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Overview

iGMS offers a cloud-based property management solution for short-term and vacation rentals, helping hosts automate bookings, guest communication, and operations. While some users report message synchronization delays, its multi-channel integration, task automation, and reporting tools make it a reliable choice for managing multiple rental properties efficiently.

iGMS Specifications

  • Tenant Management
  • Lease Management
  • Rent Collection
  • Maintenance Requests

iGMS Features

Guest Communications

iGMS streamlines guest communications by automating messages and responses, helping hosts save time and reduce repetitive tasks. The software allows users to create templates, schedule notifications, and manage inquiries efficiently, ensuring timely and professional interactions with every guest.

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Market Data

The platform provides detailed market data, allowing hosts to monitor occupancy rates, nightly prices, and trends in their area. Users can benchmark performance against competitors, make informed pricing decisions, and gain a strategic advantage to optimize revenue across their rental properties.

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Channel Manager

iGMS centralizes all booking channels into a single platform, preventing double bookings and reducing errors. Users can manage multiple calendars, update listings simultaneously, and customize settings for each platform, ensuring seamless operations and efficient oversight of all property reservations.

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Rental Analytics

The software delivers comprehensive rental analytics, enabling users to track earnings, monitor occupancy, and assess overall performance. By analyzing historical and real-time data, hosts can make strategic decisions, identify growth opportunities, and optimize operations to maximize profitability and efficiency.

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Cleaning Management

iGMS simplifies cleaning management by automating task assignments and scheduling. Users can invite cleaning staff, assign responsibilities automatically, and monitor progress in real time, ensuring properties are maintained efficiently while reducing manual coordination and improving operational reliability.

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Pros And Cons of iGMS

Pros

  • Automates guest messaging, saving hosts significant time

  • Unified inbox centralizes communication from all booking platforms

  • Supports multi-calendar to prevent double bookings effectively

Cons

  • No weekly discount option for direct bookings

  • Mobile app navigation could be more intuitive

iGMS Reviews

Total 25 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

96%

4

Stars

4%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

IM
Ian M.

Hospitality, 1-10 employees

More than a year

5.0

“Well informed and patient support”

Pros

Right from the start the support team showed they really knew the product well and understood most of my questions on the first try. They were also very patient while I was trying to figure things out with limited knowledge on my side.

Cons

Replies took a bit longer than I expected and I had to reword or repeat a couple of questions before getting the answer but overall I'm still very happy with the experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

MK
Mauri K.

Hospitality, 1-10 employees

Less than 6 months

5.0

“Team ever present for help”

Pros

One of my favorite things about it is how quickly their team is available on chat whenever I need help. None of the other software I use has support that responsive.

Cons

There's nothing I dislike about it. I haven't run into any problems that weren't caused by my own mistake.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AR
Anas R.

Management Consulting, 1-10 employees

Less than 6 months

5.0

“time saving automation for listings”

Pros

Managing multiple listings from one dashboard has been really convenient. The automation features for guest messaging, reviews and syncing with airbnb and booking.com cut down a lot of manual work and save me plenty of time.

Cons

The reporting and analytics still feel a bit limited in terms of detail and there are occasional delays when listings sync between platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does iGMS offer an API?

Yes, iGMS offers an API.

What types of pricing plans does iGMS offer?

iGMS price starts at $27/property/month with the Host plan, while the Pro plan begins at $31/property/month and the Pro+ plan starts at $58/property/month. Get a detailed iGMS cost breakdown to make an informed decision.

Who are the typical users of iGMS?

iGMS features are used by vacation rental owners, professional property managers, Airbnb hosts, short-term rental operators, serviced apartment managers, glamping site operators, and boutique hotel managers.

What language does iGMS support?

iGMS software primarily supports English and Spanish.

Does iGMS have a mobile app?

Yes, iGMS offers a dedicated mobile app for both iOS and Android.

What level of support does iGMS offer?

iGMS offers support through a Help Desk with articles and video tutorials, along with a customer experience team available via live chat and a website contact form, with support levels varying by subscription plan.

What other apps does iGMS integrate with?

iGMS supports integration with various platforms and systems, including PriceLabs, Stripe, Boostly, Wheelhouse, and Jervis.