TenantCloud
Last Updated
Key Takeaways
Generated from the text of customer reviews
TenantCloud is a cloud-based property management platform for independent landlords and property management teams with small residential portfolios. Users laud its centralized workflows and ease of use, while its accounting, reporting, and navigation tools somehow receive mixed feedback. Moreover, its recent update includes a Thumbtack partnership that connects users with local maintenance professionals.
Our Verdict
TenantCloud is well suited for independent landlords and smaller property management businesses that want to unify and manage routine rental operations. The pricing comes out as reasonably accessible for smaller portfolios. That’s why we recommend it for residential operators with straightforward management requirements.
Overall Rating
Based on 121 users reviews
4.5
Rating Distribution
Positive
92%
Neutral
7%
Negative
1%
Starting Price
$25
per month
TenantCloud Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is TenantCloud?
TenantCloud is an all-in-one property management software designed to help landlords and property managers simplify rental management, automate everyday tasks, and grow their rental businesses. From online rent collection and tenant screening to rental listings, applications, online leases, and maintenance requests, TenantCloud brings essential property management tools together in one platform. Whether you manage a single rental or a growing portfolio, TenantCloud helps reduce manual work and make property management more efficient.
What Is TenantCloud Best For?
TenantCloud stands out for its “Tenant Screening” feature, which brings applicant checks into the same property management platform. For landlords and property managers, it simplifies reviewing credit, criminal, and eviction information directly within the platform. Plus, it includes an integrated partner for income and employment verification. Besides that, its screening invitations, applicant details, and reports are also handled in one place. This reduces the manual screening work moving across multiple platforms and gives users the information they need before moving forward with a lease.
How Much Does TenantCloud Cost?
TenantCloud pricing starts at $25/month. This basic plan, known as Starter, includes online rent payments, maintenance management, and listings and applications. Further pricing tiers are as follows:
Growth: $35/month
Pro: $60/month
Business: Starting at $100/month (Custom pricing)
A free trial is also available. In addition to the base subscription, users may need to account for the following optional costs:
Tenant Screening: Full Check costs $40/applicant, with optional $5 premium coverage and $10 income and employment verification
Ongoing Rent Reporting: $4.95/enrolled tenant/month for reporting qualifying rent payments to TransUnion and Equifax
Historical Rent Reporting: $49.95 (one-time) for reporting up to 24 months of past rent payments, with past and ongoing reporting also requiring a $4.95/month fee
Users generally highlight its affordability. New businesses sometimes note it is a bit expensive, and its recent structuring of plans might push them for mid or higher tiers. Overall, feedback suggests that its cost is worthwhile and conducive for small portfolios.
Request a personalized TenantCloud price plan for your business today!
Disclaimer: The pricing is subject to change
TenantCloud Integrations
The software supports integration with multiple systems and platforms, such as:
Rentler
Zumper
Zillow Rental Manager
ShowMojo
Zapier software
QuickBooks
How Does TenantCloud Work?
Here's how you can get started with the software:
Create an account and complete the initial setup for a landlord or property management profile
Add properties and units, including rental details, photos, amenities, and lease information
List vacant properties through a custom listing website or supported rental platforms
Collect rental applications, review applicant information, and request tenant screening reports
Prepare online lease agreements, collect electronic signatures, and connect approved tenants to their accounts
Set up rent invoices and payment methods, then track paid and overdue balances
Manage tenant communication and maintenance requests, including assignments and repair updates
Generate accounting, rental, and maintenance reports to review property and portfolio activity
Book a free TenantCloud demo to explore its tools for tenant screening, rent collection, and property management.
Who Is TenantCloud For?
TenantCloud software is ideal for a range of users, including:
Independent landlords
Property managers
Tenants
Real estate investors
Service professionals
Maintenance contractors
TenantCloud Use Cases
Based on our analysis of user feedback and TenantCloud features, we have identified the following key scenarios where it is a good fit:
Small Landlords Managing Multiple Rental Workflows
TenantCloud works well for landlords managing a small portfolio without a large support team. It brings applications, leases, tenant payments, and accounting records into the same platform. In this regard, reviewers indicate that having these workflows together and using the accounting records during tax season. This makes the software relevant for landlords who want to be more organized.
Property Managers Moving Applicants Through Leasing
For property managers filling vacant units, TenantCloud provides a structured process for collecting and reviewing applications. Prospective tenants can complete the required information through a shared application link. Reviewers note that this step-by-step workflow makes it easier to gather the details needed for approval. That is why the platform may suit teams that regularly evaluate applicants and want a consistent leasing process.
Tenants Managing Payments And Maintenance Communication
TenantCloud gives tenants a dedicated space to manage rent and communicate with their landlord. They can also submit maintenance requests through the app rather than relying on personal calls or text messages. User feedback suggests that tenants use the platform to make payments and stay connected with property managers. This makes it relevant for renters who need one channel for routine rental tasks.
