What Is Pendo?
Overview
Pendo is a cloud-based project management software that streamlines project workflows and enhances team collaboration. It helps you understand user behavior, measure product adoption, and deliver in-app guidance.
With its user-friendly interface and comprehensive features, Pendo software enables organizations to effectively plan, track, and manage projects from initiation to completion. Its key features include task management, resource allocation, real-time project updates, collaboration tools, feedback collection, and analytics.
What Is Pendo Best For?
Pendo is best known for its intuitive Kanban boards, allowing users to quickly visualize and manage their projects. Drag-and-drop tasks, customize columns, and track progress effortlessly, empowering teams to collaborate efficiently and stay organized throughout the project lifecycle.
Pendo Pricing
Pendo pricing plans are listed below:
- Free: $0
- Starter: $7000 per year
- Growth: Customized Plan
- Portfolio: Customized Plan
You can click Get Pricing to find out the most suitable Pendo pricing plan for your organization.
Pendo Integrations
The software integrates with the following third-party applications:
- HubSpot
- Intercom
- Jira
- Okta
- Zendesk
How Does Pendo Work?
Here’s how you can get started with Pendo software after installation:
- Access the intuitive dashboard that overviews ongoing projects, tasks, and milestones
- Navigate through different project modules, such as task management, resource allocation, and time tracking
- Add tasks and subtasks to break down the project's objectives into manageable units
- Assign responsible team members, set due dates, and add relevant details to each task
- Utilize Kanban boards to visualize the project's progress. Drag and drop tasks between customizable columns to reflect their status
- Leave comments on tasks, share files, and tag team members
- Review the project's status using the dashboard and reporting features
- Update task progress, mark completed items, and adjust timelines as needed to keep the project on track
For a free Pendo demo, click Watch Demo to access a comprehensive video walkthrough of the software.
Who Is Pendo For?
Pendo software caters to organizations of all sizes, from small businesses to large enterprises. It serves a wide range of industries and departments, including the following:
- Software development
- Internet technology
- E-commerce
- Marketing
- Media
- Education
- Government agencies
Pendo Features
The key features of Pendo are discussed below:
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Task Management
Efficiently create, assign, and track tasks with Pendo software. This ensures that everyone stays organized and on top of their responsibilities, improving project efficiency and timely completion.
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Resource Allocation
Pendo software enables optimized resource allocation by allowing you to assign team members to specific tasks and projects based on their availability and skills. This feature ensures that workloads are evenly distributed, and resources are used effectively, enhancing productivity and project outcomes.
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Real-time Project Updates
Pendo gives access to a centralized dashboard that overviews ongoing projects, task statuses, and critical milestones. Real-time visibility ensures that project stakeholders are always up to date and can take proactive measures to address any risks that may arise during the project lifecycle.
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Collaboration Tools
Product managers, developers, and customer success teams can easily access and review customer feedback. Pendo software allows for collaborative discussions on feature priorities. This promotes cross-functional teamwork and ensures that customer needs are effectively addressed.
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Feedback collection
Pendo enables users to effectively record and prioritize customer feature requests to make informed decisions about their product roadmap. With Pendo, users can easily communicate with customers, providing updates on the status of their feature requests. This closed-loop feedback system fosters a strong relationship between the organization and its user base.
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Analytics
By leveraging Pendo's analytics capabilities, organizations can analyze and derive insights from customer feedback data. This data-driven approach enables product teams to understand user preferences, identify trends, and make data-informed decisions about feature enhancements and new product offerings.
Is Pendo Right For You?
Are you seeking a project management software streamlining productivity on a centralized platform? Pendo has been recognized for its excellence in project management and has gained popularity among many clients, like Morgan Stanley, Robot, Zendesk, OpenTable and more.
The software offers high-level security measures to safeguard sensitive information and accommodate growing project portfolios and team sizes. Scalable add-on features will help meet specific project management needs.
Unsure if Pendo is the right fit for their organization? Our dedicated customer support team is available to provide personalized help. You can contact us at (661) 384-7070 for any queries and make an informed decision.
Pendo Pricing Plans
- Free
- Starter
- Growth
- Portfolio
(Free features)
(Free + Starter features)
(Growth features)
(Growth + Portfolio features)
- Up to 500 monthly active users
- Product analytics
- In-app guides
- Net promoter score (NPS) Pendo branded
- Roadmaps
- Up to 10,000 monthly active users
- Net promoter score (NPS)
- Product Analytics
- In-app guides
- Cross-app reports
- Portfolio summary
Pendo Features

Access Controls/Permissions

Budget Management

Data Import/Export

Employee Management

Milestone Tracking

Planning Tools

Strategic Planning

Task Management

Visual Workflow Management

Workflow Management

Process Modeling & Designing

Real Time Reporting

Timeline Management

Activity Tracking

Remote Support
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