Last Updated

Overview

eviivo Suite is an all-in-one property management platform that helps accommodation providers streamline operations with automated communications and deep channel integrations. While customizations are limited, its intuitive interface significantly reduces manual workload. Overall, it is an optimal solution for the hospitality industry seeking operational efficiency.

eviivo Suite Specifications

  • Property Accounting
  • Document Management
  • Expense Tracking
  • Reporting and Analytics

eviivo Suite Features

Property Manager

This feature is designed to make managing reservations and property operations easy. The software provides instant booking confirmations, contactless check-in/check-out, and handles payments, invoices, taxes, and multimedia content. It empowers teams to efficiently manage property tasks and improve guest experiences.

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Channel Manager

The platform's channel manager allows users to advertise on major online travel agencies with a single click. This feature ensures two-way synchronization of rates, availability, content, and policies across all connected channels. It offers the industry's deepest integrations with OTAs, enabling properties to optimize distribution and maximize revenues with less effort.

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Website Manager

This feature provides users with a powerful, commission-free booking engine and a diversely templated website to drive direct bookings. The platform ensures websites are mobile and SEO-friendly, helping properties strengthen their brand and reduce reliance on third-party channels. The software streamlines the creation and management of an effective online presence.  

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Payment Manager

eviivo Suite automates payments, ensuring a smoother and faster transaction experience. This feature provides airtight payment security with full native PCI level 1 compliance. The software facilitates unparalleled payment automation and accepts major credit cards.

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Guest Manager

The software's Guest Manager feature helps streamline guest communications through a unified messaging system. This includes multi-channel automation and an AI-powered 24/7 concierge. Users can also utilize customizable email designs and track guest reviews and preferences, allowing staff to provide a more personalized and effective guest experience.

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Pros And Cons of eviivo Suite

Pros

  • Easy to use with clear layout

  • Simplifies bookings across multiple channels

  • Saves time with automation tools

Cons

  • Occasional syncing delays with OTAs

  • Performance can be slow during peak hours

eviivo Suite Reviews

Total 73 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

16%

3

Stars

4%

2

Stars

0%

1

Stars

23%

Share your experience

BE
Belen E.

Computer Software, 1-10 employees

More than a year

1.0

“stuck in the past”

Pros

I've been using it for many years and it really hasn't evolved at all. They charge for everything and now that I want to cancel they won't let me. The only good thing about it is that it's simple to use.

Cons

It doesn't really offer anything worthwhile. It feels outdated and completely stagnant. While other platforms keep adding features this one brings in nothing new and when it does you have to pay extra for every little thing.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

2

Functionality

1

BE
Belen E.

Computer Software, 1-10 employees

More than a year

1.0

“seems like it stuck in the past”

Pros

I have been using it for many years and it really hasn't evolved at all. They charge for everything and now that I want to cancel, they won't let me. The only positive thing I can say is that it's simple to use.

Cons

It basically offers nothing at this point and feels completely outdated. While other platforms keep adding new features,�this one�stays the same and if they do add anything, you have to pay extra for every single thing.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

2

Functionality

1

KB
Kathleen B.

Recreational Facilities and Services, 1-10 employees

More than a year

5.0

“Top notch reservations!”

Pros

Right from the start the software and its support team have been outstanding. The reservation system gives both guests and property owners real peace of mind and it makes accessing information fast and easy for everyone involved.

Cons

Nothing specific comes to mind right now even though I'm sure there must be something. I'll just add that when I answered a later question in this survey, I marked the cost as mid range compared with other options but that was really only a guess since I haven't compared prices since I bought it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What level of support does eviivo Suite offer?

eviivo Suite offers support through phone and a help centre.

What other apps does eviivo Suite integrate with?

eviivo Suite works seamlessly with OTA distribution, invoicing, guest check-in, accounting ERP, and ePOS systems.

Who are the typical users of eviivo Suite?

eviivo Suite features are used by organizations across industries and sectors, including boutique hotels, bed and breakfasts, and property management.

What language does eviivo Suite support?

eviivo Suite primarily supports the English language.

What types of pricing plans does eviivo Suite offer?

eviivo Suite price starts at $50 for the Single Property Pricing plan, while the Multi-Property Pricing plan begins at $125.Get a detailed eviivo Suite cost breakdown tailored to your specific requirements.

Does eviivo Suite have a mobile app?

Yes, eviivo Suite offers a dedicated mobile app.

Does eviivo Suite offer an API?

Yes, eviivo Suite offers an API.