OneDesk Software

OneDesk is an enterprise-grade software portal that combines project management and helpdesk. The application provides a user-friendly solution for streamlining both ticketing and day-to-day business processes. It is suited for small and medium-sized enterprises and provides an integrated platform to meet consumer demands. Teams can plan projects, manage daily workflows, collaborate in real-time on projects, assign tasks, report on project performance, and track time using a user-friendly interface.

This feature-rich program provides a collaborative solution with mobile access, client portals, and live chat tools, among others. Its comprehensive helpdesk system offers a flexible ticket workflow that enables businesses and clients to submit tickets via email; generating, assigning, and organizing tickets while documenting all subsequent responses.

In addition, this software includes a vast array of project management tools that allow users to view both agile and traditional methods, Gantt charts, project status boards, task timers, reports, invoices, timesheets, real-time messages, and team interactions, among many others.

Onedesk Features

Helpdesk Tools

OneDesk includes robust helpdesk tools that enable users to manage tickets, assign them, and streamline customer interactions with a live chat feature. It includes a customer support web portal that allows employees to submit tickets, communicate with support agents, and track progress from a central location.

Project Management Tools

OneDesk software also facilitates team collaboration and project management by providing end-to-end solutions for task scheduling, tracking, and assignment, as well as other activities included in the different phases of a project's life cycle. The application enables users to delegate tasks, monitor team performance in real-time, and guarantee that projects are delivered on time and within budget.

Integrations

The OneDesk Project Management software permits the import and export of data from a variety of third-party systems. It integrates seamlessly with hundreds of web applications, including Slack, QuickBooks, Mailchimp, FreshBooks, Zapier, Azure Active Directory, and WordPress.

OneDesk Pricing

The pricing structure for this web-based application is based on a subscription model. The Plan of OneDesh Software Pricing basic subscription plan begins at $9 per month. Monthly or annual prepayment options are available to users. For more pricing information, please click on ‘Get Pricing’ to get a custom quote.

OneDesk Demo

You can examine the OneDesk software in greater detail by scheduling a demo (click the corresponding button on this page). A thorough Onedesk Software Demo will allow you to evaluate the software's features in real-time and see how it can benefit your business.

Click on ‘Watch Demo’ to learn more about OneDesk features through a demo.

OneDesk Review

OneDesk is well-liked by its users. This solution is frequently praised for its user-friendliness, abundance of features, and helpdesk capabilities, which enable users to provide robust support and services.

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Our Thoughts

OneDesk software is a combination of helpdesk and practice management solutions that enables users to manage projects and provide customer service within a single system. This all-inclusive solution is an excellent option for businesses that want to deliver high-quality projects and provide superior customer care.

OneDesk Software Features

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Access Controls/Permissions

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Budget Management

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Data Import/Export

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Employee Management

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Milestone Tracking

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Planning Tools

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Strategic Planning

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Task Managementt

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Visual Workflow Management

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Workflow Management

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Process Modeling & Designing

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Real Time Reporting

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Timeline Management

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Activity Tracking

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Remote Support

Frequently Asked Questions (FAQs)

Does OneDesk offer an API?

Yes, OneDesk does offer an API.

What languages does OneDesk support?

OneDesk only offers English (U.S. English).

What level of support does OneDesk offer?

OneDesk offers FAQs and forums, email and help desk support, chat, and knowledge base support.

What other apps does OneDesk integrate with?

OneDesk can be integrated with Dropbox Business, Jira, Microsoft Azure, Zapier, Box, FreshBooks, WordPress, Microsoft Project, Salesforce Sales Cloud, Slack, QuickBooks Online, and Mailchimp.

Who are the typical OneDesk users?

OneDesk's typical users are freelancers, large enterprises, mid-size businesses, non-profit organizations, and small businesses.

OneDesk Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Outside Budget

OneDesk Software reviews

There are no reviews for this product.

Call us at

(661) 384-7070

Call us at

(661) 384-7070