Last Updated
Overview
Preno is a cloud-based property management software designed to streamline daily operations for independent hoteliers. Although some users report that the initial setup can be complex, its intuitive interface and powerful automation tools are regarded for simplifying workflows. Overall, the software effectively centralizes bookings, payments, and guest management.
Overall Rating
Based on 25 users reviews
4.6
Rating Distribution
Positive
92%
Neutral
4%
Negative
4%
Starting Price
Custom
Preno Specifications
- Property Accounting
- Alerts/Notifications
- Expense Tracking
- Reporting And Analytics
What Is Preno?
Preno is a cloud-based Property Management Software (PMS) designed for small to medium-sized independent accommodation providers. Its integrated channel manager syncs with numerous Online Travel Agents (OTAs), automating availability updates to prevent double bookings and reduce administrative work. The platform also includes dynamic pricing tools that automatically adjust room rates based on real-time demand, helping hoteliers maximize revenue without constant manual oversight.
Preno Pricing
The software provides four plans designed to accommodate different property sizes and requirements. It also includes a seven-day free trial. The prices for a property with five units are as follows:
- Flexi: $24/month + 1% fee
- Essentials: $68/month
- Growth Plus: Custom pricing
- Enterprise/Groups: Custom pricing
Disclaimer: The pricing is subject to change.
Preno Integrations
The platform integrates with several third-party applications and systems, such as:
- Xero Accounting Solution
- Stripe
- Lightspeed Retail
- MYOB
- STAAH
- SiteMinder
Who Is Preno For?
Preno is ideal for a wide range of accommodation types, including:
- Boutique hotels
- Motels
- Hostels
- Campgrounds and cabins
- Luxury lodges
- Motor lodges
Is Preno Right For You?
For hoteliers struggling with administrative tasks that detract from guest services, Preno offers a centralized solution. The platform’s strength lies in its automation tools, which handle everything from syncing booking channels to streamlining payment reconciliation, freeing up time to focus on the guest experience. Its dynamic pricing toolkit is a standout feature, using real-time data to optimize rates and boost revenue. Additionally, its payment integrations that comply with the Payment Card Industry Data Security Standard (PCI DSS) ensure stronger protection of guest data.
Still doubtful if Preno software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Preno Features
Dynamic Pricing And Revenue Management
Preno features include ‘Dynamic Pricing,’ which automatically adjusts rates in real time based on market demand. With 24/7 monitoring and automated revenue optimization up to 720 days in advance, properties can stay competitively priced while maximizing revenue with minimal manual effort.
Housekeeping Management
The software helps track and update housekeeping status in real time, ensuring staff receives instant updates. It also includes setting tasks, adding guest-specific notes such as special requests or room arrangements, and generating daily housekeeping reports. This helps streamline operations and ensures guest needs are consistently met.
Booking Management
The platform’s drag-and-drop grid interface provides a clear overview of bookings, allowing instant adjustments when guests call or arrive. Dates and rooms can be shifted easily, popular rooms can be offered as upgrades, helping streamline operations and optimize Revenue Per Available Room (RevPAR).
Comprehensive Hotel Reporting
The reporting feature provides a complete overview of business performance, with analytics segmented by source, room type, date, and more. Key metrics such as RevPAR, Average Daily Rate (ADR), and net revenue can be tracked, helping identify trends and inform decisions to improve accommodation operations and profitability.
Pros And Cons of Preno
Pros
Offers an intuitive and user-friendly interface
Provides powerful automation to reduce administrative tasks
Enables seamless financial reconciliation with deep integration
Cons
Feature compatibility can vary across categories
Customer support time may vary at times
Preno Reviews
Total 25 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars84%
4
Stars8%
3
Stars0%
2
Stars4%
1
Stars4%
Share your experience
Ross G.
Hospitality, 11-50 employees
More than a year
“Efficient workflow”
Pros
It's easy to understand and works very efficiently in day to day use.
Cons
A recurring annoyance is getting logged out of the account and needing to sign back in repeatedly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andy A.
Hospitality, 1-10 employees
Less than 6 months
“simple setup, works for everything”
Pros
Getting started with this software was really easy and it's been simple to use from day one. I rely on it across all of my work and it fits into everything I need to do.
Cons
Honestly it's difficult to point out any real fault with it. I haven't run into any actual issues aside from the occasional mistake on my own end.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Nicholas H.
Hospitality, 51-100 employees
More than a year
“Future ready forecasting tools”
Pros
It is easy to use and it feels built with the future in mind. It's especially strong when it comes to forecasting which has been really valuable!
Cons
A few daily reports are still missing such as an airport transfer list so there are some gaps in the reporting side.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Frequently Asked Questions
Does Preno offer an API?
API availability is not confirmed for this software.
Does Preno have a mobile app?
No, Preno does not offer a mobile app.
What language does Preno support?
The software supports English only.
What types of Preno price plans are available?
The software offers four plans to suit different property sizes and needs, along with a seven-day free trial. For a property with five units, the prices are: Flexi: $24/month + 1% fee, Essentials: $68/month, Growth Plus: Custom pricing, and Enterprise/Groups: Custom pricing. Contact us to request a personalized Preno cost quote based on your institution's requirements.
What level of support does Preno offer?
The platform provides support via ticket submission, email, chat, phone, FAQs, and a ‘Preno Academy,’ which offers online courses and other resources.
What other apps does Preno integrate with?
The platform integrates with several third-party applications and systems, including Xero, Stripe, Lightspeed Retail, MYOB, STAAH, and SiteMinder.
Who are the typical users of Preno?
Preno is well-suited for a variety of accommodation types, including boutique hotels, motels, hostels, campgrounds and cabins, luxury lodges, and motor lodges.