Last Updated
Overview
BugHerd, a bug-tracking and website feedback tool, simplifies managing website development projects. It offers an intuitive interface that allows users to pin feedback directly to website elements. Explore BugHerd and discover a more streamlined approach to website management.
Overall Rating
Based on 63 users reviews
4.7
Rating Distribution
Positive
98%
Neutral
2%
Negative
0%
Starting Price
$39
per month
BugHerd Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
BugHerd Features
Visual Feedback
BugHerd allows users to provide feedback directly on website elements. This visual feedback system makes it easy for anyone to log bugs or provide comments, regardless of their technical expertise. It simplifies communication between developers and stakeholders, ensuring everyone is on the same page.
Task Management
With BugHerd, you can manage all your tasks from a single location. The Task Board provides a Kanban-like environment where you can change task status, assign tasks to team members, set due dates, and more. This feature helps keep your projects organized and on track.
User Dashboard
Members in BugHerd can see their tasks and comments in a personalized Dashboard. This feature helps individual team members stay organized and focused on their tasks.
Guest feedback
This feature allows guests to provide valuable website feedback with a simple point-and-click. This feature is particularly useful when you need input from clients or stakeholders who may not be part of your regular team.
Pros And Cons of BugHerd
Pros
Easy to use interface
Visual feedback system
Allows guest feedback
Personalized user dashboard
Cons
Learning curve for beginners
Customer support can be improved, according to some BugHerd reviews
BugHerd Pricing
Standard5 members Storage: 10 GB | Studio10 members Storage: 25 GB | Premium25 members Storage: 50 GB | Deluxe50 members Storage: 150 GB | EnterpriseCustom list Storage: Unlimited |
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$39per month | $69per month | $129per month | $229per month | Customized |
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Disclaimer: The pricing details were last updated on Sep 02, 2026 from the vendor's website. Please contact us for a tailored pricing list.
BugHerd Reviews
Total 63 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars27%
3
Stars0%
2
Stars2%
1
Stars0%
Share your experience
Bertus
IT, 51-100 employees
Less than 6 months
“Bug Tracking at its best form, simple and fast”
Pros
I find it very simple to load, track, and update bugs.
Cons
I am unable to view the captured and uploaded screenshots without opening a new window.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Bill
Marketing, 11-50 employees
More than a year
“Great bug tracker and online collaborative tool”
Pros
It has all the features I need without being bloated with unnecessary ones.
Cons
I really don't have any cons to list other than the limitations on the number of users for a given price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kimberly
E-Learning, 500+ employees
More than a year
“This tool pays for inself very quickly”
Pros
I find the user interface clear and easy to learn, and I appreciate the flexibility to adapt it to the needs of each project.
Cons
There is nothing that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does BugHerd offer an API?
Yes, the software has an API available for use.
What language does BugHerd support?
The software supports the English language.
What other apps does BugHerd integrate with?
BugHerd integrates with third-party applications such as Trello, Jira, Asana, Slack, FullStory, GitHub, WordPress, and Zapier.
Does BugHerd support mobile devices?
The software supports mobile devices.
What types of pricing plans does BugHerd offer?
BugHerd price plans are: Standard ($39/month), Studio ($69/month), Premium ($129/month), Deluxe ($229/month), and a customizable Enterprise plan. Request a custom quote.
Who are the typical users of BugHerd?
BugHerd project management software is beneficial for businesses of all sizes, catering to education, tech industry, e-commerce, healthcare, etc.
What level of support does BugHerd offer?
BugHerd visual feedback tool provides support through a variety of channels, including an email/help desk, chat services, a comprehensive knowledge base, and an FAQs section.
How does BugHerd manage client feedback?
All client feedback is sent directly to the task management board, where it appears as visual notes along with complete and contextual info like screenshots, browser used, CSS selector information.
How do I pin client feedback on my website?
Using the BugHerd browser extension, you can easily pin client feedback as sticky notes directly on elements of your website.
Where can I access the client feedback notes?
All feedback notes are centrally managed on the task management kanban board for easy tracking and management. This board provides a consolidated view of all feedback.
How do I get selector information for the feedback?
The BugHerd browser extension automatically captures complete technical details like exact CSS selector information for the element where feedback is pinned. This provides a convenient context to reconstruct and resolve issues.