hotelfriend

HotelFriend

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Overview

HotelFriend delivers a robust, all-in-one solution for properties of any size. Designed for scalability, it simplifies daily management with automation and seamless tools. Though weekend support is limited, the system shines with intuitive design, rapid setup, and responsive assistance that drives efficiency across hospitality operations.

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Starting Price
Custom

HotelFriend Specifications

Tenant Management

Lease Management

Maintenance Requests

Property Accounting

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What Is HotelFriend?

HotelFriend software is an advanced property management system that enhances efficiency for hospitality businesses. This all-in-one platform centralizes bookings, order handling, invoice management, and staff coordination within a cloud-based environment. Its intuitive design ensures accessibility across devices, allowing smooth operations from virtually any location. By integrating essential functions into a single solution, HotelFriend features reduce complexity, improve productivity, and support seamless management, making it a valuable tool for hotels seeking operational excellence and growth.

HotelFriend Pricing

HotelFriend price begins with a complimentary 7-day trial, allowing businesses to experience the platform’s capabilities before choosing a plan. The available packages include:

  • Start
  • Select
  • Enterprise
Request a personalized HotelFriend pricing quote tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

HotelFriend Integrations

HotelFriend software seamlessly integrates with various applications, including:

Who Is HotelFriend For?

HotelFriend is well-suited for the hospitality industry, supporting diverse operations that seek to improve efficiency and profitability. It caters to:

  • Independent hotels
  • Hotel chains
  • Student accommodations
  • Business organizations
  • Restaurants
  • Bars
  • Cruise lines

Is HotelFriend Right For You?

Looking for a reliable solution to transform hospitality operations? HotelFriend presents cloud-based property management software designed to streamline bookings, invoicing, and revenue management.

With over eight years of expertise, the company supports global clients through customizable solutions, white-label apps, and secure platforms. Strong focus on data protection ensures trustworthy performance, making HotelFriend an excellent choice.

Still not sure if HotelFriend is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

HotelFriend Features

HotelFriend provides a clear overview of occupancy and bookings, simplifying reservation management. It enables quick adjustments, tracks room availability, handles individual and group reservations, processes payments, refunds, and invoices, and ensures smooth daily property operations efficiently.

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The platform centralizes online sales channels, synchronizing listings in real time. It prevents overbookings, maintains inventory accuracy through two-way XML connectivity, and manages cancellation policies, booking restrictions, and quotas. This streamlines operations across all online distribution channels for maximum efficiency.

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HotelFriend encourages direct reservations while enhancing the guest experience. It supports mobile-friendly bookings, branded customization, package sales, service upselling, flexible payment options, automated email campaigns, and online chat interaction. It boosts revenue and improves digital engagement throughout the booking journey.

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The software enables efficient room management by defining types, highlighting unique features, and maintaining accurate capacity information. HotelFriend ensures each room’s details, including size, amenities, bed count, and maximum occupancy, are current, compelling, and clearly presented to attract prospective guests.

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HotelFriend allows tailoring room prices according to categories, meal plans, weekdays, booking sources, and guest types. It enables endless rate variations, adjusts sales restrictions, cancellation policies, and conditions from a centralized platform, ensuring alignment with market trends and business strategies.

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Pros And Cons of HotelFriend

Pros

  • Strong invoice and tax compliance features

  • Convenient global hotel booking options

  • Effective revenue management and KPI tracking

Cons

  • Occasional delays with channel manager sync

  • Lacks a PayPal option for secure payments

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Frequently Asked Questions

HotelFriend offers a free 7-day trial, after which businesses can choose from three tailored packages: Start, Select, and Enterprise. Request a detailed HotelFriend cost breakdown for your organization today.

HotelFriend supports the German language.

HotelFriend offers support through a help center, a knowledge base, phone, email, an online contact form, FAQs, blog, video training, e-book, and product updates.

HotelFriend serves the hospitality industry by providing scalable solutions for a wide range of operations, including hotels, chains, student housing, restaurants, bars, businesses, and cruise lines.

HotelFriend integrates seamlessly with tools like Tedee, Shopify, HubSpot, Mailchimp, QuickBooks Online, Slack, and Microsoft Office 365 to enhance functionality and streamline hospitality operations.

Yes, HotelFriend offers a dedicated mobile application for iOS and Android devices.

Yes, HotelFriend offers an API.