Last Updated

Key Takeaways

Generated from the text of customer reviews

LoopNet is an online commercial real estate marketplace used by brokers, property owners, and investment teams for advertisement. Users consistently praise its ease of use and market exposure, but listing accuracy and renewal terms draw the most concerns. LoopNet expanded into the French market in 2026.

Our Verdict

LoopNet suits brokerages and property owners that prioritize listing exposure and property discovery. Its starting price is reasonable, though tier upgrades raise costs over time regardless of firm size. We recommend it primarily to brokers and owners that list properties regularly and can justify the advertising spend.

LoopNet Specifications

  • Reporting And Analytics
  • Alerts/Notifications
  • Mobile App
  • Security And Access Control

LoopNet Features

CoStar Market Advantage™

LoopNet uses CoStar’s commercial real estate data to help match listings with relevant buyers and tenants. This can improve listing visibility among users actively searching for suitable commercial properties.

See How It Works
LoopNet Auctions By Ten-X

This feature provides an online auction platform for commercial real estate transactions, combining LoopNet’s marketplace with Ten-X’s transaction technology. It supports faster sales through buyer qualification, pre-offer due diligence, targeted marketing, and a streamlined auction process.

See How It Works
Matterport 3D Tours

LoopNet present properties through an immersive 3D virtual experience within the listing. Viewers can move through rooms and spaces, examine the property layout, and get a clearer sense of the interior before scheduling an in-person visit.

See How It Works
Listing Performance Report

This report tracks a listing's performance after it goes live, showing total exposure, visitor company names and locations, and engagement over time. Brokers can use it to see which firms are actively looking and follow up directly.

See How It Works

Pros And Cons of LoopNet

Pros

  • Offer access to broad inventory

  • Assists in finding listed commercial properties

  • Marks properties as auctions

Cons

  • Setting up new account can be challenging

  • Buyers may need assistance regarding commercial purchase

LoopNet Pricing

Silver

Gold

Platinum

Diamond

  • 4th priority search ranking

  • Owner branding on listing page

  • Call tracking

  • Flyer creation

  • Email marketing

  • All Silver features, plus:

  • 3rd priority search ranking

  • Broker headshot in search results

  • Highlighted in CoStar search results

  • Property ads on CoStar homepage

  • Placements in CoStar email newsletters

  • Property retargeting ads

  • Prospect match targeting ads

  • Contact upload targeting ads

  • Neighborhood description

  • All Gold features, plus:

  • 2nd priority search ranking

  • Broker headshot in search results

  • Highlighted in CoStar search results

  • Property ads on CoStar homepage

  • Property ads in two competitive submarkets

  • Placements in CoStar email newsletters

  • Property retargeting ads

  • Prospect match targeting ads

  • Contact upload targeting ads

  • All Platinum features, plus:

  • 1st priority search ranking

  • Owner branding on listing page

  • Brokerage logo in search results

  • Featured on CityFeet and Showcase

  • Exposure on newspaper partner sites

  • Architectural photo shoot (up to 20 photos)

  • Aerial drone photography

  • Matterport tour (up to 1)

  • Dedicated property marketer

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

LoopNet Reviews

Total 10 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

40%

Share your experience

NB

Nick B.

Not Specified, 11-50 employees

1.0
May 2023

Engages in deceptive advertising and scams

Pros

I got absolutely nothing out of this service. They charged me without even publishing my listing for the amount of time I paid for. No successful leads, just a waste of money. I reached out multiple times and every time I was told that my listing would be up but it never was. Completely frustrating!

Cons

The website made it seem like I was paying for 3 months of active listings. I paused my listing for renovations and thought I could resume it later but when I called, they said they could not renew my listing or use the payments I made. I asked for a refund or at least the remaining two months of active listings but they refused. The person I spoke to was rude and disrespectful and now I'm filing a fraud charge with my bank. It's devastating as a small business to lose $600 like that. It's like they just took my money and disappeared.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

BV

Brent V.

Not Specified, 51-100 employees

1.0
February 2023

Frauds, charges you even after cancellation

Pros

This company is a scam. Do yourself a favor and choose a different company. Buyer beware! They took my money and I never got any leads or results. Avoid at all costs. I have no idea how they are still in business.

Cons

They charge fraudulent fees after canceling and keep calling to upsell their services. This company has become a scam. I have used their services for over 20 years, but they are no longer effective and their marketing program is outdated. Don't waste your time or money with them. They have become so bad at what they do, it's honestly sad to see. I am done with them.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

I

Ilan

Not Specified, 11-50 employees

5.0
January 2023

User-friendly interface

Pros

Loved how easy it is to use for both the lister and the searcher. The platform is pretty user-friendly, which is nice.

Cons

Supply can get stale and it's not a reliable one-stop shop for commercial real estate listings. I've found that many properties listed on the site are not available or are way overpriced. It's hard to trust the information when listings are not regularly updated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

Frequently Asked Questions

What language does LoopNet support?

LoopNet offers language support in English, French, and Spanish.

Does LoopNet have a mobile app?

Yes. It has a mobile app available for iOS and Android devices.

Does LoopNet offer an API?

No, LoopNet does not offer API access.

What other apps does LoopNet integrate with?

The vendor hasn’t provided details about third-party integrations.

What level of support does LoopNet offer?

LoopNet provides support through a support form, phone, or email.

Who are the typical users of LoopNet?

It caters to commercial property owners and brokerage.

What types of pricing plans does LoopNet offer?

LoopNet pricing is likely to start at Silver ($131/month) based on the industry benchmarks. The vendor also offers Gold, Platinum, and Diamond plans, all available at custom pricing. Users can also request detailed LoopNet cost estimates.