Last Updated
Overview
FrontSteps delivers complete property management solutions with communication features, visitor registration, and financial oversight. Finish off communication barriers and security worries. Enhance effectiveness, minimize risks, and increase resident contentment. Elevate your property management with this software. Eager to enhance your management? Experience FrontSteps today and optimize your property operations.
Overall Rating
Based on 44 users reviews
3.8
Rating Distribution
Positive
66%
Neutral
18%
Negative
16%
Starting Price
Custom
FRONTSTEPS Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is FRONTSTEPS?
Overview
FRONTSTEPS is a cloud-based property management software designed for bridging the gap between community management teams and homeowners. It enables community managers to streamline operations, enhance communication, and improve resident services. By automating manual tasks and centralizing data, FRONTSTEPS addresses problems such as inefficient communication, complex administrative processes, and lack of transparency.
FRONTSTEPS Pricing
FRONTSTEPS Integrations
Users can connect FRONTSTEPS to various third-party applications across the functions of banking, software and services, and security hardware. Some featured integrations include:
- WebsterBank
- avidxchange
- ClickPay
- TagMaster
- TransCore
Who Is FRONTSTEPS For?
FRONTSTEPS is designed for businesses of all sizes and caters specifically to community management teams and homeowners.
Is FRONTSTEPS Right For You?
With its user-friendly interface and industry expertise, FRONTSTEPS property management solution has emerged as a good choice for community association management, facilitating seamless and efficient operations. It addresses the problem of the complexity of financial management for community managers by simplifying all tasks in a central place. The software stands out due to its unique combination of robust security features and scalable architecture. With a strong focus on data protection and privacy, FRONTSTEPS ensures that sensitive information is safeguarded, offering peace of mind to users.
Read FRONTSTEPS reviews to learn how existing users benefit from the software. You can also call us at (661) 384-7070 further assistance.
FRONTSTEPS Features
Community Management
FRONTSTEPS' community management feature enables efficient handling of various components, such as architectural requests, violations, and work orders. It streamlines communication among homeowners, board members, and management, ensuring smooth community operations and fostering stronger engagement.
Portals
The portals provide a secure online platform for homeowners and residents to access important information, submit maintenance requests, make payments, and communicate with the management. The feature enhances transparency, facilitates self-service, and improves overall resident satisfaction and convenience.
Accounting
The accounting feature simplifies financial management for community associations, offering tools for budgeting, invoicing, accounts payable and receivable, and reporting. It streamlines financial processes, improves accuracy, and provides real-time insights into the association's financial health.
Security
FRONTSTEPS enhances community safety by offering tools for visitor management, incident reporting, and access control. It helps monitor and control access to the property, track incidents, and ensure a secure environment for residents.
Payments
Residents can conveniently make online payments for association fees, assessments, and other charges. The feature streamlines payment processes, eliminates manual handling of checks, reduces late payments, and improves financial efficiency for both residents and management. Click Watch Demo to access a free FRONTSTEPS demo and learn more about the software’s functionality.
Pros And Cons of FRONTSTEPS
Pros
Cloud-based convenience
Intuitive interface
Mobile app
API access
Cons
Limited flexibility in removing entries
Limited options to add items to calendar
FRONTSTEPS Reviews
Total 44 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars48%
4
Stars18%
3
Stars11%
2
Stars7%
1
Stars16%
Share your experience
Not Specified, 1-10 employees
Less than a year
“They suck”
Pros
I absolutely despise Fronsteps - it is genuinely terrible software.
Cons
Frontsteps is a terrible software package. It has severe limitations when it comes to customization and they make changes to features without informing clients. Their service is abysmal, and they don't back up their servers. We experienced a role change that confused one of our users, leading to accidental deletion of a content folder. When we requested a backup from Frontsteps immediately after the incident, they informed us that they don't perform backups. It was an extremely frustrating experience.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
3
Functionality
2
Management Consulting, 11-50 employees
Less than a year
“Easy to use”
Pros
The tablet and app are user-friendly for both me and the homeowners.
Cons
The program is still under development, and it's not always easy to use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Real Estate, 500+ employees
More than a year
“Do not transfer previous owners email address to the new owners file.”
Pros
It's fairly straightforward to use.
Cons
It bothers me that previous owners' emails remain active and attached to new owners' files. When I send an email blast, it goes to both current and past owners. It would be helpful if, once a home is sold and the new owner is added to the system, the contact information of the previous owners would be removed, especially their email addresses.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7