Last Updated
Overview
BugHerd, a bug-tracking and website feedback tool, simplifies managing website development projects. It offers an intuitive interface that allows users to pin feedback directly to website elements. Explore BugHerd and discover a more streamlined approach to website management.
Overall Rating
Based on 63 users reviews
4.7
Rating Distribution
Positive
98%
Neutral
2%
Negative
0%
Starting Price
$39
/month
BugHerd Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
What Is BugHeard?
Overview
BugHerd is a cloud-based visual feedback and bug-tracking software. It introduces a distinctive approach to website management by enabling users to directly pin feedback to specific website elements. This makes it incredibly easy for anyone involved in the website development process to provide and manage feedback. It’s designed to cater to a versatile solution for various industries.
What Is Bug Herd Best For?
The software is known for its unique bug tracking and website feedback approach. It enables users to conveniently pin feedback directly to website elements, simplifying the process for anyone involved in website development to provide and manage feedback. This feature sets BugHerd software apart, offering a visual and intuitive way to track and resolve issues.
BugHerd Pricing
The following are the pricing plans:
- Standard - $39/month (5 members)
- Studio - $69/month (10 members)
- Premium - $129/month (25 members)
- Deluxe - $229/month (50 members)
- Enterprise - Customized
Disclaimer: The pricing is subject to change.
BugHerd Integrations
The software integrates with third-party applications, including:
How Does BugHerd Work?
Here is how you can start with the software:
- Log in to the software using the credentials
- Navigate through the dashboard, which provides an overview of all your projects and tasks
- Create a project where you’ll manage all the tasks related to a specific website
- Invite team members, and they will be able to log bugs, provide feedback, and manage tasks
- Navigate your website and start logging bugs. Simply click on an element and add your feedback.
- Manage tasks on the task board. Here, you can manage tasks, change their status, assign them to team members, and more
Who Is BugHerd For?
BigHerd software is beneficial for businesses of all sizes - from small startups to medium-sized companies, and even large-scale organizations. It caters to various sectors and industries including
- Information technology
- E-commerce
- Education
- Healthcare
Is BugHerd Right For You?
Are you looking for a bug tracking and website feedback tool that’s easy to use, yet powerful enough to handle all your needs? If so, BugHerd can be the perfect solution for you.
The software is designed with security and scalability in mind. It uses secure cloud-based servers to store your data, ensuring that it’s protected at all times. Plus, BugHerd is scalable to meet the needs of your team, whether you’re a small startup or a large corporation.
Still not sure if BugHerd is right for you? Contact our customer support team at (661) 384-7070 and we will help you make the best decision.
BugHerd Features
Visual Feedback
BugHerd allows users to provide feedback directly on website elements. This visual feedback system makes it easy for anyone to log bugs or provide comments, regardless of their technical expertise. It simplifies communication between developers and stakeholders, ensuring everyone is on the same page.
Task Management
With BugHerd, you can manage all your tasks from a single location. The Task Board provides a Kanban-like environment where you can change task status, assign tasks to team members, set due dates, and more. This feature helps keep your projects organized and on track.
User Dashboard
Members in BugHerd can see their tasks and comments in a personalized Dashboard. This feature helps individual team members stay organized and focused on their tasks.
Guest feedback
This feature allows guests to provide valuable website feedback with a simple point-and-click. This feature is particularly useful when you need input from clients or stakeholders who may not be part of your regular team.
Pros And Cons of BugHerd
Pros
Easy to use interface
Visual feedback system
Allows guest feedback
Personalized user dashboard
Cons
Learning curve for beginners
Customer support can be improved, according to some BugHerd reviews
BugHerd Reviews
Total 63 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars27%
3
Stars0%
2
Stars2%
1
Stars0%
Share your experience
Information Technology and Services, 51-100 employees
Less than 6 months
“Bug Tracking at its best form, simple and fast”
Pros
I find it very simple to load, track, and update bugs.
Cons
I am unable to view the captured and uploaded screenshots without opening a new window.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“Great bug tracker and online collaborative tool”
Pros
It has all the features I need without being bloated with unnecessary ones.
Cons
I really don't have any cons to list other than the limitations on the number of users for a given price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
E-Learning, 500+ employees
More than a year
“This tool pays for inself very quickly”
Pros
I find the user interface clear and easy to learn, and I appreciate the flexibility to adapt it to the needs of each project.
Cons
There is nothing that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does BugHerd offer an API?
Yes, the software has an API available for use.
What language does BugHerd support?
The software supports the English language.
What other apps does BugHerd integrate with?
BugHerd integrates with third-party applications such as Trello, Jira, Asana, Slack, FullStory, GitHub, WordPress, and Zapier.
Does BugHerd support mobile devices?
The software supports mobile devices.
What types of pricing plans does BugHerd offer?
BugHerd price plans are: Standard ($39/month), Studio ($69/month), Premium ($129/month), Deluxe ($229/month), and a customizable Enterprise plan. Request a custom quote.
Who are the typical users of BugHerd?
BugHerd project management software is beneficial for businesses of all sizes, catering to education, tech industry, e-commerce, healthcare, etc.
What level of support does BugHerd offer?
BugHerd visual feedback tool provides support through a variety of channels, including an email/help desk, chat services, a comprehensive knowledge base, and an FAQs section.
How does BugHerd manage client feedback?
All client feedback is sent directly to the task management board, where it appears as visual notes along with complete and contextual info like screenshots, browser used, CSS selector information.
How do I pin client feedback on my website?
Using the BugHerd browser extension, you can easily pin client feedback as sticky notes directly on elements of your website.
Where can I access the client feedback notes?
All feedback notes are centrally managed on the task management kanban board for easy tracking and management. This board provides a consolidated view of all feedback.
How do I get selector information for the feedback?
The BugHerd browser extension automatically captures complete technical details like exact CSS selector information for the element where feedback is pinned. This provides a convenient context to reconstruct and resolve issues.