Last Updated
Overview
Console Cloud simplifies property management for real estate agencies with tools for automation, compliance, and tenant communications. Some users find the interface unintuitive at first, requiring time to adjust. Overall, its time-saving workflows and trust accounting features make it a practical option for streamlining agency operations.
Overall Rating
Based on 19 users reviews
4.2
Rating Distribution
Positive
79%
Neutral
11%
Negative
11%
Starting Price
Custom
Console Cloud Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is Console Cloud?
Console Cloud is a cloud-based property management and trust accounting software tailored for real estate agencies across Australia and New Zealand. The software offers an all-in-one platform designed to streamline property management tasks, enhance operational efficiency, and support business growth. By automating routine processes and providing real-time insights, it empowers property managers to deliver exceptional service to clients. The comprehensive solution aims to simplify property management and drive business success.
Console Cloud Pricing
The software offers three packages:
- Accelerate
- Premium
- Enterprise
Console Cloud Integrations
Console Cloud software seamlessly integrates with various applications, including:
- Agentbox
- InspectRealEstate
- Tapi
- Inspection Express
- FastConnect
- MyConnect
- Movinghub
Who Is Console Cloud For?
The software is designed to accommodate businesses of all sizes, catering to various use cases and industries, including:
- Real Estate Agencies
- Property Management
- Commercial Real Estate
- Residential Property Management
- Strata Management
- Real Estate Investment
Is Console Cloud Right For You?
Console Cloud is a solid choice for businesses aiming for efficiency and scalability. It streamlines property management tasks, enhances team collaboration, and reduces administrative overhead. With automation capabilities that save time and real-time reporting that improves decision-making, it’s a reliable solution for optimizing operations and supporting business growth.
Still not sure if Console Cloud is right for you? Reach out to our customer support team at (661) 384-7070. They’re available to help you find the best solution for your needs.
Console Cloud Features
Workflows
Console Cloud’s workflows automate complex property management processes like lease renewals, arrears, and maintenance. By reducing manual tasks, they help agencies save up to 40% of their time, allowing property managers to focus on exceptions and deliver better service without added workload.
Analytics
Analyticsᐩ offers visual dashboards and customizable reports, enabling property managers to track KPIs, forecast trends, and make data-driven decisions. With tools like maps and filters, users can drill down into performance metrics and gain insights to drive business growth.
Inspections
The platform simplifies inspections by allowing scheduling and conducting of routine, entry, and exit reports. Property managers can capture unlimited photos, raise maintenance requests on-site, and edit reports, ensuring thorough documentation and efficient property assessments.
Sales Trust
Console Cloud streamlines sales trust accounting by facilitating the creation of sales agreements, managing buyer deposits, and handling commission payments. It supports EFT or cheque transactions and provides comprehensive reporting, ensuring compliance and transparency in sales transactions.
Payments
With integrated payment solutions, Console Cloud enables automated rent collection through direct debit, bulk receipting, and tenant app sign-ups. This reduces administrative overhead and ensures timely payments, enhancing cash flow management for property managers.
Pros And Cons of Console Cloud
Pros
Designed for ease of use, allowing quick adoption even for those new to property management software
Automates repetitive tasks like lease renewals and arrears management, enhancing efficiency
Support team is helpful and patient, assisting users through issues effectively
Offers continuous updates
Workflows simplify complex processes, reducing manual workload for property managers
Cons
Customization capabilities are somewhat restricted, potentially limiting adaptability to specific needs
Reporting tools may not meet all analytical needs, with some users seeking more comprehensive options
Additional features may incur extra charges, increasing overall subscription costs
Console Cloud Reviews
Total 19 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars16%
3
Stars11%
2
Stars0%
1
Stars11%
Share your experience
Real Estate, 11-50 employees
Less than a year
“Bad service and billing practices”
Pros
Among all the features the Console Go app has proven the most useful tool for us.
Cons
It offers very little flexibility for what we need, so in short I found it quite rigid.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
1
Functionality
5
Real Estate, 1-10 employees
Less than a year
“Billing process is a mess”
Pros
The technical support team is friendly and I find the system simple enough to use.
Cons
Its billing system is a mess. Two months ago I got an email about a missed payment and my account was immediately blocked. I called to ask for time for my accounting team to check but it didn't help. It turned out payments for the current and last month were made, only one was missing. I tried to make a payment but no one was available in accounts to help. I spent half a day trying to reach someone by email, chat and phone with no luck. And since it was Friday I could not use the system until next week and had to worry all weekend. My million dollar property management business was basically held hostage by Console. So I would say avoid it as there are better more responsive software providers out there.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
2
Functionality
4
Real Estate, 1-10 employees
Less than 6 months
“Wouldn't recommend buying this”
Pros
During the short trial it seemed like this software might offer more features than Gateway but it didn't. So there is really nothing I like about it.
Cons
I don't even know where to begin. The migration Console did was a total disaster. We lost a lot of data, balances were wrong across owner and creditor accounts and our building setups were wiped out. The database was unusable after migration and support was nowhere to be found. Also the onboarding specialist knew very little, took hours to respond, never provided a contact number, did not answer our questions and offered no help to re-enter missing tenant charges he promised would carry over. I asked management to escalate the issue but a week later no one contacted me. We had to ask them to delete the platform and go back to Gateway which meant doing all the data entry ourselves to catch up. Overall the whole thing was unprofessional, with zero support and a complete waste of time.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Frequently Asked Questions
What types of pricing plans does Console Cloud offer?
Console Cloud price for its Accelerate, Premium, and Enterprise plans depends on business needs.
What level of support does Console Cloud offer?
Console Cloud offers phone support, email, chat, FAQS, community forums and Knowledge Base.
Does Console Cloud offer an API?
Yes, Console Cloud offers API capabilities, particularly for its Enterprise tier.
Who are the typical users of Console Cloud software?
Console Cloud is used by real estate agencies, commercial real estate agencies, strata management, and several other industries.
What other apps does Console Cloud integrate with?
Console Cloud integrates with Agentbox, Tapi, Movinghub, FastConnect and several others.
Does Console Cloud have a mobile app?
Yes, Console Cloud has a mobile app.
What language does Console Cloud support?
Console Cloud supports English.