Last Updated

Key Takeaways

Generated from the text of customer reviews

TenantCloud is a cloud-based property management platform for independent landlords and property management teams with small residential portfolios. Users laud its centralized workflows and ease of use, while its accounting, reporting, and navigation tools somehow receive mixed feedback. Moreover, its recent update includes a Thumbtack partnership that connects users with local maintenance professionals.

Our Verdict

TenantCloud is well suited for independent landlords and smaller property management businesses that want to unify and manage routine rental operations. The pricing comes out as reasonably accessible for smaller portfolios. That’s why we recommend it for residential operators with straightforward management requirements.

TenantCloud Specifications

  • Tenant Management
  • Lease Management
  • Rent Collection
  • Maintenance Requests

TenantCloud Features

Rent Collection

TenantCloud allows landlords to collect rent online and automate recurring payment tasks. Users can configure invoices, reminders, late fees, receipts, and tenant autopay. The platform also displays payment history, income, and expenses in the dashboard, while customizable financial reports support ongoing accounting and tax preparation.

See How It Works
AI Assistant

The platform includes Cloudia, an AI assistant for creating property listing descriptions from rental details. Users can generate new copy or revise an existing description without starting over. They may also select a formal, friendly, or balanced tone to match how they want the listing presented.

See How It Works
Automatic Listing Syndication

This feature lets users create a rental listing and publish it across multiple supported websites in a few clicks. Landlords can enter property details once instead of recreating listings on separate platforms. This expands listing reach and keeps vacancy marketing connected to the wider rental workflow.

See How It Works
Maintenance Management

The software gives tenants a place to submit maintenance requests and allows property teams to manage the resulting work. Users can assign requests to service professionals, track recurring jobs, and monitor activity through a maintenance board. Service providers can also handle invoices and payments through their dedicated portal.

See How It Works
Rent Reporting

TenantCloud reports qualifying on-time rent payments to major credit bureaus through a monthly reporting workflow. Tenants may also submit up to 24 months of historical payment information through a one-time option. This gives renters a way to add rental payments to their credit history.

See How It Works

Pros And Cons of TenantCloud

Pros

  • Convenient mobile app for landlord and tenant

  • Supports online rent collection and invoice generation

  • Supports direct and bulk tenant messaging

  • Stores leases and notices in electronic templates

  • Helps organize property availability and rental records

Cons

  • Customization options can feel limited

  • Accounting and reconciliation may require extra learning

  • Reporting and downloadable documentation need improvement

TenantCloud Pricing

Starter

Growth

Pro

Business

  • What’s Included

  • 10 leases

  • 1 GB data storage and management

  • Data Export & Import

  • Service Providers

  • Notification Center

  • Listing Syndication

  • Lead Tracking

  • 10 Lead Text Messaging

  • Everything in Starter, plus:

  • 30 leases

  • 10 GB data storage and management

  • Global Search

  • Timeline

  • Tenant Message Board

  • 14 Lead Text Messaging

  • Rent Balance Tracking

  • Team Activity Timeline

  • Everything in Growth, plus:

  • Bank Reconciliation

  • Separate Owner Portal

  • Tax Reports

  • 60 Leases

  • 25 GB data storage and management

  • Occupancy Tracker

  • Listing Website & Logo

  • 20 Lead Text Messaging

  • Everything in Pro, plus:

  • Task Management

  • Customization

  • Team Management and Tools

  • Priority Product and Customer Support

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

TenantCloud Reviews

Total 121 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

26%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Share your experience

E

Edward

Real Estate, 1-10 employees

Less than a year

2.0
January 2024

Tenantcloud has gone from average to bad

Pros

The pricing was reasonable and it had basic features. However they have now started removing all the essential features and making everything paid.

Cons

I strongly advise avoiding this company as they engage in deceptive practices.

Rating Distribution

Ease of use

2

Value for money

5

Customer Support

2

Functionality

2

V

Victoria

Real Estate, 1-10 employees

Less than a year

5.0
December 2023

Glad I made the switch to TenantCloud

Pros

TenantCloud impresses me the most with its strong accounting capabilities.

Cons

The aspect I find most frustrating about TenantCloud is that the system becomes full after a certain number of attachments (leases, etc.).

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pj

Real Estate, 1-10 employees

Less than a year

5.0
October 2023

Great Software for Rental Investor

Pros

The interface is user-friendly, allowing real estate investors to access financial data, current rents, and project statuses.

Cons

As an end user TenantCloud does not provide access to features that would enhance the evaluation of individual properties.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

What types of pricing plans does TenantCloud offer?

TenantCloud pricing starts at $25/month for the Starter plan. It also includes a Growth plan for $35/month, a Pro at $60/month, and a customizable Business plan Starting at $100/month. Get a detailed TenantCloud cost breakdown tailored to your specific requirements.

What languages does TenantCloud support?

The software is available in English.

Does TenantCloud have a mobile app?

Yes, TenantCloud offers a dedicated mobile app available for iOS and Android.

Does TenantCloud have an API?

No, TenantCloud does not offer an API.

What other apps does TenantCloud integrate with?

TenantCloud integrates with apps like Rentler, Zumper, Zillow, ShowMojo, Zapier, and QuickBooks.

Who are the typical users of TenantCloud?

TenantCloud is ideal for a range of professionals, including property managers, independent landlords, tenants, and real estate investors.

What level of support does TenantCloud offer?

TenantCloud offers support through phone, email, chat, help center, and an online contact form.