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Overview
Empire SUITE helps firms simplify resource scheduling, time tracking, and expense management through a unified platform. Although new users may experience a learning curve, its integrated tax scheduling and PTO management make it a reliable solution for efficiently managing complex staffing needs and day-to-day operations.
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Starting Price
$10
per user per month
Empire SUITE Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
What Is Empire SUITE?
Empire SUITE is a cloud-based software suite designed for professional services and accounting firms that need a centralized way to manage staff time, resource scheduling, expenses, and paid time off. Instead of juggling spreadsheets and separate calendars, it brings workforce planning and financial tracking together in one platform. This makes it easier to assign the right people to the right projects, accurately forecast capacity, and keep project financials aligned with real-time scheduling data.
What Is Empire SUITE Best For?
Empire SUITE is best known for its Empire Automated Tax Scheduling (ATS), a specialized solution that automates tax return scheduling. The system automatically assigns work steps to the most suitable available staff member based on factors such as employee efficiency, previous client experience, workflow priority, and cost.
How Much Does Empire SUITE Cost?
Empire SUITE pricing starts at $10/user/month for the Basic plan in the Empire Time Module. Other plans include:
- Pro – $18/user/month
- Business – $21/user/month
- Enterprise – Custom pricing
Empire Resource
- Basic – $6/user/month
- Pro – $8/user/month
- Enterprise – Custom pricing
Empire TIME OFF
- Basic – $6/user/month
- Enterprise – Custom pricing
It also offers a 14-day free trial. Additionally, Empire SUITE offers optional advanced features, including Advanced Billing Management and Financial Reporting, which are available for $50/user/month on eligible plans.
In addition to the base subscription costs, organizations should consider the following estimated potential expenses:
- Implementation: Typically estimated to range from $2,000–$15,000, depending on the number of Empire SUITE modules being deployed, the size of the organization, and the overall complexity of the implementation
- Data Migration: Generally, ranges from $1,500–$10,000, based on the volume of historical time, project, resource, and client data that needs to be migrated from legacy systems
- Training And Onboarding: Usually estimated between $1,000–$7,500 and covers administrator setup, employee training, and role-based onboarding sessions
Disclaimer: The pricing is subject to change.
Empire SUITE Integrations
The software integrates with the following applications:
- Microsoft Outlook
- Microsoft Teams Phone
- CCH AXCESS
- IRIS Practice Engine
How Does Empire SUITE Work?
After logging into your Empire SUITE account, you can access the platform. Follow these steps to make the most of its features:
- Configure your user profile, roles, permissions, and organizational structure so the platform reflects the way your firm operates
- Automatically sync client, staff, and work-step data from CCH Axcess Workstream into Empire ATS to eliminate duplicate manual entry
- View schedules in color-coded calendars and use drag-and-drop functionality to quickly adjust assignments or reallocate work
- Capture and categorize expenses across multiple currencies and locations while attaching receipts to support compliance and accuracy
Who Is Empire SUITE For?
Empire SUITE software is ideal for individuals working in different industries and sectors, including:
- Consulting
- Healthcare
- IT
- Professional services
Empire SUITE Use Cases
Based on our analysis of Empire SUITE's current capabilities, we've identified several scenarios where the platform is particularly well suited for.
Accounting Firms Managing Busy Seasons With Tight Deadlines
Accounting and CPA firms often experience intense periods where hundreds of tax returns must be completed within a short timeframe, making manual scheduling difficult to manage. Empire SUITE helps streamline this process with integrated resource scheduling and multi-currency support. This makes it easy to connect time and expense tracking directly to invoicing, so firms don't have to reconcile data across separate systems during their busiest periods.
IT Firms Managing Resources Across Multiple Client Projects
IT services firms often handle several client engagements at the same time, each with different staffing requirements, timelines, and billing structures. Empire SUITE's resource management and chargeback capabilities provide a centralized view of capacity, role assignments, and cost forecasting across projects. It's especially well-suited for project-based businesses where effective resource planning has a direct impact on profitability.
