Track-Vacation-Rental-PMS

Track Vacation Rental PMS

11 Review(s)

Overview

Track is revolutionizing the hospitality industry as the go-to vacation rental system. It efficiently manages multiple rentals, streamlining communication tasks and simplifying operations. While technical support response times may vary, Track's numerous features often make it a self-sufficient solution.

Overall Rating

Based on 11 users reviews

3.5

Rating Distribution

Positive

64%

Neutral

18%

Negative

18%

Starting Price
Custom

Track Vacation Rental PMS Specifications

Tenant Management

Lease Management

Rent Collection

Maintenance Requests

View All Specifications

What Is Track Vacation Rental PMS?

Overview

Track Vacation Rental is a cloud-based property management system (PMS) for managing hotels, resorts, and vacation rental properties. It offers a streamlined reservation process with features such as an availability grid, quick-quote, auto-load, and property preview. Track Vacation Rental PMS also automates housekeeping and maintenance workflows, which saves time, increases efficiency, and helps property owners reach their target audience effectively.

Track Vacation Rental PMS Pricing

The cost of Track Vacation Rental PMS software depends on the size and type of the rental property business. For a custom quote, click Get Pricing

Track Vacation Rental PMS Integrations

The software integrates with the following applications:

  • Tableau
  • Autoraptor CRM
  • Timetric
  • Polaris PSA
  • Webrezpro
Watch a Track Vacation Rental PMS Demo to learn more about the software’s integrations.

Who Is Track Vacation Rental PMS For?

Track Vacation Rental PMS property software is used in the following industries and sectors:

  • Leisure, travel, and tourism
  • Real estate
  • Hospitality
  • Events services

Is Track Vacation Rental PMS Right For You?

Track Vacation Rental PMS is designed as a comprehensive solution for all aspects of property management. It helps streamline the sales process and increase efficiency while providing valuable insights into customer behavior and preferences.

It can be a good choice for small businesses, landlords, and property managers who need to manage and track their investments, allowing them to achieve their financial goals.

Still not sure about the software? Read Track Vacation Rental PMS reviews to learn what its users have to say or contact our customer support team at 661-384-7070 for more guidance.

Track Vacation Rental PMS Features

This feature enables property managers to keep track of vendors that provide services to their properties, such as cleaning services, landscaping, or maintenance.

See How It Works

Property managers can keep track of their tenants, including their contact information, rental history, and payment information, enabling them to easily communicate with tenants and send out rental reminders or other notifications.

See How It Works

With vacancy management, property managers can keep track of vacant units, including their availability, pricing, and marketing status, as well as view occupancy rates and trends.

See How It Works

The tenant portal helps tenants view and manage their rental information, including payment history, lease agreements, and maintenance requests. Communicating with property managers and submitting service requests is accessible through this portal.

See How It Works

It enables property managers to easily track and manage maintenance requests for their properties, including scheduling repairs, assigning tasks to maintenance staff, and monitoring progress.

See How It Works

Pros And Cons of Track Vacation Rental PMS

Pros

  • User-friendly

  • Great lead management software

  • Cost-effective

  • Easy to set up

Cons

  • Technical support is slow

  • Cannot merge leads once created

Track Vacation Rental PMS Reviews

Total 11 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

27%

3

Stars

9%

2

Stars

9%

1

Stars

18%

Share your experience

S

Sonny

Leisure Travel & Tourism, 1-10 employees

Less than 6 months

1.0
May 2024

Awful Company

Pros

Unfortunately, I found it lacking in every aspect. Setting up the entire website was cumbersome, and we encountered errors weekly.

Cons

My experience with them has been disappointing; they consistently deceive and scam customers for their money.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

J

Jeff

Hospitality, 51-100 employees

More than a year

2.0
May 2024

Falling way behind competitors

Pros

TRACK excels in accounting and tax management. The triggers and automations provided satisfactory support.

Cons

The software had persistent bugs and erratic behavior. Customer support took at least three business days to respond, if they responded at all. Compared to larger and more affordable competitors who continually innovate, TRACK is significantly behind. Their recent integration with Booking.com, touted as new in 2024, highlights their outdated features. TRACK lacks basic functionalities, like a usable unified inbox and a mobile app, and their channel manager is plagued with bugs. To compete effectively, users need multiple third-party integrations.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

2

Functionality

4

V

Vinayak

Hospitality, 51-100 employees

Less than 6 months

1.0
August 2023

Lies Lies and more Lies

Pros

Their pre-sales and due diligence process before signing up are impressively thorough.

Cons

They rush you to sign contracts within 24 hours with promises of up to a 50% discount, which then gets altered once signed, leading to higher costs. The onboarding process is excessively prolonged, lasting over six months, with ongoing fees. Upon nearing the go-live date, they revealed we couldn't accept direct payments as promised, and subsequent issues arose with international functionality and call center capabilities. Despite acknowledging their mistakes and apologies, they refuse refunds. Communication with Customer support has been unresponsive, and there's a tendency for C-level management to blame other departments.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Frequently Asked Questions

Track Vacation Rental PMS pricing may vary depending on the size and type of the rental property business.

Businesses across leisure, travel and tourism, real estate, hospitality, and events services mainly use the software.

Track vacation supports English.

No, Track Vacation does not offer support for mobile devices.

Yes, Track Vacation provides an API.

Track Vacation integrates with Autoraptor CRM, Tableau, Polaris PSA, Tmetric, and Webrezpro.