Last Updated
Overview
PMI is a Productivity Management Platform built for the hospitality industry. It helps hotels boost efficiency and profitability through daily resource management and live forecasting. Although its extensive capabilities may initially overwhelm users, the system delivers strong value in optimizing labor, food, and operational costs.
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
PMI Specifications
- Reporting and Analytics
- Expense Tracking
- Financial Reporting
- Integration with Accounting Systems
What Is PMI?
PMI (Performance Management Intelligence) by d2o is a productivity management solution tailored for the hospitality industry. It streamlines operations by integrating with Property Management Systems (PMS), connecting bookings, check-ins, and guest services for real-time decision-making. With daily flash profit and loss reports and rolling forecasts, PMI tracks how labor, food, revenue, and energy impact profitability. The platform empowers managers and staff to collaborate, fostering ownership while enabling timely adjustments that enhance efficiency, guest satisfaction, and overall financial performance.
PMI Pricing
PMI Integrations
The software supports integration with multiple systems and platforms, such as Property Management Systems (PMS), Point of Sales (POS), and Revenue Management Systems (RMS).
Who Is PMI For?
PMI is ideal for various sectors within the hospitality industry, including:
- Chain hotels
- Independent properties
- Hotel management companies
Is PMI Right For You?
If you are a hotelier looking to move away from manual, spreadsheet-based operations and embrace a data-driven approach, PMI could be the right solution. Its standout feature is the daily live forecasting module, which uses machine learning to provide accurate, unbiased insights into future demand. This enables managers to proactively align resources, leading to significant cost reductions and improved performance. It is particularly well-suited for businesses that want to foster a culture of productivity and employee ownership.
Still doubtful if PMI software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
PMI Features
Collaborative Live Forecast
This feature provides a daily, machine-learning-powered forecast, offering an unbiased view into future demand. It enables hotels to align staffing and resources accurately, ensuring that operations are always optimized to meet fluctuating activity levels. This module helps in proactive planning and improves resource management efficiency.
Staff Management
The staff management module allows hotels to schedule, allocate, and monitor workforce requirements based on live forecasts. It supports balanced staffing across departments, reduces overtime costs, and improves employee productivity by aligning work hours with actual demand trends.
Budgeting And Forecast Targets
This feature allows properties to set budgets and forecast targets with precision using PMI’s driver-based model. By linking property-specific ratios and volumes to monetary values, it ensures that shifts in factors like labor productivity or resource use are directly reflected in costs and profitability. Users can also generate accurate P&L forecasts and re-forecast as needed to align with evolving KPIs.
Property Profit And Loss Planning
This module enables property managers to track, analyze, and manage profit and loss across different departments. It provides real-time financial insights, helping decision-makers identify cost drivers, optimize expenses, and align operational activities with overall budgetary goals.
Pros And Cons of PMI
Pros
Provides real-time data for informed decision-making
Fosters a culture of employee ownership and accountability
Helps reduce operational costs by optimizing resource management
Offers deep system integration with existing hospitality platforms
Features a mobile app for on-the-go access
Cons
The software may require training with initial setup
Limited offline availability
PMI Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Robotic Process Automation, N/A employees
“Well designed screens
Pros
Right away the screens felt thoughtfully designed and easy to figure out with a clear human centered flow from one step to the next. The support team was also very helpful whenever issues or questions came up. Overall setting up the tool and using it was a pretty decent experience.
Cons
One frustrating part is how hard they've made it to export data for graphing, reporting, consolidation and similar tasks. That becomes especially annoying when a standard report doesn't meet the requirements and you need to create something more ad hoc.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
cyril L.
Hospitality, N/A employees
“Smart forecasting and helpful support
Pros
Using this software has been a very positive experience. The interface is user friendly, the screen layout is simple and the forecasted hours have been reliable. Every feature feels relevant especially the smart forecast and smart budget guidance tools. On top of that the support team has been very helpful!
Cons
A limitation is that it doesn't seem possible to import an Excel spreadsheet into the schedule. Also on the flash report screen the columns are not aligned properly so we have to export it to Excel in order to read it clearly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Does PMI software offer an API?
Yes, PMI offers system integration and can connect with various existing platforms through its seamless integration capabilities.
What language does PMI software support?
PMI software primarily supports the English language.
Does PMI software have a mobile app?
Yes, PMI is a collaborative platform accessible through both web and mobile app interfaces, allowing stakeholders to engage with data and insights on the go.
What types of pricing plans does PMI software offer?
PMI software pricing is typically customized to match the specific needs of each hotel, considering factors such as property size and required modules. To secure the best plan, request detailed PMI price quote.
What other apps does PMI software integrate with?
PMI integrates with a variety of hospitality systems, including Property Management Systems (PMS), Point of Sales (POS), Timekeeping Systems (TKS), and Revenue Management Systems (RMS).
Who are the typical users of PMI software?
Typical users include hotel managers, department heads, and operational staff in chain hotels, independent properties, and hotel management companies.
What level of support does PMI software offer?
PMI offers support via email contact and phone.