InnkeyPMS
Last Updated
Overview
InnkeyPMS provides a comprehensive cloud-based software to centralize and simplify hotel operations. While it requires a stable internet connection to function, its all-in-one platform integrates every department from the front desk to accounting for efficient property management.
InnkeyPMS Specifications
- Maintenance Requests
- Property Accounting
- Reporting and Analytics
- Vendor Management
InnkeyPMS Features
Full Suite
InnkeyPMS software operates as a single system for all hotel departments. It uses a single database to provide a smooth flow of information. This unified approach helps achieve the primary goal of customer service.
Global Connectivity
The system provides effective global distribution for properties. This is a key factor for achieving a profitable hospitality business. It is designed to increase a property’s market reach and maximize revenue.
Central Reservation
Central Reservation provides a unified view of all reservations across properties. This helps make a team’s workflow more straightforward. It is designed to improve operations by using a single reservation system.
Manager's App
This mobile application provides real-time notifications about important events. It gives insights into crucial factors like revenue and collections. The app helps management monitor the hotel’s status.
Self Check-In
InnkeyPMS allows guests to check in using their mobile phones. Guests can use it for self-declaration and to upload photo identification. It also enables guests to provide a digital signature.
Pros And Cons of InnkeyPMS
Pros
The system is easy to learn for new employees
It generates powerful and simple reports for informed decisions
Allows centralized management of multiple properties
Cons
Weekend support response times may be longer
The system can use backdated entry functionality
InnkeyPMS Reviews
Total 5 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars20%
Share your experience
Small Business, 11-50 employees
“Simple to figue out and solid tracking”
Pros
Navigation feels easy and the system does a good job of keeping track of everything.
Cons
The Windows 98 style layout took some time to adjust to in the beginning.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Hospitality, 1-10 employees
Less than a year
“outdated and disconnected”
Pros
Getting started with this system was simple and my staff were able to pick it up very quickly too. One of my biggest priorities when selecting a PMS is customer support and this one does a solid job in that area.
Cons
My issue is that it feels very outdated. It also doesn't allow integration with Channel Managers and that was a major problem for me since most of my bookings were coming through third party channel managers.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Hospitality, 11-50 employees
More than a year
“reliable hotel revenue partner”
Pros
Comes across as a well informed partner backed by years of experience in the hotel industry. The support team is made up of passionate professionals who really understand the business and have the right expertise. Using it can help increase total revenue and improve ADR.
Cons
At times it can be a bit slow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Frequently Asked Questions
What language does InnkeyPMS support?
InnkeyPMS currently supports the English language.
What other apps does InnkeyPMS integrate with?
Information about third-party software integrations has not been specified by the vendor.
Does InnkeyPMS offer an API?
Yes, InnkeyPMS offers an API.
Who are the typical users of InnkeyPMS?
InnkeyPMS features are designed for professionals in sectors like hotels and resorts.
Does InnkeyPMS have a mobile app?
Yes, the platform provides a mobile app.
What types of pricing plans does InnkeyPMS offer?
The vendor offers customized pricing plans, depending on the unique requirements of businesses. Request a customized InnkeyPMS price quote for your business today!
What level of support does InnkeyPMS offer?
InnkeyPMS offers support through phone and email.