Healthcare Organizations Managing Time And Resources
Healthcare organizations must effectively manage staff schedules, time tracking, and resource allocation while maintaining uninterrupted patient care. Empire SUITE provides a centralized platform for scheduling, tracking employee time and expenses, and monitoring resource availability, helping healthcare teams improve workforce visibility and streamline day-to-day operations.
Consulting Firms Without Dedicated IT Teams
Consulting firms regularly move employees between projects, with consultants working remotely, traveling, or spending time on client sites. Empire SUITE supports this flexible work environment through cloud-based project management along with mobile time and expense tracking, allowing employees to access the platform and submit updates from virtually anywhere.
Is Empire SUITE Right For You?
If you're an accounting, tax, or professional services firm looking to replace manual scheduling and disconnected time-tracking processes with a unified platform, Empire SUITE could be a strong choice. Alongside its workforce management capabilities, Empire SUITE also holds an AICPA SOC attestation, providing assurance that the platform meets recognized standards for security, availability, and data handling.
Still unsure about Empire SUITE? Contact us at (661) 384-7070 for further guidance.
Empire SUITE Features
Empire RESOURCE
Empire RESOURCE gives managers a centralized view of staff capacity, availability, and resource assignments across the entire organization. It matches employees to projects based on factors such as skills, availability, previous experience, and location, while linking scheduling directly to project budgets.
Empire TIME OFF
Empire TIME OFF enables organizations to create customized time-off policies and request rules while automatically notifying HR managers when requests exceed policy limits or conflict with project assignments or overlapping employee leave. Employees can submit and approve requests through the web, mobile devices, or email, making the process more accessible and efficient.
Empire EXPENSE
Empire SUITE features an ‘EXPENSE’ module that allows employees to record expenses, upload receipt photos directly from their mobile devices, and capture VAT information. It integrates with Empire RESOURCE, Empire TIME OFF, and CCH Axcess Workstream, ensuring expense information flows into the same platform used for scheduling and time tracking rather than remaining isolated in separate systems.
Empire CAS
This module enables teams to create recurring schedules and reusable templates for daily, weekly, monthly, quarterly, and annual engagements. The system supports multiple calendar options, including each client's individual fiscal calendar, and includes built-in checklists, so managers can easily monitor what is pending, ready for review, or completed.
Empire Time
Empire TIME enables organizations to track employee time and expenses through a centralized platform. It supports web access and mobile compatibility, streamlines time entry and expense reporting, and integrates with other Empire SUITE modules to improve workforce management, project tracking, and billing processes.
Pros And Cons of Empire SUITE
Pros
Automates tax scheduling, helping reduce manual staffing errors
Gives real-time visibility into resources and capacity
Enforces PTO and leave compliance automatically
Cons
Learning curve exists for teams new to it
Advanced features may be unnecessary for smaller firms
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Frequently Asked Questions
Does Empire SUITE have a mobile app?
No, Empire SUITE doesn’t have a mobile app.
Does Empire SUITE offer an API?
tThe vendor hasn’t disclosed information regarding its API availability.
What language does Empire SUITE support?
Empire SUITE supports English.
What level of support does Empire SUITE offer?
Empire SUITE offers support through live chat, email, phone, contact form, help center, and a knowledge base.
What other apps does Empire SUITE integrate with?
Empire SUITE supported integrations include Microsoft Outlook, Microsoft Teams Phone, CCH Axcess, and Practice Engine.
What types of pricing plans does Empire SUITE offer?
Empire SUITE pricing starts at $10/user/month for the Basic plan in the Empire Time module, with Pro at $18/user/month, Business at $21/user/month, and Enterprise available through custom pricing. Empire RESOURCE starts at $6/user/month for Basic, $8/user/month for Pro, and custom pricing for Enterprise. While Empire TIME OFF starts at $6/user/month for its Basic plan, with Enterprise pricing available on request. For pricing tailored to your business needs, request a personalized Empire SUITE price quote from us today.
Who are the typical users of Empire SUITE?
Empire SUITE is particularly well suited for businesses in consulting, healthcare, IT, and professional services.