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Pendo is the ultimate product experience platform that helps you create better products for your customers and employees. With Pendo, you can track user behavior, gather feedback, offer guidance, and increase the adoption of your products. Discover Pendo pricing and how it can help you achieve your product goals and delight your users.

Pendo Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What Is Pendo?

Overview

Pendo is a cloud-based project management software that streamlines project workflows and enhances team collaboration. It helps you understand user behavior, measure product adoption, and deliver in-app guidance. With its user-friendly interface and comprehensive features, Pendo software enables organizations to plan, track, and manage projects from initiation to completion. Learn more about Pendo pricing, features, and other benefits in this review.

What Is Pendo Best For?

The software is known for its comprehensive product experience platform that combines powerful software usage analytics with in-app guidance and user feedback capabilities. Its unique feature is the ability to provide these solutions without requiring technical skills, setting it apart from competitors.

Pendo Pricing

The vendor offers three subscription plans tailored to the organization's needs:

The following are the pricing plans:

  • Free - $0
  • Growth - Custom pricing
  • Portfolio - Custom pricing
Request custom Pendo cost quote and get a personalized pricing plan now.

Disclaimer: The pricing is subject to change.

Pendo Integrations

The software integrates with various third-party applications, including:

How Does Pendo Work?

Here’s how you can get started with the Pendo software after logging in:

  • Access the intuitive dashboard that overviews ongoing projects, tasks, and milestones
  • Navigate through different project modules, such as task management, resource allocation, and time tracking
  • Add tasks and subtasks to break down the project's objectives into manageable units
  • Assign responsible team members, set due dates, and add relevant details to each task
  • Utilize Kanban boards to visualize the project's progress. Drag and drop tasks between customizable columns to reflect their status
  • Leave comments on tasks, share files, and tag team members
  • Review the project's status using the dashboard and reporting features
  • Update task progress, mark completed items, and adjust timelines as needed to keep the project on track
Get an in-depth overview of the software's features, and schedule a free Pendo demo today!

Who Is Pendo For?

The software caters to organizations of all sizes, along with several industries and departments, including:

  • Healthcare
  • Public sector
  • Non-profits
  • EdTech and Digital Learning
  • Financial services

Is Pendo Right For You?

Are you seeking project management software to streamline productivity on a centralized platform? Pendo has been recognized for its excellence in project management and has gained popularity among many clients, like Morgan Stanley, Robot, Zendesk, OpenTable and more.

The software offers high-level security measures to safeguard sensitive information and accommodate growing project portfolios and team sizes. Scalable add-on features will help meet specific project management needs.

Still not sure if Pendo is the right fit for their organization? Contact us at (661) 384-7070, and our support team will help you make an informed decision.

Pendo Features

The Pendo software is a comprehensive platform enabling users to create, assign, and track tasks efficiently. Its task management feature enhances project allocation among team members, ensuring everyone stays organized and promoting equal responsibility distribution, leading to timely project completion.

how it worksSee How It Works

The Pendo software enables optimized resource allocation by allowing you to assign team members to specific tasks and projects based on their availability and skills. This feature ensures that workloads are evenly distributed, promoting effective resource utilization and enhancing productivity and project outcomes.

how it worksSee How It Works

Product managers, developers, and customer success teams can conveniently access and review customer feedback through the Pendo software. It facilitates collaborative discussions on feature priorities, fostering cross-functional teamwork and effectively addressing customer needs.

how it worksSee How It Works

The software offers a centralized dashboard that overviews ongoing projects, task statuses, and critical milestones. This real-time visibility ensures that project stakeholders are always up to date and empowers them to take proactive measures in addressing any potential risks that may arise throughout the project lifecycle.

how it worksSee How It Works

By leveraging Pendo's analytics capabilities, organizations can analyze and derive valuable insights from customer feedback data. This data-driven approach empowers product teams to understand user preferences, identify trends, and make informed decisions based on data on feature enhancements and new product offerings.

how it worksSee How It Works

Pendo enables users to efficiently record and prioritize customer feature requests, empowering them to make informed decisions about their product roadmap. Through Pendo, users can easily communicate with customers, providing timely updates on the status of their feature requests. This closed-loop feedback system fosters a strong relationship between the organization and its user base.

how it worksSee How It Works

Pros and Cons of Pendo

Pros

  • Robust project management capabilities
  • Seamless third-party integrations
  • Free version available
  • Cloud-based accessibility

Cons

  • Limited customization options, according to some Pendo reviews
  • Minor bugs and glitches
  • Customer service can be improved

Pendo Pricing

Free

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What's Included

  • Get a taste of the power of Pendo

  • Up to 500 monthly active users

  • Product analytics

  • In-app guides

  • Net promoter score (NPS) *Pendo branded

  • Roadmaps

Growth

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What's Included

  • Use Pendo with a single web or mobile app

  • Custom monthly active users

  • Product analytics

  • In-app guides

  • Net Promoter Score (NPS)

  • Roadmaps

Portfolio

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What's Included

  • Use Pendo across unlimited web and mobile apps

  • Custom monthly active users

  • Product analytics

  • In-app guides

  • Net Promoter Score (NPS)

  • Roadmaps

  • Cross-app reports

Pendo Reviews

Overall Rating

4.3

6 Review(s)

Rating Distribution

5

star

(3)

4

star

(2)

3

star

(1)

2

star

1

star

February 2023

User friendly non-intrusive digital tracking tool

Vinay J

Information Technology and Services

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Pros

It offers one of the greatest usage trackings I have ever seen. It is very easy to use the ‘Funnels’ to track when and if a user has completed the desired task from beginning to end. Pendo offers a deep insight into our customer base with complete information on what features they interact with or how much time they spent looking at a certain page of our app.

Cons

Pendo handles the URLs unconventionally. They are strictly case-sensitive. We were forced to tag the URLs with both the lower and uppercase variations. It just cost us more time, thats all.

January 2023

This powerful analysis tool suitable for all types of businesses

Mohamed

Banking

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Pros

With Pendo's powerful search and data collection options we have experienced faster operations leading to improved performance within our team. It has been invaluable in monitoring the trustbuilding process with customers through our social media advertisements. The quick search feature integrated with all platform options allows for excellent flexibility enabling us to sort results based on product type target groups and customer behavior. The customizable dashboards and userfriendly reports make it easy to understand the data and make informed decisions. The collaborative aspect of the platform has been particularly beneficial as it facilitates discussions and helps us set accurate timelines for implementing necessary actions.

Cons

Mastering the platform does require a significant amount of effort. Occasionally we come across errors in the collected data or face challenges in finding the desired information. In some cases these issues may be due to improper setup or user error which can impact the accuracy of the data.

December 2022

Couldnt imagine life without this product.

Ashley

Computer Software

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Pros

One of the standout features of Pendo is the ability to post announcements related to our products events and training directly within the platform. This alternative outlet for communication with our clients has proven to be highly effective especially when emails don't always capture their attention. It has provided us with an additional means of engagement.

Cons

Certain areas of the tool are not as intuitive as others. Personally I have faced some difficulties when trying to edit existing resources within the Resources Guide section. It would be helpful if this aspect of the tool could be improved for smoother navigation.

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Frequently Asked Questions

Yes, the software has an API available for use.