Last Updated
Overview
Imagic Hotel Management helps small to mid-sized hotels centralize operations with an on-premise system. While the interface could use some updates, its integrated reservations and billing tools make it a reliable solution for budget-conscious hotel owners. Overall, it provides a practical, all-in-one approach to streamline daily hotel management tasks efficiently.
Overall Rating
Based on 4 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Imagic Hotel Management Specifications
- Rent Collection and Accounting
- Reporting and Analytics
- Resident Portal
- Security and Access Control
What Is Imagic Hotel Management?
Imagic Hotel Management is a Windows-based application designed for small to mid-sized hospitality businesses to automate daily operations. The software offers a unified solution for managing reservations through a step-by-step booking wizard that minimizes errors. It also features an integrated billing system to track guest charges and a built-in CRM to support guest loyalty and encourage repeat business.
Imagic Hotel Management Pricing
Disclaimer: The pricing is subject to change.
Imagic Hotel Management Integrations
Imagic Hotel Management supports integrations with multiple services and platforms, such as:
- Microsoft Excel software
- Microsoft Word
- AvailabilityOnline.com
Who Is Imagic Hotel Management For?
The software is designed for a range of industries and sectors, such as:
- Retail
- Hospitality
- Tourism
- Marinas
- Food
Is Imagic Hotel Management Right For You?
Imagic Hotel Management is an ideal fit for owners of small to mid-sized property businesses looking a comprehensive on-premise solution. The all-in-one design includes an integrated PMS and scheduling tools, which eliminates the need for separate systems to manage personnel. The software provides user logins to control unauthorized access, which makes it a dependable choice for PMS operations.
Still unsure about Imagic Hotel Management software? Contact our support team at (661) 384-7070 for further guidance.
Imagic Hotel Management Features
Reservation Management
Users can create and track reservations with various statuses, such as confirmed, pending, or cancelled, while also supporting an unlimited number of rooms. The platform provides flexible pricing options, including the ability to define seasonal rates and charges per person or week. It can also directly manage online bookings from a hotel's website, automatically updating availability and guest information.
Room Management
The system manages a variety of accommodation types, including rooms, apartments, and lodges, by automatically tracking their availability. It is configured to handle multiple charge types and accurately calculate taxes for each booking. The software presents different calendar views and color-coded reservations, with a drag-and-drop function for rearranging bookings.
Customer Management
Imagic Hotel Management software automatically records client data, building a customer database that allows for the tracking of booking history and overdue amounts. The system includes a customer quick-find function for efficient data retrieval, along with wizards for importing customers and creating email mailing lists. It also allows users to record customer contact details and personal notes, which can be sorted by name, address, or phone number.
Reporting
A variety of pre-built reports are available, providing insights into reservation trends, performance year-to-date, and promotions. The software also allows for the creation of custom reports to track room availability and upcoming reservations. This reporting functionality aids in planning and analysis, with data exportable to other systems like MS Excel.
Pros And Cons of Imagic Hotel Management
Pros
Automatic tracking of room availability in real time
Comprehensive records of customer data and booking history
Generates insightful reports for business analysis
Cons
Requires a local system installation and setup
Exported data may require additional formatting
Imagic Hotel Management Reviews
Total 4 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Versatile hotel tool at fair pricing”
Pros
Among the more user friendly hotel management systems I've used this one offers solid value for the price. It can be customized to match specific user needs which makes it more practical for different setups. Mobile support is available as well and that adds to its convenience.
Cons
At the moment it's only offered as a Windows desktop application. English is the only language supported right now and it would be better if it were available on additional platforms too. Support for Mac and other operating systems would make it much more versatile.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
6
Enterprise, 500+ employees
“Faster hotel operations”
Pros
Managing the hotel feels much quicker and more organized with this software, from bookings to room handling and daily operations during a guest's stay.
Cons
Customer support responds a bit slowly and could definitely improve. There are also times when the system lags which makes certain tasks take longer than they should.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Enterprise, 500+ employees
“Better hotel duty allocation”
Pros
Handling hotel operations and assigning duties has become much simpler with this software.
Cons
Customer support tends to respond slowly which ends up causing delays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Imagic Hotel Management have a mobile app?
No, Imagic Hotel Management currently does not offer a mobile app.
What level of support does Imagic Hotel Management offer?
The platform provides support through email.
Does Imagic Hotel Management offer an API?
Information regarding an API availability is currently unspecified by the vendor.
What languages does Imagic Hotel Management support?
The software supports multiple languages including English, Spanish, and Turkish.
What other apps does Imagic Hotel Management integrate with?
The platform integrates with various software and services including AvailabilityOnline.com, Microsoft Word, and Microsoft Excel.
Who are the typical users of Imagic Hotel Management?
Imagic Hotel Management features are designed for organizations in industries and sectors like education, food, marinas, tourism, hospitality, and retail.
What types of pricing plans does Imagic Hotel Management offer?
Imagic Hotel Management price includes a one-time license fee starting at $399 for a single computer, with tiered pricing for multiple PCs. Request a customized pricing quote for your business today!