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Innago

Innago

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Overview

Innago offers a user-friendly property management platform, simplifying tasks like lease management, rent collection, and tenant communication. Forget the complexities of property management and enhance organization, reduce administrative burdens, and improve tenant relationships. Elevate your property management with this software. Ready to streamline your operations? Try Innago today.

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Overall Rating

Based on 122 users reviews

4.8

Rating Distribution

Positive

98%

Neutral

1%

Negative

2%

Starting Price
Custom

Innago Specifications

Tenant Management

Lease Management

Rent Collection

Maintenance Requests

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What Is Innago?

Innago is a free cloud-based property management software designed for residential property managers and landlords. It streamlines tasks such as It streamlines tasks such as rent collection, tenant screening, and maintenance coordination. It automates processes, provides a user-friendly interface, and addresses challenges such as administrative burdens, communication inefficiencies, and tenant management problems.

Innago Pricing

Innago is completely free for landlords and property managers, with no setup fees, monthly subscriptions, or annual contracts required. While tenants may pay transaction or screening fees, landlords have the option to cover those costs if they choose.

Reach out to us for a detailed Innago pricing breakdown.

Innago Integrations

Innago seamlessly integrates with QuickBooks and Ledgre.

Watch the Innago demo to learn more about its integration arrangements.

Who Is Innago For?

Innago is designed for landlords and property managers of all sizes, from individuals managing a single rental to organizations overseeing thousands of units. It is ideal for automating and streamlining workflows in the commercial, residential, and student housing industries.

Is Innago Right For You?

If you are a small, medium-sized, or large company that is looking for a good, intuitive solution to property management, then Innago is well worth considering. Its flexible architecture allows users to easily manage and scale their portfolios as their businesses grow, and it strongly emphasizes security, using powerful data encryption. Its ability to eliminate manual and time-consuming tasks has made it a popular choice amongst property managers and real estate investors.

Still doubtful if Innago is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Innago Features

Innago's online rental payments streamline rent collection for property managers by allowing tenants to conveniently make electronic payments. It eliminates manual checks, reduces late payments, and ensures a seamless and secure payment experience for tenants.

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The maintenance requests feature enables tenants to submit repair and maintenance requests online, facilitating efficient communication with property managers. It simplifies the process, helps prioritize and track maintenance tasks, and promptly addresses tenant issues, enhancing satisfaction.

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Property managers can electronically send lease agreements to tenants, expediting the leasing process. It eliminates physical paperwork, reduces administrative burdens, and ensures quick and hassle-free signing for both parties.

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The expense and reporting feature simplifies expense tracking and management for property managers. It provides detailed financial reports, simplifies tax preparation, and offers insights into property performance and profitability.

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Innago's listing and syndication feature allows property managers to create and publish property listings across multiple platforms, expanding their reach. It simplifies the marketing process, increases vacancy visibility, and efficiently attracts potential tenants.

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Tenants can upload an existing policy to Innago, or shop and purchase a brand-new one right in the app. You’ll be able to specify the amount you want covered and the type of coverage that makes the most sense for your situation.

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We have a support team that answers any questions you have quickly! We regularly review and refine our security practices to ensure your data is as safe and secure as possible. Data is transmitted and stored using complex encryption. Our application is hosted in the cloud with multiple layers of protection.

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Many landlords forget it’s their tenants that are paying the bills. Providing your tenants with an easy way to get you your money should be one of your top priorities. With their own dedicated login, the Innago tenant mobile app is designed to provide your tenants with an exceptional digital experience.

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Every market is different, every business is different, and of course, every tenant is different. That’s why you need tenant screening, and it’s also why you need the ability to build your own application from top to bottom. Innago makes it easy to do just that. Our custom application builder means you can ask the questions that matter most to you. Request file uploads like paystubs or other supporting documents and customize the appearance to match your business.

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Share data between applications for increased performance and reduced manual entry.

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Pros And Cons of Innago

Pros

  • Cloud-based convenience

  • Simple to navigate

  • Intuitive interface

  • Mobile app

Cons

  • Some lack of flexibility to import/export data

  • According to some user reviews there are limited reconciliation of transactions

Innago Reviews

Total 122 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

11%

3

Stars

1%

2

Stars

0%

1

Stars

2%

Share your experience

EM

Erica Mejia

Med spa, 1-10 employees

More than a year

1.0
April 2025

“Paid for a service that I never received

Pros

None

Cons

I paid for a credit reporting service for several months with this company and did not receive the service every time I’ve made contact with them to address the issue. I get the same cookie cutter email response that the issue will be addressed and taken care of on the 15th of the month. No changes have been made so now I’m requesting a refund which I have not received and still being told that I could not receive the service that I paid for for several months.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

S

simone

Design, 1-10 employees

Less than 6 months

4.0
December 2023

“Great for First Time Homeowner

Pros

I really the fact that its free, straightforward to use and effortless to navigate. The customer service is exceptional, and they promptly respond to any inquiries I have via email or phone. Shortly after setting up my profile, a customer service representative reached out to me to introduce the product and assist with the setup process.

Cons

It was a bit inconvenient that I had to personally explain to my tenants how to use Innago instead of them receiving an automatic seminar, video or guidebook.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

Darin

Real Estate, 1-10 employees

Less than a year

5.0
November 2023

“Property Owner & Operator Innago Review

Pros

I rely on my Innago phone app for 99.9% of my property management business. Innago has become my go-to solution because it's user-friendly, customizable, and affordable. It's the first app that allows me to effortlessly manage the income and expenses of all my properties directly from my phone. Whether it's multi family units, single family homes, condos, or medium-term rentals, Innago covers it all. The ability to customize templates for applications, leases and more based on location and property is truly amazing. Keeping track of expenses used to be the most challenging task for me, but now, I can simply snap a photo of invoices and receipts with my phone and assign them to specific properties or individual units. This feature is something I absolutely love, and so does my accountant. Additionally, Innago enables me to set access levels and generate reports for partners and investors based on properties or units. I've only been self-managing for a couple of years, and since I started using Innago, I've been able to dedicate more time and money to growing my business and less time to property management.

Cons

Some invoices encounter scanning issues. When uploading invoices, they don't get scanned properly. I've faced problems with certain templates where the inserted fields shift after a signature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

View All 122 Reviews

Frequently Asked Questions

Innago is available for free. Please click Get Pricing to gain access to advanced features.

Yes, Innago supports Android, iPhones, and iPads.

Innago integrates with QuickBooks.

The typical users of Innago are landlords and property managers.

Innago supports English.

Yes, Innago offers an API.