Service Professionals Handling Assigned Maintenance Work
Service professionals can be added to TenantCloud to support repair and maintenance workflows. User reviews noted that adding service technicians allowed tenants to submit maintenance requests through the app. Therefore, landlords may assign requests to technicians or handymen while keeping the related activity connected to the property.
Is TenantCloud Right For You?
TenantCloud may suit landlords and property managers who want to manage rentals from one platform. It supports do-it-yourself landlords and teams handling more than 100 properties. This makes it relevant for users with different portfolio sizes.
The platform keeps landlords, tenants, owners, and team members connected. All in all, TenantCloud may be a suitable choice for users who want one system for daily property management as their portfolio grows.
Still doubtful if TenantCloud is the right fit for you? Reach out to us at (661) 384-7070, and we’ll help you make the right choice.
TenantCloud Features
Rent Collection
TenantCloud allows landlords to collect rent online and automate recurring payment tasks. Users can configure invoices, reminders, late fees, receipts, and tenant autopay. The platform also displays payment history, income, and expenses in the dashboard, while customizable financial reports support ongoing accounting and tax preparation.
AI Assistant
The platform includes Cloudia, an AI assistant for creating property listing descriptions from rental details. Users can generate new copy or revise an existing description without starting over. They may also select a formal, friendly, or balanced tone to match how they want the listing presented.
Automatic Listing Syndication
This feature lets users create a rental listing and publish it across multiple supported websites in a few clicks. Landlords can enter property details once instead of recreating listings on separate platforms. This expands listing reach and keeps vacancy marketing connected to the wider rental workflow.
Maintenance Management
The software gives tenants a place to submit maintenance requests and allows property teams to manage the resulting work. Users can assign requests to service professionals, track recurring jobs, and monitor activity through a maintenance board. Service providers can also handle invoices and payments through their dedicated portal.
Rent Reporting
TenantCloud reports qualifying on-time rent payments to major credit bureaus through a monthly reporting workflow. Tenants may also submit up to 24 months of historical payment information through a one-time option. This gives renters a way to add rental payments to their credit history.
Pros And Cons of TenantCloud
Pros
Convenient mobile app for landlord and tenant
Supports online rent collection and invoice generation
Supports direct and bulk tenant messaging
Stores leases and notices in electronic templates
Helps organize property availability and rental records
Cons
Customization options can feel limited
Accounting and reconciliation may require extra learning
Reporting and downloadable documentation need improvement
TenantCloud Pricing
Starter | Growth | Pro | Business |
|---|---|---|---|
$25 per month | $35 per month | $60 per month | Custom Pricing Starting at $100 per month |
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Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.
TenantCloud Reviews
Total 121 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars26%
3
Stars7%
2
Stars1%
1
Stars1%
Share your experience
Real Estate, 1-10 employees
Less than a year
“Tenantcloud has gone from average to bad”
Pros
The pricing was reasonable and it had basic features. However they have now started removing all the essential features and making everything paid.
Cons
I strongly advise avoiding this company as they engage in deceptive practices.
Rating Distribution
Ease of use
2
Value for money
5
Customer Support
2
Functionality
2
Real Estate, 1-10 employees
Less than a year
“Glad I made the switch to TenantCloud”
Pros
TenantCloud impresses me the most with its strong accounting capabilities.
Cons
The aspect I find most frustrating about TenantCloud is that the system becomes full after a certain number of attachments (leases, etc.).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“Great Software for Rental Investor”
Pros
The interface is user-friendly, allowing real estate investors to access financial data, current rents, and project statuses.
Cons
As an end user TenantCloud does not provide access to features that would enhance the evaluation of individual properties.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What types of pricing plans does TenantCloud offer?
TenantCloud pricing starts at $25/month for the Starter plan. It also includes a Growth plan for $35/month, a Pro at $60/month, and a customizable Business plan Starting at $100/month. Get a detailed TenantCloud cost breakdown tailored to your specific requirements.
What languages does TenantCloud support?
The software is available in English.
Does TenantCloud have a mobile app?
Yes, TenantCloud offers a dedicated mobile app available for iOS and Android.
Does TenantCloud have an API?
No, TenantCloud does not offer an API.
What other apps does TenantCloud integrate with?
TenantCloud integrates with apps like Rentler, Zumper, Zillow, ShowMojo, Zapier, and QuickBooks.
Who are the typical users of TenantCloud?
TenantCloud is ideal for a range of professionals, including property managers, independent landlords, tenants, and real estate investors.
What level of support does TenantCloud offer?
TenantCloud offers support through phone, email, chat, help center, and an online contact form.



