elliott

Marketing and Advertising

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

Having project-based, in-browser centralized tasks in one place makes project management a breeze for me. Also, having comments in one thread related to a single task helps me pinpoint and focus on bug tracking, something other products don't do well. I couldn't bear to go back to email or spreadsheet task lists!

Cons

As my projects grow and I need to add users to different projects, the cost can get expensive. Be aware that the increase from 10 users to 25 or 50 isn't obvious from the outset. Know this in advance so it can be absorbed in your SLA's.

July 2021

Thank you BugHerd for an easy to use, helpful product!

Chelsea

Information Services

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

BugHerd is a wonderful product that instantly eliminates many coordination challenges!

Cons

It would be great if there were a better import or mass edit feature.

View All 63 Reviews

Frequently Asked Questions

Yes, the software has an API available for use.