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Overview

Preno is a cloud-based property management software designed to streamline daily operations for independent hoteliers. Although some users report that the initial setup can be complex, its intuitive interface and powerful automation tools are regarded for simplifying workflows. Overall, the software effectively centralizes bookings, payments, and guest management.

Preno Specifications

  • Property Accounting
  • Expense Tracking
  • Reporting And Analytics
  • Alerts/Notifications

Preno Features

Dynamic Pricing And Revenue Management

Preno features include ‘Dynamic Pricing,’ which automatically adjusts rates in real time based on market demand. With 24/7 monitoring and automated revenue optimization up to 720 days in advance, properties can stay competitively priced while maximizing revenue with minimal manual effort.

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Housekeeping Management

The software helps track and update housekeeping status in real time, ensuring staff receives instant updates. It also includes setting tasks, adding guest-specific notes such as special requests or room arrangements, and generating daily housekeeping reports. This helps streamline operations and ensures guest needs are consistently met.

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Booking Management

The platform’s drag-and-drop grid interface provides a clear overview of bookings, allowing instant adjustments when guests call or arrive. Dates and rooms can be shifted easily, popular rooms can be offered as upgrades, helping streamline operations and optimize Revenue Per Available Room (RevPAR).

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Comprehensive Hotel Reporting

The reporting feature provides a complete overview of business performance, with analytics segmented by source, room type, date, and more. Key metrics such as RevPAR, Average Daily Rate (ADR), and net revenue can be tracked, helping identify trends and inform decisions to improve accommodation operations and profitability.

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Pros And Cons of Preno

Pros

  • Offers an intuitive and user-friendly interface

  • Provides powerful automation to reduce administrative tasks

  • Enables seamless financial reconciliation with deep integration

Cons

  • Feature compatibility can vary across categories

  • Customer support time may vary at times

Preno Reviews

Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

8%

3

Stars

0%

2

Stars

4%

1

Stars

4%

Share your experience

RG
Ross G.

Hospitality, 11-50 employees

More than a year

5.0

“Efficient workflow”

Pros

It's easy to understand and works very efficiently in day to day use.

Cons

A recurring annoyance is getting logged out of the account and needing to sign back in repeatedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Andy A.

Hospitality, 1-10 employees

Less than 6 months

5.0

“simple setup, works for everything”

Pros

Getting started with this software was really easy and it's been simple to use from day one. I rely on it across all of my work and it fits into everything I need to do.

Cons

Honestly it's difficult to point out any real fault with it. I haven't run into any actual issues aside from the occasional mistake on my own end.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NH
Nicholas H.

Hospitality, 51-100 employees

More than a year

4.0

“Future ready forecasting tools”

Pros

It is easy to use and it feels built with the future in mind. It's especially strong when it comes to forecasting which has been really valuable!

Cons

A few daily reports are still missing such as an airport transfer list so there are some gaps in the reporting side.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

Frequently Asked Questions

Who are the typical users of Preno?

Preno is well-suited for a variety of accommodation types, including boutique hotels, motels, hostels, campgrounds and cabins, luxury lodges, and motor lodges.

Does Preno offer an API?

API availability is not confirmed for this software.

What level of support does Preno offer?

The platform provides support via ticket submission, email, chat, phone, FAQs, and a ‘Preno Academy,’ which offers online courses and other resources.

What types of Preno price plans are available?

The software offers four plans to suit different property sizes and needs, along with a seven-day free trial. For a property with five units, the prices are: Flexi: $24/month + 1% fee, Essentials: $68/month, Growth Plus: Custom pricing, and Enterprise/Groups: Custom pricing. Contact us to request a personalized Preno cost quote based on your institution's requirements.

What language does Preno support?

The software supports English only.

What other apps does Preno integrate with?

The platform integrates with several third-party applications and systems, including Xero, Stripe, Lightspeed Retail, MYOB, STAAH, and SiteMinder.

Does Preno have a mobile app?

No, Preno does not offer a mobile app.