Last Updated
Overview
ReservationKey provides an all-in-one property management system, helping to streamline and optimize business operations. While it may lack some advanced enterprise-level features, its affordable pricing, high customizability, and user-friendly interface deliver exceptional value, making it a powerful and focused solution for properties seeking greater efficiency and control.
Overall Rating
Based on 25 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
ReservationKey Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is ReservationKey?
ReservationKey is a comprehensive reservation software designed for small to medium-sized lodging businesses. It helps operators increase profitability by enabling direct, commission-free bookings through a customizable online engine. The platform’s robust automation tools streamline guest communications, manage reservations, and simplify daily tasks, saving valuable time and reducing administrative workload, allowing property managers to focus on enhancing the guest experience and growing their business efficiently.
ReservationKey Pricing
Disclaimer: The pricing is subject to change.
ReservationKey Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- PayPal software
- Square
- Stripe
- Authorize.net
Who Is ReservationKey For?
ReservationKey is ideal for a wide range of property types and rental businesses, including:
- Hotels and motels
- Bed and breakfasts
- Vacation rentals
- Resorts and cabins
- Vehicle rentals
- Boats and marinas
Is ReservationKey Right For You?
ReservationKey is the ideal solution for independent property owners seeking a powerful, cost-effective system to manage reservations and operations. Its standout feature is a flexible booking engine that supports customized reservation pages, mobile-friendly checkout, and easy staff management while keeping the process simple for guests. Security is strengthened with SSL encryption, ensuring data protection, making it a smart choice for businesses needing secure, reliable property management.
Still unsure about ReservationKey? Contact us at (661) 384-7070 for further guidance.
ReservationKey Features
Booking Engine
ReservationKey provides a flexible booking engine that supports multiple reservation pages for different properties or unit types. The platform delivers a seamless mobile-friendly experience with adaptable themes, allowing guests to book quickly through a single-page checkout while staff easily manage reservations, update availability, and adjust pricing with minimal effort.
Calendar
The software features an internal calendar that acts as a central dashboard for managing availability and reservations. Users can customize status colors, add reminders, and use drag-and-drop functionality to move bookings instantly. A “Book by Type” option simplifies scheduling for hotels, campgrounds, rentals, and appointment-based businesses.
Automation
ReservationKey offers automation tools that eliminate repetitive tasks and streamline property management. Users can create custom email templates, schedule automated messages, and manage guest communications efficiently. These capabilities reduce administrative workload, improve organization, and free up valuable time to focus on delivering exceptional guest experiences and growing the business.
Payments
The platform supports secure credit card processing with flexible deposit options and multiple payment processors such as Stripe, Square, and PayPal. Users can charge saved cards, send custom email payment links, and configure deposits by percentage, fixed amount, or first-night stay, ensuring convenient, customizable, and hassle-free payment collection for guests.
Reporting
ReservationKey provides extensive reporting tools that track occupancy, finances, taxes, and guest history with ease. Users can access detailed performance statistics, compare year-over-year trends, and share direct report links with staff or clients. Embedded calendar reports further enhance transparency, offering real-time insights for better decision-making and efficient property management.
Pros And Cons of ReservationKey
Pros
Intuitive drag-and-drop calendar simplifies booking management
Robust automation for emails and guest communication
Easy to customize reservation page and pricing rules
Cons
Tax calculation can sometimes mismatch payment processor totals
Difficult to locate specific information across numerous reports and pages
ReservationKey Reviews
Total 25 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars96%
4
Stars4%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 1-10 employees
Less than 6 months
“Dependable PMS”
Pros
Running a historic inn and event venue means I need software that's dependable and efficient and this has been exactly that. It offers everything I need at a much lower cost than many competing options. The property management system feels modern, easy and very flexible to use. It helps simplify daily operations without adding extra layers of complexity which makes it easier to stay focused on the business and on guests. The support team has also been outstanding. They are quick to respond, know the system well and handle questions clearly and accurately. That level of service really adds to the overall experience. I'd absolutely recommend this software to hospitality operators who want a capable and user friendly PMS with excellent support behind it :)
Cons
The only thing I wish they offered is a paid, done for you onboarding option. Aside from that everything has been wonderful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“Quick training and simple reservations”
Pros
Getting new staff up to speed is really simple! It only takes about five minutes for them to learn the system and feel comfortable using it including making changes to a reservation.
Cons
Something I'd really like to see is a texting option for communicating with guests. A lot of people don't check their email while they're on vacation so text messaging would be much more useful.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Hospitality, 1-10 employees
Less than a year
“convenient and efficient fit”
Pros
Switching to this software from juggling bookings through phone calls, emails and even postal mail has made everything much more convenient and efficient. For a small campground like ours it fits our needs really well and has also been a cost effective choice!
Cons
When it comes to downsides there really hasn't been much to point out. Any glitches have been very rare and whenever something did come up customer support was quick to respond and genuinely helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Frequently Asked Questions
What other apps does ReservationKey integrate with?
ReservationKey supports integration with multiple platforms, including PayPal, Square, Stripe, Authorize.net, and QuickBooks, enabling seamless payment processing and financial management.
Does ReservationKey offer an API?
The vendor hasn’t provided any details regarding an API.
What types of pricing plans does ReservationKey offer?
ReservationKey price starts at $37/month. Get a detailed ReservationKey cost breakdown to make an informed decision.
What level of support does ReservationKey offer?
ReservationKey offers support via phone, email, and an online contact form.
Who are the typical users of ReservationKey?
ReservationKey features are used by independent property owners, small hotels, vacation rentals, bed and breakfasts, and other rental businesses seeking an affordable and flexible reservation management solution.
What language does ReservationKey support?
ReservationKey software primarily supports English.
Does ReservationKey have a mobile app?
No, ReservationKey does not offer a dedicated mobile app.